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ATPM 7.06
June 2001

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How To

by Matthew Glidden, mglidden@atpm.com

Setting up a Hardware Router

Short-term effort: Minimal
Long-term effort: Minimal
Required equipment: Router (like the SMC Barricade), one Ethernet cable to connect the router to the modem, one cable for connecting each computer to the router

Getting Started

The first step is plugging everything in. Most home routers will be like my SMC Barricade, with four 10/100-BaseT Ethernet ports and one WAN (Wide Area Network) port. First use the specified Ethernet cable (mine was included with the router) to connect the cable/DSL modem port to the WAN port. Some routers use a crossover cable for this connection, others use straight-through. Check the router documentation to be sure.

After connecting the router to the modem, connect each computer to the router. Plug the router in and turn the power on. You should see the status light appear for each connected port on the router.

Note: This article assumes that you’re using a hardware router to share a high-speed Internet connection (cable or DSL), but some routers also have a phone jack for connection to a dial-up modem. Other than connecting the modem to the router’s phone jack, the setup steps should be the same.

Software

In order to use the DHCP services common to most hardware routers, you need to have Open Transport installed and enabled on your Mac. This is probably already installed if you’ve been using your high-speed Internet connection, but you can check the Apple Software Updates site to make sure you have the proper software.

Configuring the Router

Most hardware routers use Web-based configuration, to allow for use by Macs, Windows, or whatever. Open your browser and connect to the address mentioned in the manual (192.168.123.254 for the Barricade). You should see the following screen.

router-login

Many Internet providers record your computer’s Ethernet hardware address (also known as the MAC address, but nothing to do with Macintosh), so that only that computer can use the high-speed service. If this is the case with your provider, do the configuration from the Web browser on the computer you’ve used to connect to the Internet. Log in, then select Toolbox. Push the Clone MAC button to copy the original computer’s Ethernet address, which will tell the router to act like your normal computer. (You don’t need to do this if your provider doesn’t track your MAC address.) The button will change to Restore MAC, which you will need if you want to restore the router to its original MAC address later.

router-toolbox

Note: The ability to clone the MAC address will vary from router to router. A second option is to contact your Internet provider and register the router’s MAC Address as your connection.

Return to the Primary Setup page and click the Renew button to grab an Internet address if you haven’t already. The page should say Reconfiguring until it grabs an address (this may take a minute or two). Don’t try to use any Internet programs until it comes back with an address. Once you have an address, you should be able to surf and e-mail as normal.

router-status

Configuring Your Computers

Most hardware routers use DHCP, which manages the Internet connection automatically for all the connected computers. To set up your Mac for DHCP, open the TCP/IP control panel and set configure to Use DHCP Server. Leave the other settings (Name Server Address, specifically) the same as they were before. Then close the control panel and save changes if prompted.

router-tcp-ip

For Windows and other computers, follow the instructions for using DHCP from the computer’s help files or the router manual.

Troubleshooting

Once you start up a router and configure it, you shouldn’t need to change anything. If you ever run into a problem getting through to the Internet (it’s happened a couple of times in the week I’ve had the router), turn the router off and on, then repeat the configuration steps above. You may also need to choose the Reboot button from the Toolbox screen you see above (don’t reboot your computer, just the router).

Upgrading Firmware

As time goes on, the router maker may provide firmware updates via its Web site. Firmware upgrades allow them to fix bugs or improve the router itself. After downloading new firmware, use the Firmware button on the Toolbox page and follow the instructions.

Note: Some routers require that you use a Windows-based PC to upgrade firmware. If this is the case with yours, you can run the updater under an emulator like Virtual PC or borrow a friend’s PC for the task.

Also in This Series

Reader Comments (259)

Theresa · October 23, 2001 - 07:25 EST #1
Hi there. I just wanted to say, after some long hours searching and calling SMC and the ISP, I finally achieved what you have described here. I wish I had earlier, but didn't have the internet access LOL. I have two PCs and one Mac to network and use the high speed internet access. I got the PCs working no problem, but it is my first venture into trying to set up a network connection with the Mac as well as internet access. I am a bit of a novice on the Mac and, although I have followed instructions, I can't get the Mac to see the internet/network connection. I will try the info you have detailed here, but do you have any other articles about actually setting up the TCP/IP network and internet access on the Mac. Many thanks.
Pad · December 26, 2001 - 18:12 EST #2
Excellent. I have setup a wireless network for two computers. Sometimes the connection is too slow. If I bypass the router, connecting one of the computers directly to the modem, the transmission speeds up. Do you have any suggestions? Thanks
Jonathan Cloud · February 16, 2002 - 23:58 EST #3
I posted this question at tsmacs.org, and they referred us here. I think we've got everything set up correctly but still experience this problem. We have not yet tried to go directly to the modem from one of the Macs, so I suppose that's next, but we'd appreciate any other suggestions.

We've installed a new cable modem with the Optimum Online service, running over a network with a Linksys router. Seems to work pretty fast on Windows, and FTP speeds on either platform are great. But on the Macs, there is a noticeably longer delay displaying a Web page (both IE & Netscape); it is as if there is like a 30-second search, and then all of a sudden the page appears. OSes 8.6 - 9.1, iMacs, G4, etc. All machines (both Macs & 1 PC) are connected to an 8-port hub which is plugged into the router. TCP/IP is configured as DHCP (pretty much as outlined above, but we did put the DNS address we got from the PC in manually, though it does not seem to matter one way or the other). We updated the Linksys firmware, and this also did not do anything. Any ideas what specifically to look for? Thanks.
Evan Trent (ATPM Staff) · February 18, 2002 - 19:57 EST #4
This sounds to me like a problem with the DNS resolving. You indicated that you have tried punching the numbers into your TCP/IP control panel manually and that it made no difference. It sounds to me like the first number in the list of name servers is causing problems. The Mac (and most any TCP stack) will try resolving DNS using the first server listed and after a specified timeout will then try the second server in the list. If you are experiencing a delay but then are successful in accessing the web, it sounds to me as if the first nameserver is simply bogus or unresponsive. Try removing it from the list (or, if you prefer, stuff it at the bottom) and see if that fixes your problem.
Patrick · February 18, 2002 - 21:38 EST #5
Hey. Can someone walk me through setting up a Linksys router on a Mac?
Lee Bennett (ATPM Staff) · February 18, 2002 - 21:47 EST #6
Hi Patrick. I found the Linksys manual quite easy to follow and I recommend using it.

However, here are some basic steps. First of all, set your TCP settings to obtain information via DHCP. Then, once you've connected the ethernet cables, open up the router configuration page. Your manual will tell you the address, but it's probably http://192.168.1.1/ If you're using something like RoadRunner for your connection and are automatically assigned by DHCP, then you just have to click the "Obtain an IP Address Automatically" button, and you should be all set. I'd recommend going to the password tab and assigning yourself your own personal password to the router, too, instead of just using the generic password that the router defaults to.

If your ISP requires entering certain information into your TCP settings, then still set your TCP control panel to retrieve by DHCP (from the router) and in the router config page, click the "Specify an IP Address" button and enter all the required information. If your connection is handled by PPPoE or RAS, then click the appropriate button and enter your user name and password.
Channing · February 21, 2002 - 14:30 EST #7
I also have a Linksys router dealing out my cable service to a couple Macs, and use Cox cable service that used to be @home. When it was @home, we had a static IP and setting up the router was no problem. But now it's on DHCP and Cox gave us a DHCP client ID that is to be typed into the TCP/IP panel. Where do I type that client ID into the router? Right now I'm having to grab an IP by connecting one of the Macs directly, then type all that into the router and it works, but only for a week or so until the IP expires and I have to do it all again. I'd like to get the router working correctly with their DHCP server. How do I do it? Thanks!
Lee Bennett (ATPM Staff) · February 21, 2002 - 22:04 EST #8
Channing - If you'll read my comment above, you'll find your answer. Go into the router setup page, click the button to "Obtain an IP Address Automatically" and in the Login section, select PPPoE (unless Cox tells you to use RAS). Then enter your user name and password and apply your changes.
Sal Sharif · February 28, 2002 - 00:19 EST #9
Hey, I have the Linksys router, also. I couldn't get it to work! I was sitting here for three hours trying to get this annoying stuff to work. I'm trying to hook up my iMac and my father's IBM PC to the Verizon DSL I have. The instructions are PC-based, so hooking that up is no problem, but I can't get the Mac to work! I put the IP address 192.168.1.1 (it's a shame I know this number by heart now :P). I selected the PPPoE setting because there is a user ID and password on my app that I use to connect to the net. But nothing works. I tried to hook up my father's PC laptop and that didnt work. What's the deal here? Does anyone have a Linksys router and use Verizon DSL? I need help!
Lee Bennett (ATPM Staff) · February 28, 2002 - 01:45 EST #10
Sal - am I understanding that you successfully got the PC connected through the router? If that's so, then your work on the router is done. The router serves local IP numbers to all the machines attached to it via the DHCP protocol, so all you should have to do with your iMac is open the TCP/IP control panel (or the Networking panel if you're on OS X), configure it to obtain information automatically (or via DHCP) and reboot for safe measure.
Sal Sharif · March 01, 2002 - 02:08 EST #11
No, I said I couldn't get my father's PC to work either. I don't understand this thing.
Lee Bennett (ATPM Staff) · March 02, 2002 - 14:58 EST #12
Sal - I'm sorry, I guess I misunderstood you, but your prior comment did say:

"The instructions are PC-based, so hooking that up is no problem, but I can't get the Mac to work!"

This is why I figured you got the PC working. I'll direct your problem to the ATPM staff and they can perhaps help you out.
Arif Ali Zauli · March 04, 2002 - 06:09 EST #13
Good Day.

I have been searching for the details about DHCP to know what this is. Can you send me a *.pdf file which I can load or make a printout for my study? I am studying system administration for networking in Holland, so I need the english version. Can you arrange this for me then please send this by email?

I will be very grateful for your kindness.

Arif Ali Zauli
Lee Bennett (ATPM Staff) · March 04, 2002 - 22:52 EST #14
Arif - try the information on this ITP Journals web page. You can read it online or use the link at the top of the first page to download a PDF file of the entire tutorial.
Sal Sharif · March 05, 2002 - 03:01 EST #15
Hey! I got my iMac connected! I don't know how, but I just hooked everything up and all of a sudden I was able to surf the net.
Alex · March 13, 2002 - 01:33 EST #16
Hi. This tutorial has been very helpful, but I need to find out a few more details. On an ethernet hub network do you need, or can you have, a main computer (server) that controls the network? Also, how and why would you configure the TCP/IP settings "manually"? Thanks.
Lee Bennett (ATPM Staff) · March 13, 2002 - 23:28 EST #17
Alex - the very concept of a "network" means that one or more computers are "serving" information to other computers. If you are using a router to share an internet connection to several computers, then you don't have to set up any of your computers as servers since they'd all be using internet servers to access information. On the other hand, if you're wanting to transfer data from one of your local computers to another, then yes, one computer has to be set up as a server of sorts. But don't let the concept of "setting up a server" scare you. If you're just going to use Apple's built-in File Sharing, all you have to to is turn on File Sharing on your host computer (server), select which items/folders you want to share, and then connect to that server from another computer through the Chooser or the Network Browser in OS 9 and earlier, or the "Connect to Server" command in OS X's Go menu.
Chuck Radda · March 16, 2002 - 10:08 EST #18
I bought a Linksys switch to connect an iMac to my networked G3. I hooked up the cables according to instructions and notified AT&T to get a new IP address, but now only one computer will work at a time. I have trashed the TCP/IP preferences so many times, I'm thinking of writing a macro for it. Do I have the right equipment? Are a router and a switch the same thing? What am I missing? Thanks.
Jean · March 16, 2002 - 23:41 EST #19
I tried to use the SMC Barricade print server to link my iMac to my old postscript LW Select 360 (using parallel port). It works very well for the first printing job, but for any further job, you have to wait the 300 seconds timeout or hardreset the printer (switch off then on).

I did test from the terminal (that's OS X). Setting the printer to suppress the burst page gives the same result (printer hanged on busy mode and not ready to accept a new job). Setting the printer to print the burst page, it works ok, and I can send a second job without waiting or resetting. But I get the printing job + a blank page + the burst (banner) page.

I have an old PM7200 link to the iMac (and both to ADSL). The link between both Macs is using AppleTalk. It works very well. And there, I can use the old Mac to link the iMac to LocalTalk, a soft bridge being installed in the old Mac. It works very well. But I have to keep the old Mac running to achieve printing.

SMC says that the print server is Windows only (but suggest it can work with Linux). So, they don't want to investigate. Same for Apple. The identical problem is also present with some HP postscript printers.

Any idea how to solve that problem and make the SMC Barricade print server Mac compatible?
James · April 06, 2002 - 00:49 EST #20
DHCP and SMC Barricade will not allow me to expose my web server using the trigger ports. Is there a way around this? According to SMC, the answer is no since it will not work with DHCP. Anyone have suggestions short of changing ISPs or routers?

E-mail me please.
Jan · April 22, 2002 - 13:31 EST #21
Hi. I've got 4 Macs connected to a DSL modem in Germany. My buddy and I wanted to play some UT over the internet and I wanted to open up a server to do so. He isn't able to connect to me correctly and I read on some other web site that I have to "free up the ports of my router" or something. Maybe you guys could help me and my friend to get rid of this annoying problem so he can finally connect to me. Thanks.
Lee Bennett (ATPM Staff) · April 23, 2002 - 00:46 EST #22
Jan - what you read is correct. You have to open the correct port on the router in order for your computer to act as a server. Since your game is not running on the router, the router doesn't know what to do with the incoming request from your friend's computer, and the router's firewall is doing its job of protecting your computer by not passing the connection on.

I am not a gamer, so I cannot tell you which port is the correct one for Unreal Tournament. Read the the manuals or ask other players for the port number. Then, you have to go into your router's configuration screens, select the "Forwarding" option, enter the port number you've determined, and tell the router to pass connections through that port to the local IP your computer is using. You'll be able to see the router-assigned local IP address in your TCP/IP control panel.

Finally, you have to know what your real IP address (the one seen by the world) is and your friend must use it to connect to you. There are zillions of ways to find this out, but the easiest I've found is to just go to this no-nonsense web site.
Jen · May 11, 2002 - 03:51 EST #23
First of all, this article (and the subsequent comments) have been extremely helpful in helping me successfully network my computers. However, I am having one nagging problem. I can either have the computers (1 PC/WXP and 1 Mac 9.1.2) communicate with each other OR with the internet, but not at the same time. I have the Barricade router and and using an evaluation version of Dave to network the computers. Does anyone know if it is possible to have Dave work with DHCP or to have the router work with manually entered IP addresses? Any additional suggestions (and/or recommended alternatives to Dave) would be greatly appreciated.
Chris Lawson (ATPM Staff) · May 11, 2002 - 15:48 EST #24
This ought to work:
  1. Hook both computers to the router. Configure the router for DHCP first, then skip to alternate procedure below if that fails.
  2. Set up both computers to use the router's DHCP - this usually just means entering the router's IP in the TCP/IP control panel and making sure Connect Via is set to Ethernet.
  3. Set up DAVE to use the Ethernet connection.
Alternate:
  1. Configure router to assign a static IP to each computer. Consult documentation for the router if you need to.
  2. Configure each computer to use its assigned static IP via Ethernet.
  3. Same as above.
The above will not work if the router is one of the very rare few that doesn't have a built-in Ethernet switch as well. I'm not familiar with SMC's products so I can't say for sure. If this is the case, I would advise you to get a different router, preferably not a Linksys, for which I've seen many reports of trouble.
Lee Bennett (ATPM Staff) · May 11, 2002 - 15:51 EST #25
I can't speak to how well DAVE works with a Linksys router, but I'm compelled to mention that, unlike Chris, I've heard good things about Linksys. Indeed, I've used both the 4-port router and the 4-port router with wireless transmitter and have been completely satisfied. As a matter of fact, I brought it with me this weekend while visiting my parents so I wouldn't have to run a long ethernet cable from their den (where the Roadrunner connection is) into the living room where I usually sit with my laptop. I had taken screen captures of the important configuration pages, figuring I'd have to re-enter them. To my delight, the 2-hour power loss didn't erase the settings.
Phil · May 19, 2002 - 16:34 EST #26
Hi, I have recently purchased an SMC Barricade 4 port router. At present I do not have a DSL connection and so I am using the RS232 connection to my LASAT Speed II ISDN Modem. The problem I have is that none of the initialization strings seem to work with the Barricade. Can anyone help with this? Cheers,
Phil
John · May 24, 2002 - 23:08 EST #27
I have had no luck in configuring my SMC 4-port router. Their Tech Support say I should connect the DSL modem to one of the switch ports, establish a connection and go to http://192.168.2.1. I've never been able to access that address or the router configuration screen. I've had the router for three months, but I have to use the aforementioned configuration to log onto my ISP. Without the firewall/router, I was hacked. In fact, I may not be in control of my Mac now. The hacker left a file on the desktop named exploithd.exe that I trashed without opening, but what saved me from complete disaster was my OS X theme. The hacker saw my Mac as one running OS X and I found files to that effect. I have unexplained network traffic going through a router that is useless and I fear that he may control it, too. My only protection now is PGP's software firewall, but how safe is it if the hacker is recording every keystroke? Any help, please?
Jean · May 25, 2002 - 06:43 EST #28
Some older Barricade routers are using 192.168.123.254 instead of 192.168.2.1. Did you try that?

One more thing. Not all the browsers worked when I tried to connect to my router. Internet Explorer is working, but iCab is not (both from OSX). But trying to do a firmware update from Internet Explorer didn't work. So, I ran Netscape 4 from Classic and it worked.
Mike S. · May 26, 2002 - 23:40 EST #29
G'day!!

I just redid a web page, for easier reading. The page describes my problems with (1) not being able to File Share via the internet and (2) my apparent need to keep my outgoing e-mails to less than ten lines. (!)

The web page is a series of pictures and a plea for assistance in this Mac-DSL-router-file sharing dilemma.)

Any help you can offer will be greatly appreciated! Hopefully, the web page pictures will fully explain my situation.

-Mike-
Lee Bennett (ATPM Staff) · May 27, 2002 - 22:42 EST #30
John - you say that tech support told you to connect your DSL modem to one of the switch ports. Either you misunderstood, or they are giving out bad information. Your modem should be plugged into the WAN port (some routers use a different name, but it's still a WAN port). The numbered switch ports are where you should connect your computer(s).
Lee Bennett (ATPM Staff) · May 27, 2002 - 22:55 EST #31
Mike - I'm afraid I'm completely without a clue on the e-mail problem. That's the weirdest thing I've ever heard of. There is absolutely no reason any external networking hardware should affect an application the way you describe. Are you positively certain that it wasn't just coincidence that it worked without the router and didn't work with it? One solution might be, abandon Netscape as an e-mail client. IMNSHO, it bites worse than Outlook Express, and I do use Outlook Express, myself (but only until Apple improves the Mail application for OS X, which I believe is going to happen to a very satisfactory degree in the next major OS X update).

Good news, though, the solution to your second problem is very simple. File Sharing (or any AppleTalk activity) is a port service just like any other. Your screenshots of the virtual server page show that you have already forwarded port 80 to one of your virtual IPs so that you can web host. AppleTalk uses 548, so if you forward port 548 to the machine that you want to host from, it should allow outside people to connect.

P.S. - judging from your "attempts" caption under the Virtual Server screen shot, I'm guessing you aren't actually running a web server. If you aren't, you should disable that port from being fowarded. Also, I don't imagine you're running anything that requires port 113 to be forwarded, either. Just figure out which local IP your machine is using (probably 192.168.0.100) and forward the AppleTalk's port, 548, to that address.

Also, you say on the web site you want to run a Hotline server. If it doesn't work if someone outside your network tries to connect, you'll have to read the Hotline documentation, or contact Hotline's help to find out if a certain port has to be forwarded--and which one.
John McClain · May 28, 2002 - 19:02 EST #32
Yes, they did give me instructions to plug the modem into a switch port "to get the router's configuration page." After I configured it, I was told to plug the router into the WAN port. Since I didn't get the page, I switched back to the WAN port, but this configuration doesn't make a connection to my ISP. This includes the DHCP settings in TCP/IP and PPPoE. They told me to press the reset button on the unit, identify an array of flashing status LEDs, and restart my modem. No dice. Nada!
Lee Bennett (ATPM Staff) · May 29, 2002 - 01:01 EST #33
John - I would humbly apologize to anyone who said I was wrong, but I can't think of any situation where you'd connect one end of an ethernet cable to your modem and the other to one of the switch ports. First of all, you don't even have to have the modem connected to the router at all to access the configuration page. That page may not provide useable information because the modem is not connected, but you can still access it.

In every circumstance I can think of, you always want to connect one end of an ethernet cable to the jack on your modem, and the other end to the WAN port on the router. Then use another ethernet cable to connect the ethernet jack of your computer to one of the router's switch ports. Make sure to use the ethernet cable that came with your modem to connect the modem to the router. You can probably do fine to use a regular ethernet cable, but to be safe, use the one they sent.
Benjamin Blakley · June 10, 2002 - 16:49 EST #34
I'm having trouble setting up my PowerMac to run through a Linksys router. Other PCs on the network are accessing the web fine, but on the Mac in the TCP/IP settings (OS 9.2), when I obtain an IP address automatically, it comes up with an IP and router address starting with 249 when the router addresses are actually the standard 192.168.1.*. Also, the subnet mask comes up as 255.255.0.0 when it should be 255.255.255.0. Our ISP is RoadRunner cable. I've tried resetting the router. I've tried hitting Options in the TCP/IP control panel, clicking Inactive, saving the changes, then reopening the control panel. This didn't work though. I would really appreciate any suggestions anyone has. Thanks a lot!
Sam · June 23, 2002 - 21:36 EST #35
Hello.

I'm using a 5-port hub to hook up to a Linksys BEFSR11 cable/DSL router and then to an RCA cable modem. I have three Macintoshes on this LAN and they all get to the internet superfast. However, I cannot access the router via any method. Entering http://198.168.1.1 (as instructed in the manual) into browser gets me a time out failure no matter which browser type or Mac I use. Help? Thanks. :)
Joe Kimmel · July 06, 2002 - 21:40 EST #36
I have a Belkin Router. I have been able to connect two computers and a DSL modem and all is well on OS 9.1.

I am interested in how to do this on OS X since it has become my main OS. I use it 99% of the time now. I had no problem finding info on how to set up the DSL modem under OS X, but I am still trying to figure out how to do use the router.
Lee Bennett (ATPM Staff) · July 07, 2002 - 01:40 EST #37
Joe - what, specifically, are you not able to figure out? There should be absolutely no difference. Just set the Network System Preferences to obtain information automatically via DHCP. I use a Linksys router, but I suspect the Belkin is also configured via a web page interface, and at that stage, configuring the router is 100% identical to the way you configured in in OS 9.1. In fact, it probably still is configured if it hasn't had a loss of power for very long.
Matt Griffin · July 09, 2002 - 09:07 EST #38
I am having trouble setting up my Linksys 4 port router for ANY sort of routing. I have upgraded the firmware and tried the helpful hints above, but still no go.

Here is my setup: Linksys BEFSR41 4 port router, G4 Tower 400 MHz running OS 9.2.2, and Earthlink cable service (via Time Warner as I am in New York City) with a dynamic IP setup using a RCA Cable modem. I can connect into the router to make changes etc via the browser in my G4 Tower, but I can't get out to the Internet. Using a DHCP setting on my TCP-IP control panel, I seem to see the router just fine. But no enchilada. Disconnecting the router and plugging the G4 directly into the cable modem, my connection works just fine. Plugging in my roommates G4 Cube directly into the cable modem, again no Internet connection.

I am wondering if this is a MAC thing. I attempted to clone the MAC ID of the router to the code that showed up on my Apple System Profiler listed as Hardware Address under Network Overview -> AppleTalk. This didn't change anything.

Time Warner offers these days to sell you a Linksys router, set you up, and then charge you for each computer on the router. They claim that they will charge you for any computer on the network regardless of whether you tell them or not. Perhaps they have implemented tricky ways to prevent me from using a router. Help!
Russ · July 09, 2002 - 10:19 EST #39
Hi All,

The cable company is coming in a couple of weeks to hook me up with a cable modem. I will have cable coming to my G4 400 MHz Tower (PCI graphics, so not AirPort ready). From that connection I want to establish a wireless network so my PC and Mac 2000 Powerbook can share the connection. The PC is too far from the G4 to run ethernet. I have been getting many conflicting opinions about what to use, so I do believe I'm more confused now than when I started this search.

I would greatly appreciate it if someone could email me with specific hardware components and directions to make this work.

Thanks in advance!
Bob Nadelberg · July 26, 2002 - 11:25 EST #40
I have just connected to a highspeed broadband internet connection with a PC computer running Windows 98. I'd like to now add an AirPort Base Station between my cable modem and the PC and then use the Base Station to enable me to wirelessly use my AirPort Card-equipped iBook to access the internet. What is the proper sequence of steps to set this up and what configuration problems will I have to deal with? Do I just go through the AirPort Setup Disk and follow the install routine? Will the PC be addressable by the AirPort Base Station? I anticipate hours of frustration, so any help ahead of time would be appreciated.
Lee Bennett (ATPM Staff) · July 26, 2002 - 16:24 EST #41
Bob - I'd wager you won't have nearly so much frustration as you think. The process should be very simple. I'm going to take for granted that you've purchased one of the newer Base Stations that have the extra ethernet jack so you can connect a computer that isn't capable of a wireless connection.

First, connect the ethernet output of your cable modem into the WAN port. Second, use the AirPort Setup software on your iBook to configure the Base Station. Then, connect your PC's ethernet cable to the LAN port of the Base Station and configure the PC's Networking control panel to obtain information automatically (via DHCP) and you should be all set.

I personally own a Linksys wireless router and not a Base Station, so I'm not intimately familiar with the Base Station Setup software. I suspect you will not have to do a whole lot of configuration to it and that it will serve out DHCP IP addresses without a hitch.

P.S. - obviously you can bring in as many wireless-equipped computers as you like to use your bandwidth. If you want to add another nonwireless computers, simply attach a hub to the Base Station's LAN port instead, and plug all the tethered machines into the hub.
Linda Gibson · August 01, 2002 - 15:06 EST #42
I am having the same trouble as Benjamin above. We have a Linksys router. I hooked up my G4 and the PC just fine and I only need to get my iBook on it.

When I use the "configure using DHCP Server" option, it comes back with numbers that are all wrong. My G4 didn't do this.

I thought it was because I take my laptop with me and plug in when I am home, where the G4 is always hooked up. But one time when I attempted (once, out of a bazillion attempts), it called up the correct numbers. I was elated. When I was done, I put the laptop to sleep. The next day, I opened it up, it woke up, and once again the numbers were the wrong set again.

I cannot figure out why it seems to want to do this. I have tried rebooting the router, unplugging the modem and router, and restarting my laptop, also plugging it into another port (we are only using 3 of the 4 available) and various other methods. It consistently (except for the one time) pulls up the wrong numbers.

Lee, you seem to have all the answers, do you have one for this problem?
Ken Gruberman (ATPM Staff) · August 02, 2002 - 18:55 EST #43
Lee WILL have the right answer when he posts it here, but just in case I'll jump the gun and second his post before he posts it! (Confused yet?) Anyway, the point is that the Linksys isn't the culprit. DHCP is. Your ISP is using it, no doubt, along with your network at home and the two are getting confused. I always advocate the "manual setup" method of using a router because it eliminates these kinds of problems. You change the TCP/IP control panel's "method" from DHCP to manual, then put it the following numbers: IP address: 192.168.1.10
Subnet Mask: 255.255.255.0
Router or gateway: 192.168.1.1
DNS Address: whatever the address is that your ISP uses. You may have to call them to get this information. Each computer on your network gets its IP address incremented by "1" -- in other words, the next computer on your network's IP address would be 192.168.1.11. I start at 10 to give a little leeway for other devices down the road. The other thing you have to do to get this to work is to tell your Router to turn its internal DHCP server OFF. You do this by accessing it via a web browser. Type in 192.168.1.1 into the Location Bar and hit return; the User ID field is blank and the default password is always "admin." Once you're into the Router, click on the DHCP tab and DISABLE it, then click on APPLY. Now all your computers will have their own manual, rock solid connection to the Linksys and you'll even see some speed increases because of it. PS: Anyone who tells you Linksys routers don't play well with Macs is ill-informed and living in the past. They work just fine and I even prefer them even though they have no Mac support. It's a ROUTER for goodness sake! Either it works or it doesn't.
Lee Bennett (ATPM Staff) · August 02, 2002 - 22:30 EST #44
*Grin* Actually, I'm going to let Ken's suggestion stand and I'll be the one to second it. Nontheless, I have to admit that, originally, I used DHCP both for my Roadrunner connection and local network and didn't have trouble. Because my two machines would occasionally swap DHCP-assigned local addresses, I set my Mac up to a fixed local IP (*.*.*.100) and set the DHCP server to begin at *.*.*.101. My PC, as well as anyone else who visits me, all use DHCP-assigned addresses.
Michael · August 12, 2002 - 07:58 EST #45
I bought an SMC Barricade router and hooked up three computers to it plus the cable connection with practically no reading or set up (I simply read that I needed to connect the cable to WAN). Everything worked fine. I was amazed.

The internet was accessible from any of the three computers, and with the proper set up of the system preferences and control panels, the computers were networked together so that files may be transferred between them.

However, I've run into problems when trying to download files from Limewire (gnutella), and trying to share files with friends on AOL Instant Messenger, or DCC in IRC.

I've been told that if two computers are behind routers or firewalls, file sharing cannot happen (referring to Limewire specifically, but I'm unable to share through AIM or IRC also), yet I'm wondering if there's some sort of workaround. Is there a way to open up ports so that I may still use the router and be able to download files from these programs?

I am able to download from Limewire (occasionally) and IRC, and I do send files through AIM to friends, but what often happens is, many files are unable to transfer, many DCC's fail, and many AIM transfers fail, and I never knew why until I learned about the two firewalls/routers thing from my friend. I started to realize that friends who do have firewalls/routers are unable to receive files from me.

Is there something I can do just to my end that will make file transfers possible in these situations/programs? I may be able to help a friend change stuff on their router (though I doubt it), but what about all the strangers I'd like to share with?

I appreciate any help on the matter, sorry for the long post.
Lee Bennett (ATPM Staff) · August 12, 2002 - 21:53 EST #46
Michael - I'm going to have to let someone else speak about the instant messenger connections, but so far as Apple File Sharing is concerned, this point was already answered in an earlier comment on this page. Scroll up to read more about it, but in a nutshell, you can open up a computer behind a firewall to be able to work as a File Sharing server by forwarding port 548 to the local IP address of the machine you want to share from. The remote person connecting to you doesn't have to do anything special.
Lee Bennett (ATPM Staff) · August 12, 2002 - 22:15 EST #47
Michael - a friend just pointed me to some information that talks about the instant messenger file transfers through firewalls. While the information didn't specifically say so, I'm under the distinct impression that if both you and the other person are behind firewalls/routers, you'll both have to do the port forwardings. Also note, the page this information came from was a posting by an end user in a forum page. If I find information that either confirms or proves wrong these numbers, I'll post again here. AIM:
Direct Connect: TCP 4443
Outbound File Transfer and Chat: TCP 5190 MSN:
Direct Connect and Chat: TCP 1863
Outbound File Transfer: TCP 6891 ICQ:
TCP 3000 to 3005 IRC:
??? Yahoo!:
TCP 5050
Michael · August 19, 2002 - 23:59 EST #48
Thanks for the help, Lee, but how exactly do I configure my router (SMC Barricade 7004awbr)? Is it through the virtual server thing? Also, on a lot of the file sharing programs, under preferences, there are ways to configure the application if you're using a router or firewall. I believe they say force IP address, but what IP address do I enter? The router's or mine (which changes)? What's this proxy stuff and how do I configure that properly? Also, on my system preferences, the network prefs have a bunch of things that I don't know how to configure, like under the proxies tab. What's up with that? I wish I knew this stuff, but I've never had any computer education. I'm trying to educate myself now. Thanks for your patience. I think that's all for now.
Lawrence Andres Schneider · August 27, 2002 - 13:09 EST #49
I am trying to share an internet connection using a router with a PC in my house. We bought a Linksys 4-port router (BEFSR41 ver. 2). The start up software will be installed on the PC. I have a PowerBook G4 (800MHz, 737 MB SDRAM). Is there anything I should be aware of or should it just work after plugging it in? Any help would be greatly appreciated. Thanks a lot.
Lee Bennett (ATPM Staff) · August 27, 2002 - 20:08 EST #50
Lawrence - one day, you'll start tinkering with the router settings and do new and cool stuff, but out of the box, it will probably work with no adjustments.

You say the startup software will be installed on the PC. What software is that? What type of internet connection are you using? I ask this because, generally, once you bring a router into the equation, you no longer run any connection software on the computers. Most cable modem services (i.e. Roadrunner) don't use any special software. A lot of DSL lines, however, will use some sort of PPP over Ethernet (aka PPPoE) authentication (MacPoET and WinPoET are extremely common) but you don't need that software with the router. The router has built-in PPPoE functions and you just put your authentication information (user name and password) in the router's configuration.

After that, you simply set all attached computers (Macs and PCs alike) to obtain TCP information automatically, via DHCP, and voila—you're online.
Lawrence Andres Schneider · August 28, 2002 - 01:22 EST #51
The software I was referring to wasn't actually software but a startup disk. My bad. :) It was good that we ran it on the PC though since Linksys doesn't support Apple computers. Anyways, it worked without a hitch. Now all I have to worry about is where to run the cords since the router isn't wireless. Thanks for all the help you guys gave out and thank you for responding. Cya on the High Speed Highway!!!
Lee Bennett (ATPM Staff) · August 28, 2002 - 01:49 EST #52
Lawrence - a startup disc for your broadband service or for the router? I, too, have a Linksys (though mine is wireless) and I used no setup discs with it. It came with a tech helper CD-ROM but nothing on that CD is used directly to get the router working.

Anyway, you're right that Linksys (the company) does not support Apples, but always take care to indicate the company and not the device itself. As you've already learned, the Linksys works perfectly fine with Macs. Even though I did happen to configure it with the XP box I keep at home (mostly just to test how HTML renders in IE for Windows and to play Tribes), I could just have easily configured it with the Mac, with no PC attached at all.

Enjoy!
Mike S. · August 30, 2002 - 19:59 EST #53
Has ANYONE used a Macintosh with a D-Link dl-704 router, or should I abandon this unit and get a MacSense XRouter PRO?

If so, please assist me in setting up my D-Link router, if possible.

I have assembled a web page which displays all of the "web pages" that I see when I access my D-Link router. The page describes my problems which are as follows:

  1. I am unable to "File Share" via the internet. (File Sharing over the LAN is OK; I simply can not allow another friend connect and share files with my computer.

  2. I have an apparent need to keep my outgoing e-mails to less than ten lines. Anything more will not complete the SEND function.


The web page is a series of pictures (and a plea for assistance) in this Mac-DSL-router-file sharing dilemma.

Computers presently available: 400 Mhz iMac, 8600, with a 400 Mhz G4, and a Mac dual-G4.

Any help you can offer will be greatly appreciated! Hopefully, the web page pictures will fully explain my situation. (BTW: The data, numbers, and selections shown are NO LONGER in place as pictured on the web page. These are long-gone experiments which simply happen to be archived.)

Thank you!

-Mike-
Lee Bennett (ATPM Staff) · August 30, 2002 - 20:11 EST #54
Mike - I'll have to let someone else answer about the short e-mail problem. I haven't a clue what's going on there.

But I do know why you can't share files to anyone outside your LAN and, if you had taken a few moments to scan through prior comments on this page (which I always advise people to do before commenting themselves), you would already know why, too. You have to forward the port used by File Sharing to the local IP address being used by your computer that's doing the sharing. In a continuing effort to get people used to scanning through older comments, I'm going to direct you upward on this page. The port number you need to forward has been mentioned at least twice, if not more.

The Service Port that you'll find above goes into the Virtual Server section of your router settings, and you set the last digit of the corresponding Server IP to the one your machine is using. Then, of course, you must click the Enable checkbox. Whenever you're not sharing files, you might feel safer by disabling this port for the interim.
Jim Link · September 02, 2002 - 17:44 EST #55
I have a Linksys BEFW11S4 ver. 2 firmware 1.42.7. I have no problems connecting with my PCI G4 and iBook through ethernet cables, but I cannot connect the iBook through its Airport card.

With ethernet, I can connect with either a static IP address or through DHCP, but when trying to connect the iBook wirelessly, I have the same problems Linda and Benjamin describe above. That is, when using DHCP I get the wrong entries in the TCP/IP control panel.

I have tried giving it a static IP address. This works perfectly with an ethernet cable, but when I switch TCP/IP (and AppleTalk) to Airport connection I get nothing. There is no sign of a signal from the router. The Airport application reports "No Airport networks within range."

I have been able to connect this computer to wireless networks elsewhere, so I am sure the problem is not with the Airport card.

I connect to the internet through a Cisco 675 DSL modem and I have a static IP address from my ISP.

I am about out of ideas. I have not seen any reports from Benjamin or Linda whether they were ever able to connect.
Alan · September 03, 2002 - 23:34 EST #56
I have a Linksys Cable/DSL 4-port router and the only way I can connect to it with a Mac is through the Uplink port. It does not connect correctly to any other port.

Could it be because I do not have an internet-connected cable modem connected to it yet? The WAN link port lights up, though.
Carol Cooper · September 03, 2002 - 23:55 EST #57
I've just purchased a SMC Barricade wireless router (SMC7004AWBR) to network three Macs, an Epson Stylus C80 WN (wireless) printer, a laser printer (Ethernet), and a DSL modem. The oldest (Power Mac 9600/Mac OS 9.1) is connected by Ethernet to the router. The PowerBook G3 and the iMac G4 are wireless. The router is set for DHCP. It almost all works.

All three computers connect to the Internet and print to the laser printer. All the computers "see" the Epson wireless print server (using a utility provided by Epson), but only the two wireless Macs can print to the Epson. Even though the Epson server is set for DHCP, the router (also set for DHCP) has not assigned it an IP address (it still has the original Epson default IP address). All three computers have the correct TCP/IP settings and the Epson printer appears in the Chooser.

Before installing the SMC router, I had an AirPort Base Station and an X-Sense router, and by configuring them manually (static IP addresses?) I was able to print to the Epson from all the Macs. Looks like I should go back to configuring the IP addresses manually. The SMC required quite a bit of tech support before I could get it working, so I’ve been reluctant to change the settings if I don't need to. Also I'm curous why it doesn't work this way.

Any help will be much appreciated.

Thanks,

Carol
Lee Bennett (ATPM Staff) · September 04, 2002 - 00:45 EST #58
Alan - what, exactly, are you trying to accomplish? The Uplink (or WAN) port is only supposed to be used for attaching the device that is providing an outside network signal. If you have no broadband device and only have one computer, I don't see that the router is serving you any purpose whatsoever. A router's function is to route network traffic. It's pretty hard to perform that funtion when you have nothing to route the traffic to. Are you intending to have a broadband device in the near future?
Brandon · September 04, 2002 - 17:37 EST #59
Great instructions. I have three Macs and a PC hooked up to a router. Now I have a problem. The router came with crappy firewall features. Where do I get a decent firewall software scheme to protect my network? I would like features like URL blocking and port blocking. I keep my kids from sites like www.drugwarz.com and shut down MSN Messenger or other chat clients.
Lee Bennett (ATPM Staff) · September 04, 2002 - 17:57 EST #60
Brandon - I do not believe you're referring to the same function. If you have a router, you're already firewalled since virtually any router is not going to have any ports forwarded by default. The thing is, blocking ports (all of which are generally blocked by default) only prevents outsiders from accessing your machine. It does not prevent your machine from accessing outside sites. Some routers do let you block specific addresses, but no amount of port blocking is going to prevent you from loading questionable sites in general. You need some utility such as SurfWatch or any of the other plethora of utilities to prevent undesired content from loading on your computer.
Chris · September 05, 2002 - 08:17 EST #61
OK, I am about to setup a home network. I have done this once before but it was a while ago and I had all sorts of problems, so this time I want to get it right in my head before I start anything. 1. The Equipment
A G4 450 Desktop Computer
A Linksys BEFSR41 (v.2) 4 Port Cable/DSL Router
A TiPowerBook 677 with AirPort Card included
A White AirPort Base Station (ABS)
Broadband Connection with NTL via their SetopBox (UK) 2. My Conceptual Setup
SetopBox to Router (via ethernet cable)
Router to G4 Desktop (via ethernet cable)
Router to ABS (via ethernet cable)
ABS to TiPowerBook via AirPort Signal 3. My Observations 3.1 I understand that my Setop box has a built in DHCP server which serves out IP addresses to anything on the internal network. So, I assume I should have DHCP services turned off on both the Router and the ABS. Is this correct? 3.2 I aim then to allocate a static IP address to both the G4 and the TiPowerBook. How will the router acknowledge the ABS? 3.3 If I then want to access the G4 from my office I should be able to then simply forward an appropriate port from the router to point to the IP of the G4 machine. Yes? 3.4 But this would also enable transfer of files from my TiPowerBook to the G4 via AirPort within the house. Correct? Does anyone envision any problems/issues with this proposed setup?
Evan Trent (ATPM Staff) · September 05, 2002 - 22:55 EST #62
3.1 - Yes, this is correct. I actually encourage you to shut off all DHCP services if possible. Your router ought to provide a setting which will enable you to turn off DHCP then you can manually assign each computer on your network (including the AirPort Base Station - more on that in a minute) a static IP address within the proper range (typically 192.168.1.xxx but it does vary and is often user configurable). The reason I discourage the use of DHCP is twofold. On the one hand it tends to slow down the network. On the other hand it tends to lend itself to instability and erratic behavior. If you are not on a network with a large number of clients who are ignorant of network configuration, there really is no advantage to DHCP.

3.2 - You will need to configure the Base Station using the AirPort Admin Utility. What you want to do, essentially, is configure it as if it were simply another computer on the network. So first go to the "Internet" tab and set "Connect Using" to Ethernet and "Configure TCP/IP:" to Manual (if you can disable DHCP on your router, otherwise you will have to select "Using DHCP"). Assuming you can configure manually, you will want to configure the Base Station as if it were simply another client on the network. So let's say your G4 is set up with an IP address of 192.168.1.10, a mask of 255.255.255.0, and a router address of 192.168.1.1; you could set up the Base Station with 192.168.1.20, 255.255.255.0, 192.168.1.1; Then set up the TiBook with 192.168.1.30, 255.255.255.0, 192.168.1.1; but under "Connect Via," use Airport and not Ethernet. What you are doing is configuring the Base Station as a wireless-to-ethernet bridge. Make sure it has all of its various features disabled (DHCP, NAT, etc.) under the "Network" tab. The only thing checked ought to be "Enable AirPort to Ethernet bridging" and everything else should be turned off.

3.3 - Yes, you are correct. There are two basic options. You can turn on DMZ for the G4 which will forward all inbound traffic from the router to your G4. This is the least safe way to proceed, but it also makes life easy and does not require you to fiddle with port numbers. It also makes life a lot easier if you are using applications which use UDP in addition to, or instead of, TCP ports. Some routers have no provision for mapping UDP ports so a DMZ is the only way to open the door, so to speak. However, if you only need access via File Sharing over TCP or FTP, or via Timbuktu, you can manually configure the ports. Also, if you want to be able to access more than one computer behind your router, a DMZ is the wrong option because it will forward all inbound traffic to one machine. If you want certain port queries to go to one machine and other port queries to go to another, you have to manually map ports (or ranges of ports) to each machine.

3.4 - One has nothing to do with the other. Port mapping is only an issue for machines outside the router (WAN) attempting to communicate with those inside the router (LAN) All machines behind the router (on the LAN) can see each other and do not go through the firewall so no port mapping is required. You can freely exchange data using any application you wish. You will need to use the local IP addresses found in the TCP/IP control panel of each machine when communicating at home. When trying to access your G4 (or another machine at home) from outside your home network, you will want to use the IP address of the router, which can be obtained in one of two ways. 1) You can go to the router's web admin page and lookup it's IP address. 2) You can use one of the computers connected to the router and go to a site such as whatismyip.com and it will spit back your router's IP address instead of your computer's private IP address. This can be useful, and it is quick and easy. Your ISP may change your router's IP address frequently, so it's important to bear that in mind when trying to access your G4 from work.

It sounds like you have a pretty good handle on how to set things up. If you have any questions feel free to e-mail me directly.
Patrick · September 06, 2002 - 13:58 EST #63
What terrifically useful information - I'm so glad I stumbled across this site - and I promise to read it all again thoroughly.

But before I buy a router and try to network my two computers, I have two fairly specific questions I wonder if anyone could answer briefly.

I have a recent G4 running OS X 10.2 and a new Pentium 4 PC running XP - obviously I want them both to share my DSL connection and be able to send files to each other.

In other articles on this swell site, there has been mention of connecting both computers to a hub (which I think actually creates the network), and then the hub is connected to a router. But I also remember some mention of a router and a hub being in the same device. What can you tell me about these two items? Do some brands incorporate both functions? Any recommendations? Is any method more idiot-proof, or dependable, than another? (Cost is not a huge issue here.)

The other concern, briefly, is: after all this hardware is setup - what need or advantage is there for some software like Dave or PC-MacLan? Any recommendations there?

Thanks so much for any help on this...
Evan Trent (ATPM Staff) · September 07, 2002 - 00:39 EST #64
The simplest way to look at the situation is as follows: if a router has but two ports labelled WAN and LAN, it is merely a router. If it has a WAN port and a series of numbered ports it is both a router and a hub (or a switch - the difference being insignificant for this discussion) in one.

Routers with built in hubs/switches are becoming more and more common because so many people are using routers to share one DSL or cable line among many computers and it makes little sense to have multiple boxes when you can accomplish this in one tidy package.

However on the Mac there is one consideration you should bear in mind. Most routers with built in hubs/switches do not work with AppleTalk. So if you plug the router into your DSL modem, and then plug your computers and printer into the numbered ports you probably will not be able to print via AppleTalk. The easiest way around this is to plug all of the aforementioned components into a hub, and then connect the hub to the router's LAN jack (or if it has several numbered jacks, just use any one of them) using the hub's "Uplink" port. This will enable you to use AppleTalk because the internal network traffic on your LAN will go through the hub and the only time traffic will go out to the router is when you are accessing information on the 'net.

Many users are confused as to why their printer doesn't show up after setting up a router. So this is why I bring up the issue.

Now in reference to your second question, Dave and PC-MacLan make transferring files from a Mac to a PC much simpler. Dave solves the problem by enabling Macs to access PCs using Windows File Sharing. PC-MacLan enables PCs to access Mac's using Apple File Sharing. PC-MacLan is a much more extensive and powerful suite than Dave, but both are very good and useful in their own right. For your own situation either will do the trick equally well I imagine. Dave has a real advantage in an office building or on a large LAN where everybody else is using a PC but you are using a Mac. Conversely PC-MacLan is useful if you are in a DTP firm or another environment where Macs dominate and you need to set up one or two PCs to access the Mac-based network. For a small network at home, either one will work. Also, with OS X, you can set up an FTP server and that is cheaper and easier. A PC can easily access that using an FTP client or even a web browser. So given how much control you have over the situation at home, I wouldn't really bother with either of these applications.
S. Huntington · September 07, 2002 - 14:41 EST #65
Just a quick note that might be of interest to some of you.

I just spent about 9 of the last 15 hours trying to get my new Linksys BEFSR41 4-Port Ethernet DSL router working on the simplest of all networks: One PowerMac G4 with OS X and one DSL line (presently using the router only for a firewall).

I found set-up to be extremely frustrating and didn't get much (okay, NONE) help from the Linksys set-up guide. I made the most headway with the posts listed here, but still found it to be confusing. Granted, I'm a new Mac user, but the whole thing really was difficult. After trying different kinds of permutations, I gave up last night, went to bed angry, and finally tried the long-distance Linksys help line this morning.

After not a bad wait (20 minutes) I got a gal who, even after admitting they weren't trained at all on Macs, figured it out in about 15 minutes. I won't bore you with what I was doing wrong, but it wasn't THAT stupid.

My only question: Why do we, in the Mac community, shovel so much praise on this company, when they are completely turning their backs on the Mac users. Talk about unrequited love. And don't tell me it's just a router, either it works or it doesn't, blah blah, it still requires setup and I was near the end of my rope with it.

The tech helper was unsymathetic: "We just don't support the Mac platform." No kidding. I'm going to bed.
Lee Bennett (ATPM Staff) · September 07, 2002 - 18:06 EST #66
S. Huntington - well, it is just a router, and the truth of the matter is, many people (not everyone, but a lot) have found Linksys routers to work extremely well for their needs, despite being unsupported by the Linksys staff. All this means is that if, in the rare event, something needs to change in the OS network configuration, they're only trained to help you adjust settings in Windows. Virtually everything that needs to be changed in Windows has an equivalent in the Networking System Preference in OS X. The one tiny bit of help I needed from the Linksys staff was entirely within the router configuration. To make it go smoothly, I simply lied to the tech support by telling them I had a Windows box. She said "fine" and we never discussed the OS again. She helped me with the problem I had with one of the router settings (which turned out to be something I didn't need to bother with, after all, but I'm glad to now know how it works).

The moral of the story is: a LOT of products aren't supported on the Mac, but they work anyway. Instead of being pissed that the developers say they don't support the Mac--how about, instead, gloating over the fact that they work in spite of not being officially supported!
Evan Trent (ATPM Staff) · September 08, 2002 - 01:51 EST #67
If you want good Mac support and products that are notoriously Mac friendly, go with Asante. Their network products are virtually always the fastest around, they often sport the best feature set, and their tech support is very Mac friendly. Typically their products come at a higher price but I have always gone with Asante because I know the product will work and I know it's very fast and reliable.

Linksys generally puts out good products - some of their products are great, others are merely okay. Their support is not known for being particularly Mac-friendly, but any router will work with a Mac. It's not a platform-dependent device. All it does is manipulate TCP/IP packets. It doesn't care what kind of a computer it's sending them to or receiving them from. As I see it, the issue is simply a matter of how much support you need in terms of your network proficiency. If support is a priority because you don't feel that comfortable setting up a router and you anticipate needing to consult with a tech support person, go with Asante. If not, there are a plethora of good routers out there from Netopia, Linksys, etc. often for less money, although I encourage you to check the reviews and see what the features and performance ratings are like. Asante usually comes out on top.
Itatsumaki · September 08, 2002 - 18:56 EST #68
Hi there. I'm a PC guy who's been thrust into networking three PCs with an iMac through a router going to a corporate LAN. All is working well, with three exceptions. Before I give them, let me explain what *is* going well. All computers access the internet seamlessly either through DHCP (from the router) or static IP (again, from the router -- it's a USR 8000). The three PCs network perfectly well, sharing files and printers. The router has a printer port (serial) and the 3 PCs read it perfectly well and can share that printer as well as those directly connected to the PCs. The problems?
  1. the iMac can't see any of the PCs, and (more importantly) can't share any of their printers
  2. the iMac can't access the printer on the router
  3. most importantly, the iMac can't see *through* the router to the broader network -- so it can't see printers that are on the otherside of the router
Any ideas or suggestions on how to resolve any of these issues? All three involve printers -- essentially the iMac is stranded and can neither print nor share files. If I could get just one resolved, I would be able to print, either directly or by transferring files to a PC. Any ideas are super-appreciated in advance. And if this isn't the right place for these questions, I'd appreciate any suggestions or direction. TIA!
Tats
Evan Trent (ATPM Staff) · September 08, 2002 - 20:28 EST #69
The problems you list aren't really problems as far as I can tell from what you've described.

1) When you say the iMac can't "see" the PCs I assume you mean that it cannot log on and share files with them. That is normal. In order to achieve this you need to install Dave on the iMac or install PC-MacLan on each of the PCs. Macs and PCs do not know how to cross-communicate in terms of file sharing unless you use something like an FTP server on one of the PCs, or the Mac, which is platform independent and based strictly on TCP/IP.

2) There are a couple of possibilities as to how to resolve this problem but I need to know more about the printer. I'm going to offer two scenarios:

  1. The printer does not have an Ethernet port and only a serial port. The printer is likely shared using a PC-only protocol, or the router has a print server which uses LPR as a protocol. In the case of the former you can install PC-MacLan and share the printer using one of the PC's. In the case of the latter the Mac knows how to communicate with an LPR printer. Use the Desktop Printing Utility to generate an LPR. All you need to know is the IP address of the printer, and you need to make sure that the printer supports Postscript otherwise the LaserWriter driver will not know how to communicate with it. You may also want to download a Printer Description for the printer if there is one available. Otherwise you can just use "Generic" which will work but not provide all of the various options available on the printer.

  2. If the printer has an Ethernet jack, you can set things up such that your iMac can print to it via AppleTalk. What you need to do is buy a cheap hub, and then plug the iMac and the printer's Ethernet jack directly into the hub. Then plug the hub's Uplink jack into one of the numbered LAN jacks on the router. Now your iMac can print to the printer via AppleTalk, the PCs can print to it via the router's print server, and all the computers can access the internet.


3) We're basically talking about the same issue here. Once you have successfully set up the printer connected to the local router such that it works on the iMac, you should be able to do the same for those connected to the other routers and resolve the problem similarly. You won't be able to use the hub trick I described in part 2 - that is only for a local printer. For WAN printers you need to make sure they are shared using a protocol the Mac understands such as LPR or AppleTalk. The PC does not understand AppleTalk so LPR is the easiest way to share in a cross-platform environment.

Again the confusion stems from the fact that routers do not forward AppleTalk as a rule and hence when a Mac is connected and you go to the Chooser, you will not see any printers listed. Many people think this means they have plugged components in wrong - that is not the case. You simply haven't been given crucial information which clarifies the conditions of your problem.
David · September 09, 2002 - 15:11 EST #70
Lee WILL have the right answer when he posts it here, but just in case, I'll jump the gun and second his post before he posts it! (Confused yet?) Anyway, the point is that the Linksys isn't the culprit. DHCP is. Your ISP is using it, no doubt, along with your network at home and the two are getting confused. I always advocate the "manual setup" method of using a router because it eliminates these kinds of problems. You change the TCP/IP control panel's "method" from DHCP to manual, then put it the following numbers: IP address: 192.168.1.10
Subnet Mask: 255.255.255.0
Router or gateway: 192.168.1.1
DNS Address: whatever the address is that your ISP uses. You may have to call them to get this information. Each computer on your network gets its IP address incremented by "1" -- in other words, the next computer on your network's IP address would be 192.168.1.11. I start at 10 to give a little leeway for other devices down the road. The other thing you have to do to get this to work is to tell your Router to turn its internal DHCP server OFF. You do this by accessing it via a web browser. Type in 192.168.1.1 into the Location Bar and hit return; the User ID field is blank and the default password is always "admin." Once you're into the Router, click on the DHCP tab and DISABLE it, then click on APPLY. Now all your computers will have their own manual, rock solid connection to the Linksys and you'll even see some speed increases because of it. PS: Anyone who tells you Linksys routers don't play well with Macs is ill-informed and living in the past. They work just fine and I even prefer them even though they have no Mac support. It's a ROUTER for goodness sake! Either it works or it doesn't.
Evan Trent (ATPM Staff) · September 09, 2002 - 15:21 EST #71
I would comment just to say that David is 100% right on the money. DHCP is evil - avoid using it at all costs. Not only does it cause erratic behavior but it does definitely slow down the network as well.

DHCP is only useful for a large office environment or a network where there are hundreds of computers and most of the users have no idea how to configure a computer to access the network. If you are configuring a home network yourself, there is no advantage to DHCP and there are a number of reasons why it's a good idea to turn it off.

And as David points out, Linksys has nothing to do with the issue - a router is a router is a router. Some are faster than others, some have more features than others, but they all work with any TCP based device whether that's a Mac, PC, Palm Pilot, or another router. It makes no difference.
Lee Bennett (ATPM Staff) · September 09, 2002 - 15:41 EST #72
David - touche and cheers!

As Evan agreed, you are totally correct.

I'll add the following for anyone who likes to know "just a little more" and prefers not to just fall in line and do exactly what they're told:

For the IP address ... you can pretty much use anything you want in that final digit except 1 (which generally always belongs to the router itself) and 255 (which is often reserved for router functions ... i.e. a Linksys router can send log information to port x.x.x.255). There's no hard reason you have to start at 10 and it's perfectly fine to start at 2 if you want. Most networks start at 10 or 100 because the lower numbers are often reserved for dedicated servers. I happen to know someone who, for simplicity, starts his regular machines at .100 and assigns his various server machines (he has seperate, pieced-together PCs for an FTP server, a web server, and something else I'm forgetting) the same IP as the port he's forwarding to it ... i.e. his FTP server is *.*.*.21 and his web server is *.*.80.

If you're running a wireless network and are afraid of someone camping in range of your transmitter and somehow cracking your WEP key, you can add a thin extra layer of security by changing your router's working IP range. That's done in the setup page. Just change it from 192.168.1.1 to something else. The beginning 192 should remain, and the router should stay as .1, but the second and third numerals can be anything you want. just make sure you set up your computers to be using the new numbers in the TCP configuration.

On the DNS info, you don't have to call your ISP if the router is connecting to your ISP via DHCP (as you most likely will be doing). Just go into the router setup pages, click on Status, and you should find the DNS addresses under the WAN section. If none are here, but you know the router is talking to the ISP because you see a public IP address assigned in the WAN section, then you probably don't need to enter DNS addresses on your local computer, either.

I agree about disabling the router's DHCP server. I'll eat my words if it's just all in my head, but upon disabling my DHCP last night and going totally manual, it feels like things are peppier. I've got no way to test this, at the moment.

On the default password ... CHANGE IT after you are sure everything is working properly—especially if you are using wireless. Leave it alone during the time of your initial set up so you can always get in there and fix settings, but when you're done, click the Password tab and make up a new one that you'll remember.
Donny · September 10, 2002 - 11:38 EST #73
Hey. Simple question. What color does the light on the Barricade SMC 8 router glow when connected at 100baseT vs 10baseT? I have been told amber by SMC tech support and found in the downloaded PDF manual that it is green!?! Appreciation for your quick response.
MG · September 14, 2002 - 14:58 EST #74
I am having trouble setting up my wireless SMC Barricade 7004WBR router with my new Linksys Voice over IP router. Currently, I have the cable modem attached to the Barricade, the Barricade supplies DHCP to the network (this works), and then the Linksys is conected through its WAN port to the Barricade. DHCP is disabled on the Linksys (I did this while I had the Linksys attached to the network without the Barricade inline). The IP phone works fine (so I know the connection to the Barricade from the Linksys is valid), but I cannot use the other RJ-45 ports on the Linksys to supply a connection to any other device. Any ideas?
Jim Burkhart · September 15, 2002 - 10:55 EST #75
I am a novice living in an area where there is no cable service. Consequently I have DSL through Bell South using an Alcatel modem into a Mac G3 OS 9.2. The service works OK but I would like to use a router for my PC. A friend brought over a Linksys that works fine with my PC at his house (Roadrunner). We hooked the Linksys to the modem and were unable to get anything to work at all. Seems that Bell South would not provide any useful information. Does anyone have any experience with this. I'm not using DHCP so it seems that all I really should need is a correct IP, subnet mask, and DNS.
Lee Bennett (ATPM Staff) · September 15, 2002 - 11:59 EST #76
Jim - are you sure you're not using DHCP? Have you acquired a static IP address? I just went through Bell South's tech pages and, from what I can tell, they inform you to set things to get information from the server automatically. Well, if you're right, all the WAN information you need (IP, subnet mask, gateway address, and DNS addresses) should either be in your documentation, or available to you from tech support. Just don't tell them you have a router and that you're asking for the information to put into your computer. Then, on the router's first configuration screen, click the "Specify an IP Address" button, fill in the information, then move down to the Login section and change it from "Disable" to "PPPoE." Then you fill in your user name and password. You'll probably want to change "Connect on Demand" to "Keep Alive." I'm sorry, I'm not sure what the RAS Plan selection is for because I've never heard anyone describe why to fiddle with it.
Jim Burkhart · September 15, 2002 - 15:09 EST #77
Thanks, Lee. It says "Connecting via Ethernet using PPP with an IP of 68.18.1.107, sub and router "not available" and a name server of 1.2.3.4.
Mark Deshur · September 24, 2002 - 17:18 EST #78
I was wondering if it is possible to do the following: I have two Macs sharing a cable modem behind a router. I have my router set up to forward file sharing (port 548) to one of the computers so I can access my files from work. Is there any way to set it up so that I can access files on both computers from work? Thanks,
Mark
Lee Bennett (ATPM Staff) · September 25, 2002 - 00:35 EST #79
Mark - try this: on the Mac which does not have the file sharing port forwarded to it, enable the shared volume/folder that, of course, only the other Mac will be able to reach. On the second Mac which does have port 548 forwarded, place an alias to the shared volume/folder on the first Mac. Then, when you access the second Mac from outside your firewall, double clicking that alias should make that Mac act as a gateway so you can transfer files through.
Jehanzeb Khan · October 16, 2002 - 15:23 EST #80
I am using an SMC Barricade 4-Port Router. There is a provision to enable telephony like MSN Messenger through setting up ports.
Unfortunately, either the instructions are too scanty or else I am too dull to follow these! Could some one please guide me how to use at least one of my three computers connected on the network (through the router) for MSN Messenger or any other voice chat software?

Jehanzeb
Lee Bennett (ATPM Staff) · October 17, 2002 - 23:29 EST #81
Jehanzeb - consult your voice chat software's support information or FAQs regarding which service ports need to be forwarded through a firewall. I'm thinking only one of your machines behind the firewall (router) will be able to use the voice chat at a time. You'll find instructions on how to foward service ports (once you determine which port your chat client uses) in your SMC Barricade manual.
Keith Brown · October 21, 2002 - 06:42 EST #82
I have a very small problem with the Belkin 4-port router.

I have 99% of it working fine. On the ports, I can't send out files over MSN. I've tried port 6891 on TCP both in my DMZ and outside the DMZ, but nothing seems to move over. Yet, I can recieve files from friends fine.
anonymous · October 22, 2002 - 09:50 EST #83
Ever since we hooked up the router, we have not been able to use Outlook Express. The cable company said it must be behind a firewall on the router. I don't understand or know what to do. Could you please help me. Thank you.
Lee Bennett (ATPM Staff) · October 22, 2002 - 10:59 EST #84
rgmp15 - I have never heard of a router/firewall blocking the ability to use an e-mail program. Can you describe in more detail what is happening. Simply stating "it doesn't work" isn't very helpful.

You might first ask your internet service provider if any proxy settings are required. In your OE preference should be a section to define proxies. If your ISP requires this, they should be able to tell you how to configure it.

If proxies are not the problem, then please elaborate on what happens (error messages, etc.) when you try to use Outlook Express. Do all your other applications work normally?
Jim Wolvington · October 26, 2002 - 16:07 EST #85
Thanks for providing this site and any help that might follow. I, too, have a Linksys BEFSR41 router and three Mac G4s running OS 9.2.2, and I can't seem to get it all going. I first tried following the instructions provided by MacWorld (the link was found on the Linksys website). They tell you to configure using DHCP, but whenever I toggle to that, it does not allow me to input an IP address, subnet mask, or router address. Instead, it indicates "will be supplied by server." That not working, I tried connecting 'Manually' as recommended in your August 2, and September 9 postings, but still no luck. I'm using the same DNS number as Verizon does in their 'Manual' TCP/IP configuration. Alas, I can't access the net using your 'manual setup' configuration at all, so I'm back using my Farallon Hub (temporarily abandoning the router) which presents it's own problems. What am I doing wrong? Can anyone help?
Lee Bennett (ATPM Staff) · October 26, 2002 - 16:46 EST #86
Jim - I probably should have mentioned that the manual configuration should only be done by those who understand how it all works. Using DHCP is generally much easier and is perfectly fine for someone who hasn't used a router before.

Go back to your TCP/IP panel, set the "Connect via" selection to Ethernet and the "Configure" selection to Using DHCP Server. Save your changes.

Next, in your Linksys configuration page, you need to enter in certain information from your ISP into the Setup screen. You didn't mention who your internet provider is so I can't say this definitively for you, but most ISPs won't need you to enter anything in the Host Name or Domain Name fields. The WAN IP Address and Login sections, however, will vary dependant on what type of connection you have. For most cable modem services, you just select "Obtain an IP Address Automatically" in the Linksys' Setup page, and don't worry about all the numerical entry boxes underneath. If your ISP gave you specific information, then you would, instead, select "Specify an IP Address" and fill in the info. Many DSL services use PPPoE for connection. If that applies to you, you must select PPPoE in the Login section, then provide your User Name and Password.

That should do it for you. If you still have trouble, try contacting our help staff at help@atpm.com and provide details on everything you've tried.
Tom Mercer · October 29, 2002 - 01:48 EST #87
What a great site! Thank you Lee, Evan, Ken, et al. As you mentioned, the Linksys 4-port router (BEFSR41) works out of the box with Shaw here in Victoria on my Beige G3/OS 9. I did then follow the instructions to go manually and to turn off DCHP etc and all worked well, except my mail (Eudora), no connection, no way. Is there something I missed? The purpose for the router in the 1st place is so my kid can play the PS2 online, which works fine with the default DCHP setup, but I like the idea of a somewhat more stable and perhaps faster connection via the manual setup. Again, a great site, and thanks in advance for any assistance you may send my way.
Lee Bennett (ATPM Staff) · October 29, 2002 - 09:21 EST #88
Tom - you are not the first person to say that e-mail no longer functions properly after setting up a router. I'm completely stumped and cannot think of any reason why the addition of a router would mess it up, especially considering all other internet activity is functioning properly.

I'm going to kick the idea among the rest of the staff and see if anyone has any ideas they might can post here.
anonymous · October 30, 2002 - 10:16 EST #89
Hi. I have the D-Link 704P. I'm using it with a network of 5 computers on a DSL connection. I do not have access to sites such as AOL or PayPal. D-Link has informed me that this is a problem they are aware of, but currently have no solution. Does anyone have a suggestion as to what router I can buy that would allow me access to these sites as well as net2phonedirect?
Lee Bennett (ATPM Staff) · October 30, 2002 - 12:09 EST #90
D-Link actually admits to a problem where their router blocks certain web site? Wow, never heard of that before.

I use a Linksys broadband router at home (I've had both the standard 4-port and, currently, the wireless + 4-port versions) and have never found a site I couldn't access due solely to the router itself. Indeed, while I've never loaded the net2phonedirect site, I'm sure I'd have no problem if I did, and I was on AOL's site just yesterday, and have been on PayPal's site numerous times while I've used this router.
Jehanzeb Khan · October 31, 2002 - 00:21 EST #91
I am still fighting to use my SMC router with MSN Messenger. In fact, I am not clear about "Port Numbers" that I have to specify in the configuration. I mean: Which Port Number (or numbers)? Is there a fixed port(s) for MSN? Thank you in advance for your assistance.

Jehanzeb
Lee Bennett (ATPM Staff) · October 31, 2002 - 09:46 EST #92
Jehanzeb - since I have not ever used an SMC router (mine's a Linksys) and I do not use MSN Messenger, it's difficult for me to provide specific information. Another reader is going to have to pipe in here. What I am able to tell you is that there should be a screen somewhere in your SMC configuration pages that allow you to forward service ports to one of the computers on your local network. The router normally acts as a firewall and blocks all service ports for protection. For example, if you were setting up an FTP server for file transfers, you'd have to forward ports 20-21 to the local IP address of the computer that's acting as the FTP server.

Again, since I don't use MSN Messenger, I'm not sure what service ports it uses. You may have to inquire with MSN's support for that info, but once you find out, you'd set those ports to forward to the machine that you want to chat with.
Paul · November 11, 2002 - 11:27 EST #93
Matthew: I have meticulously followed your steps on how to set up a hardware router several times with a Linksys router; but I can't get it to work more than initially. I want to network my wife's Mac as well to our DSL (Earthlink), but can't even get MY Mac to work with the router. We both have iMacs (G4 flat panels). Please HELP! Thanks.
Bill Lyons · November 16, 2002 - 16:19 EST #94
Hi - I have found your forum here really helpful, but I'm afraid I have to repeat an earlier question. I am among the unlucky ones and am having a bad experience with my Linksys 4-port router (BEFSR41) and an iMac.

The home network consists of a cable modem, the Linksys router, 2 PCs and an iMac.

Out of the box (using DHCP) the PCs worked fine but the Mac displayed the symptoms of bad DHCP - a non-192.168.*.* IP and the wrong subnet mask.

So, we disabled the Linksys's DHCP and set up static IPs on the computers. Sadly, again, this works fine for the PCs but the iMac cannot connect to the web.

In fact, despite the fact that the Mac's network utility lists the connection as "active" and the router's lights show that it also thinks the connection is active, the iMac cannot even ping 192.168.1.1 and comes back with a "server down" message.

I'm sure there is a better solution than returning the router, but I'm running low on ideas. I would very much appreciate any suggestions or workarounds. Thanks in advance.
Ken Gruberman (ATPM Staff) · November 16, 2002 - 21:14 EST #95
First off, I should tell you that I've used a BEFSR41 for years quite successfully. Our network contains a slot-loading iMac, a desktop G4, a TiPB G4, and 2 PCs. I, too, use static IPs because of increased reliability.

You never stated:

  1. What kind of iMac you have.

  2. What ISP are you using, and whether or not they deal with a computer's hardware "MAC" address or not. (Some ISPs don't care, while some do, which requires cloning of the MAC address in the router.)

  3. Whether you have ever gotten the cable modem to work with the iMac by plugging it directly into the iMac. In other words, how do we know if the ethernet port on the iMac isn't shot, blown out, or otherwise compromised?

  4. What brand of cable modem are you using, and how old it is. Sometimes these problems can be solved by using (or getting the cable company to provide) a newer modem or even one from a different company. That happened here: after 15 months of no problems, our connection got flaky. Turns out the cable company switched protocols, and after they delivered a shiny new RCA modem everything worked fine again.


Without detailed information, it's hard to troubleshoot this kind of problem.
Dale Sellers · November 20, 2002 - 18:05 EST #96
How do I configure my systems to connect one router to another? I have one router connected to 3 computers in my basement. I have run another cable up to my sister-in-law's room which has another router which, in turn, is directly connected to a cable modem for Internet. I should be able to connect my router to her router and thereby have a viable Internet connection (not to mention expanding our home network), right? I tried to set it up with no success so far. Any suggestions? Am I going about something wrong here?

Sincerely,

Dale
Lee Bennett (ATPM Staff) · November 20, 2002 - 20:02 EST #97
Dale - is there any reason you have to have a second router? It actually can be done, but before I spend time explaining how to do it, why not simply add a switched hub to one of the router's ports? If you have a 4-port router and a 4-port switch connected (and the switch requires zero configuration), you then instantly have 7 ports with no fuss.
Rebekah · November 29, 2002 - 21:14 EST #98
I am having trouble sending e-mail through Outlook Express with my Linksys router.

Error message 5505-"A message in your Outbox could not be sent. The server did not recognize the recipients...relaying to (address) prohibited by administrator"

I have a Mac G4 connected with a Linksys Wireless Router BEFW11S4 ver2. (direct connection) to Earthlink cable modem. Also networked (wireless) to the router is a PC.

Both computers access the internet fine. It seems the only problem is with the Mac e-mail.
Lee Bennett (ATPM Staff) · November 29, 2002 - 21:36 EST #99
Rebekah - are you certain the problem is your router? Can you e-mail just fine if you put your computer directly on the cable modem?

I get the error message you described whenever I accidentally leave my default send mail account enabled to send a message when I'm temporarily on someone else's line.
Mike S. · November 29, 2002 - 22:36 EST #100
Good day, Lee;

I just thought I'd get back to you with an update on a nasty, long-in-the-tooth problem I had with a D-Link router. My situation was two-fold: I could not allow a user on the WAN to connect to my computer and I had to limit outgoing e-mails to 10 lines or less if I used the router! (The outgoing e-mails of more than 10 lines never finished the SEND function.)

It took an airline pilot to resolve the issue, which turned out to the the Speedstream DSL modem/single-port-router!! My ISP swapped the modem with a newer one (with LOADS of menus) and now the D-Link is happy. (I can send e-mails of any size (as one would expect) and all conncted Macintoshes worked well.)

I still could not file share over the internet if I used the D-Link router. (OK, to file share on my in-house LAN.) I could file share just fine if I used the simple hub. The reason for the router's problem was the fact that I needed to allow the DSL modem/router to translate the differing IP address between it and the D-Link router, as I understand.

In speaking to my pilot friend, he advised me to not go through the effort requirement to use the D-Link DL-704P router. This, as I still was having trouble simply figuring out the address translation scheme needed to properly allow outsiders on the internet to connect to my file server. He suggested I go to a switch in place of the router. I did this and, as you might expect, it works well. This, as I previously was not able to forward the needed port to the IP address of a Mac 7500 in the basement using the old DSL modem. The new modem simply allowed this critical element of configuration.

My question is: Would the use of a router allow better traffic management, as compared to the switch? Before we set up the switch, I had used a simple hub. The throughput was highly slowed down if my wife and I were allowing data to pass to/from the internet at the same time. Both of our computers were hooked to the hub. The throughput degradation was very severe. I'd say it was 5 to 10 times slower for us both. Collisions, maybe? Now that we are being "fed" with the switch, well, I do not know if we have gained or not. I just got this set up today. The pilot says it will work with a lot better traffic flow, as per the basic differences between the hub and the now-employed switch.

This has been a long battle. I involved you a lot. I even had made up a web site showing all of the menus I had available. I purchased two routers, two hubs, and a switch. No go, until I knew that the DSL modem was the weak link.

Thanks, again! My question to you: I just need to know if a router would have any "data-throughput" advantage over a switch. Is it worth it?

-Mike-
Lee Bennett (ATPM Staff) · November 29, 2002 - 23:58 EST #101
Mike - glad to hear you seem to have a better handle on the situation.

I'm not surprised that you see improved performance with a switch instead of a plain hub. Switches (or, more accurately, switched hubs) are better suited for handling LAN traffic.

To answer your question, my understanding is that you would not see any difference between a switch or a router. I say this assuming the router in question has a built-in switch. Most do. You have to remember that the function of a router and the function of a switch are two entirely different things. It just so happens that most routers are sold with a 4 or 5 port switch built in. A router that does not have a switch, and you add your own, should perform exactly the same as a router with a built in switch and no switch of your own.
William · December 02, 2002 - 22:20 EST #102
I use a Windows 2K platform. My wife has an OS 9 platform. We bought a Linksys BEFSR41 router. All I had to do in Windows was reboot after connecting the cables and it worked fine. However, I've tried everything I've read in every post above this one and nothing has allowed the Mac to connect to the internet.
Lee Bennett (ATPM Staff) · December 03, 2002 - 02:26 EST #103
William - let's get a little more information to troubleshoot.

  1. What type of internet connection is coming in?

  2. Did you configure your PC to obtain TCP information automatically, or did you manually enter TCP settings?

  3. Exactly what have you already attempted in trying to get the Mac online?

William · December 03, 2002 - 05:20 EST #104
We have cable broadband. The PC uses automatic TCP and works without the router or alone on the router. The Mac uses automatic TCP and works without the router, but not through the router. Literally, I've tried the same cures posted in every previous troubleshooting item above.
William · December 04, 2002 - 10:32 EST #105
Problem solved! My wife's Mac had a built-in ethernet card as well as a slotted ethernet card. I'll blame her for not telling me that to begin with. Thanks to the staff for motivating me to look deeper into the problem.

Also, there is a very good Macworld article written specifically for Linksys router setup with a Mac.

Thanks again.
Bob · December 04, 2002 - 23:05 EST #106
I have a G4 Quicksilver running OS 9.2 and an iMac G4 running Jaguar/10.2 (both Macs in the same room). How do I hook these up to file share, share the cable modem, and share my ethernet laser printer? I have a Netgear Ethernet Hub and an Asante FR004C Router. Can I just plug the printer into the router too and both Macs will see it, or does the hub come into play somewhere along the line? What's the proper "diagram" for setup of all this? Thanks!
Lee Bennett (ATPM Staff) · December 05, 2002 - 00:10 EST #107
Bob - many routers do not pass along AppleTalk, so you wouldn't be able to use share your printer, but some routers will pass it on. Try it, and if your Macs see the printer, then you wouldn't need the hub. Otherwise, what you should be able to do instead is connect both your Macs and the printer into the hub, and the connect the hub to one of the router's LAN ports. The router won't care if all the computers are coming in to just one port via the hub. Once you have either of these configurations going, you should be able to turn on file sharing on one machine and connect with the other.
Daks · December 06, 2002 - 12:38 EST #108
Can you tell me what connections I'd need to set up a three-tier client system architecture for a legal music downloading site? I just need to know what connections I'd need to connect the web server and catalog database.
Mike P. · January 11, 2003 - 04:05 EST #109
I am trying to daisy chain a SMC 7004AWBR to Netgear RT314 (I need the printers on the network at various locations). It seems that NAT on the SMC won't let Netgear see any devices attached there on SMC, and thus no file sharing or printer sharing between the two routers. Is NAT the right problem diagnosis? In that case, can NAT be disabled on SMC? How? Thanks.
Evan Trent (ATPM Staff) · January 12, 2003 - 10:32 EST #110
Mike - you are correct about NAT being the problem.

Try to think of each router (with NAT enabled) as being visible to everything that is not inside of its domain as only one entity, with one IP address. So, in other words, the clients behind your Netgear cannot see the clients behind your SMC, or vice versa. All the clients see in either case is a single client (the other router) with one IP address. Everything else is hidden behind the firewall. In order to access the clients behind the other router, you would have to enable port mapping and play around with using specific ports to accomplish specific tasks, mapping specific ports to specific clients. This is a major pain in the neck for a LAN because there is typically such a wide variety of data exchange that spans so many ports, and often it is impractical to limit a specific type of data exchange to a single client (for example - all FTP requests go to a specific computer behind the SMC).

NAT and firewalls are useful for keeping inbound traffic under control for the 'net at large, but it is only serving to confuse your internal network configuration. When you have more than one router on the net and you are daisy chaining them, in most cases you should really only enable NAT on the topmost router (the one connected to your access point, whether that be a DSL modem, cable modem, T1, etc.) Every other router should really act more like a bridge than a router, in that it will bridge another arm, or LAN, onto your your WAN. To do this turn off NAT, and the router will act as a bridge and not a full router. What you are trying to accomplish is segregation of printers and clients, keeping things in tidy little zones. But you still want each client and printer to be able to talk to one another, so you really aren't interested in controlling the flow of data so much, but other routers are more or less organizational tools. This is why NAT and multiple firewalls are not appropriate. The topmost router should have them turned on to protect you from outside intruders (and also to enable you to access the 'net from all those clients and printers without paying for that many IP addresses from your ISP, or taking up such a big block of precious public addresses).

Of course there are exceptions to the guidelines I've discussed, particularly on very large networks or in cases where you really do want to prevent intra-client data exchange from different LANs on your WAN. But in general, for most small networks you only need/want one router and a series of bridges and not multiple full blown routers.
Lee Bennett (ATPM Staff) · January 12, 2003 - 12:19 EST #111
Mike - by way of just a short elaboration of something Evan said, some (most?) routers have a setting that should help your scenario. I can't tell you exactly where this setting is on either SMC or Netgear products, but on my Linksys, in the Dynamic Routing tab in the Advanced section is a toggle to choose either Gateway mode or Router mode. The help paragraph says:

"Gateway mode should be used if your Linksys router is hosting your network's connection to the Internet. Router mode should be selected if the router exists on a network with other routers, including a seperate network gateway that handles the Internet connection."
Melissa · January 12, 2003 - 15:43 EST #112
First, thanks for all of the info--very helpful. I have one problem that isn't addressed in any of the comments above. I have a G3 beige desktop running OS 8.6 as well as an old 7200 running OS 8.5. I have an HP Laserjet 5000N that was hooked up to my G3 with a crossover cable until I got a DSL line that took the ethernet port. I connected the Laserjet with a serial cable to the printer port, but performance was too slow in the graphics-heavy work I do. So, what I'm doing is physically unplugging the modem when I need to print
to access the ethernet port. (Desktop unit...big hassle.)

What I want to do:

Priority #1: I want to be able to use both the DSL modem and the ethernet printer at the same time.

Would be nice: I would love to network the old 7200 so my son could go online with the DSL line.

I was told by a salesman at Microcenter that I could just purchase a DLink router (604) for both of these things. I hooked it up, could access the internet, but could NOT access my printer. Their tech support simply told me I could "access their website" to see how to hook up the printer, but I couldn't find info, got frustrated, and returned everything. Could you tell me in simple Mac language if a router will work and HOW to do this? They mentioned assigning an IP to the printer? Is there a Mac-friendly router maker? HELP!
Chris Lawson (ATPM Staff) · January 12, 2003 - 16:23 EST #113
A router will work just fine, and if you want one that passes AppleTalk packets (which will avoid pure TCP/IP, though that's faster than AppleTalk), check out this link.

Look at the bottom of the page, or near there. The ones that pass AppleTalk packets are the ones you want to look for, though you don't necessarily need a wireless-capable one. Any of those routers should be fine.

cl
Janak · January 16, 2003 - 00:07 EST #114
Thanks, Lee, for the suggestion to check the Linksys router's dynamic routing setting. I came across this site as I, too, was having strange problems with my Outlook. Some mails would go through while others wouldn't. The router, by default, was in the "Gateway" mode. When I changed it to "Router" mode (which made more sense because my router is probably talking to another router at my ISP), the Outlook e-mail problem seems to have gone away. I may be associating the two events incorrectly, but it seems to work for my setup.
Mike · January 23, 2003 - 11:13 EST #115
HELP!!! I have a setup like you show, a cable modem, router, hub, and then 3 computers. Here is my problem: my iBook works anywhere I connect it. However, my 6400 only works when directly connected to the router. It will not work through the hub. My friend who set me up said that the cable from the router to the hub needs to be a crossover cable. Is this true? If so, why would my iBook work but not my 6400. I'm tempted to redo all my cables to the standard pattern. Thanks.
Lee Bennett (ATPM Staff) · January 23, 2003 - 15:43 EST #116
Mike - your friend is wrong. You would not use a crossover cable to connect between the hub and the router.

Please clarify that I understand your configuration: you have a cable modem with its ethernet cable going to your router's WAN port, and then you have the hub connected via ethernet from one of the router's numbered ports to the WAN (or uplink) port of the hub. Is this correct?
Robin · February 03, 2003 - 21:15 EST #117
I have a slightly different problem from the discussion thus far, but no less frustrating!

I have a Linksys BEFSR41 ver.2 connecting from a DSL modem and to a PowerMac 7500 with ethernet cables. Also connected to the router is a Linksys WAP11 ver.2.2 which connects a PC wirelessly using a WUSB11 ver.2.6. Both have great access to the internet. My problem is that I want to connect my new eMac, with an AirPort card, to the system wirelessly. I haven't been able to get access to the internet. Can you help me figure out the problem?

I've tried DHCP automatically and manually (192.168.1.11; subnet 255.255.255.0; router 192.168.1.1; and DNS server from my DSL), but no luck.

The eMac finds the Linksys network, but there is not enough strength. I then get a connection failure. Any suggestions would be appreciated.

Robin
Lee Bennett (ATPM Staff) · February 04, 2003 - 11:30 EST #118
Robin - where is the eMac in relation to the WAP11? It may just be that your eMac is too far away and/or the signal is trying to get through too many objects. Two or three walls are enough to almost totally diminish a wi-fi signal unless you put a good quality directional antenna on the transmitter. Also, if the transmitter and the computer are on different floors of a two-story home, the ceiling/floor alone is liable to eliminate the possibility of a strong enough signal.

Just as a test, try placing your eMac directly beside the WAP11 and see if it works. If so, then you'll have to do some testing as to how far you can move away and still use the signal. You can also investigate an antenna extension to improve the signal to where you want to place your eMac.
Robin · February 04, 2003 - 16:20 EST #119
Thanks. I'll try it. Actually, the eMac is right next door to the WAP. The PC is down the hall and is working fine.
Phillip · February 04, 2003 - 18:35 EST #120
HELP! I recently purchased a Linksys EtherFast Cable/DSL Router, model # BEFSR41. I have a B/W G3 and a PowerBook G4 running OS 9.2.2. My B/W G3 came with an ethernet cable which I've been using with my cable modem. After following the outline from the Linksys quick start manual, my B/W G3 was up and running. I picked up a Cat 5E ethernet line RJ 45 from Radio Shack the next day and tried to get my PowerBook connected to the internet. The lights for that connection, #3, on the Linksys would not light up with the new RJ 45 cable in. The cable looks different than the one that came with my B/W G3. It fits the same way but seems to have more colored wires in it. Can anyone help me?
Lee Bennett (ATPM Staff) · February 04, 2003 - 20:01 EST #121
Phillip - taking for granted that your network settings are the same, suppose you try removing the ethernet cable from the back of the G3 and plugging it into your PowerBook. If it works, then I'm going to guess one of two things. Either the cable is the wrong type or is bad (or, less likely, port 3 on the router is bad), or I wonder if you set up your local machines with static IP information. I once helped a person who decided to use fixed local IPs, but didn't know that each machine had to have a unique address. He thought he was following instructions properly when he put in the same local IP address for all three of his machines. The first one he got to c