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ATPM 7.04
April 2001


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Review: Sony DPP-SV55 (Printer)

by Paul Fatula,


Developer: Sony

Price: $349.95 (retail)

Requirements: Mac with USB and Mac OS 8.5.1 or better (but not Mac OS X) for printing from computer

So you bought a digital camera, and it’s great. You’ll never again have to worry about running out of film, or taking a bad picture only to find about it weeks later, when it’s too late to try again. Best of all, you can store all your pictures on your computer: no more hassles with albums, and the images will never fade. But what if you want to share your pictures with computer-less relatives or friends? Enter Sony’s DPP-SV55.


Dye Sublimation

Unlike a lot of “photo printers” on the market, this one actually prints photos, of the same quality you’d get if you took a roll of film to a developer. That’s because the printer isn’t an inkjet (whose tiny dots you can see on the page if you look close enough), but a dye sublimation printer, which prints continuous tones. The detail is positively stunning. After the image itself gets printed, a layer of what Sony calls “Super Coat 2” is added to protect your images. This should give them the same lifespan as a regular photograph, avoiding the problems inkjet prints have with fading after only a few years.

Printing takes place in four stages: three colors and then the protective layer. It’s relatively quiet, but certainly not silent, and takes about a minute and a half to produce a 4x6 image. (3x4 print media are also available.) Occasionally when printing, I’ll find an image has a small spot of white (I’m guessing due to an imperfection in the print paper, or a piece of dust stuck to it, since white means none of the three colors were placed on the spot), or a small hair-shaped space where one of the three colors didn’t print (possibly from something being on that particular place on the print film). These problems are both quite rare, and are almost never distracting enough that I decide to scrap the print and try again. They also are more likely to occur among the first one or two pictures I print out of a day’s printing, so perhaps it’s just a matter of a little dust accumulating on the media or getting into the print film, rather than a flaw in manufacturing.



The media sizes have a ratio of 3:2, which isn’t likely to be a setting on your digital camera. (Though my camera, a Sony DSC-P1, has a special 3x2 setting for the highest resolution, no doubt designed with this printer in mind.) That doesn’t necessarily mean you’ll have to edit your image before printing, however. The printer will crop the image, a little from the top and bottom, to make your picture into a 3:2 scale image. That means if you cut it close, the printer might end up cutting off the top of somebody’s head. But you can certainly edit the image on your own so it will be cropped the way you want it to be. The printer always scales/crops the image to fit the size of the print media. The final printed image is borderless, once you break off the tabs on the sides. That leaves not quite smooth sides to your image (think, very fine perforation), but its nothing you’d notice visually if you weren’t looking for it.


As you’d expect, the printer uses proprietary Sony media; you can’t just stick any old piece of paper into this thing. At the 4x6 size, you buy print packs (retail $19.95) with 25 pieces of photo paper and a roll of print film sufficient for printing exactly that many images. The 3x4 size gives you 30 prints for the same price. A bit under a buck a print then, which is definitely more than you’d pay to develop film. But keep in mind the hassle of two trips to the developer and the advantage of being able to print only the images you want to, right on the spot…and the price of printing out a picture will seem pretty reasonable.

Online, I’ve seen print media advertised for as little as eleven dollars and change. Advertised, I say, because there isn’t any in stock, nor has there been in well over a month. In fact, many resellers seem to have a hard time getting their hands on any of Sony’s print media. Those that do have some in stock are charging retail. Last time I checked, CDW had some in stock. With shipping prices (I ordered some media from Outpost back when they offered free shipping, in late February, but they’re still out of stock, in spite of an advertised 1-2 week delivery time posted on their site.) being what they are, I dropped by the Sony showroom in Chicago and paid retail plus tax for a few packs of print media.


The printer itself has two slots in it intended for digital camera media: one for (of course) Sony’s proprietary “memory stick” (in Sony’s documentation, they always put it in quotes), and one for a PC card. So if you have SmartMedia or CompactFlash, you can get a PC Card adapter and you’ll be all set. There is also a USB port (though a cable is not included, which I feel is pretty cheap on Sony’s part) for connecting to your computer.


When you insert media into the printer, you can tell the printer to print all images it finds, or just those selected with a standard DPOF marker (again, my Sony camera supports this; I don’t know how many others do, so check your documentation), which can be put on a picture by a digital camera. Once you’ve made that selection, hit Print and let it go. Simple.


If you happen to have a TV nearby with the right kind of input jack (my five-year-old TV doesn’t have one, but my two-year-old VCR does; Sony’s manual just calls the cable a “Video connecting cable.” An old VCR manual calls it a “round (75 ohm) connector.”), you can connect the printer to the TV to afford you a variety of printing options, such as making a card or calendar, or printing the date (of printing, not the date the picture was taken) on the image. I don’t really understand the target market for these doodads; it seems to me they would appeal to people without a computer, but who would buy a digital camera if they didn’t have a computer?


The interface for the TV screen functions is, to me, much more confusing than an image editing program on my computer, though that may just be because of what I’m used to. I had to consult the manual several times in order to get connected (via my VCR) and to get a calendar picture printed out. The process involved going through no fewer than eight screens, and it’s quite slow, at least by computer standards. Also, since TVs have downright awful resolution, previewing doesn’t give you as clear an idea as you might want of how your picture will come out. All that said, I am happy with the results.



Support for printing from a computer, at least a Macintosh, is positively abysmal. I’ve seen many reports on the Web of borderless printing not working when printing from a Mac, and I’ve confirmed that with my own experience. (About 1/8 of an inch of white space is left on one side.) Also, when printing from a computer, none of the automatic cropping takes place to account for images that aren’t 3:2, so if you don’t crop your image to a perfect 3:2 ratio, you’ll again have borders.


The look-and-feel of the print dialogues is decidedly Windows-like, and worst of all, the “Print” buttons visible from “Page Setup” and from previewing the image do not work at all: you have to select “Print” directly. The readme file included with the print software is written in very poor English, surprising given Sony’s high-profile presence in the English-speaking world. All in all, its pretty clear that Mac printing capability was an afterthought, and not tested adequately before sending the product to market. The good news is that these problems could all be fixed by Sony updating its Mac printer drivers…but will they?



Overall, I’m extremely satisfied with the Sony DPP-SV55. I bought it to print out digital pictures, and it performs that function beautifully and easily. The TV interface gives some nice basic options for printing your images, if you’re willing to wade through the numerous screens. My only major complaints about this device are the relative unavailability of print media and the poor support for printing from a Mac. Regardless, image quality is the most important characteristic of a photo printer, and in that area, the DPP-SV55 really shines.

Reader Comments (280)

Ed Oates · June 3, 2001 - 13:27 EST #1
The Sony drivers for the DPP-SV55 DO NOT WORK with OS 9.1. When I installed them and ran with the Mac OS 9.1 All extensions base (that is, just Apple drivers), the system would not boot at all (frozen) and would not run at all until the drivers were completely removed from the system folder. Moving them to "disabled extensions" was not enough. Sony is NOT helpful. They haven't the foggiest notion of what a Mac is as far as I can tell and have no published date or plan for OS 9.1 or OS X support. I suspect that Sony is gradually desupporting Macintosh. The same problem exists with their memory stick readers (msac-us1, for example). Since no new Macs are shipped with 9.0, I would be very hesitant to purchase this printer or any other Sony product until support for OS 9.1 is forthcoming.
Jett · June 4, 2001 - 15:28 EST #2
Is it a hassle to change the print ribbon every 25 prints you make on the DPP-SV55?
Ed Oates · June 4, 2001 - 17:21 EST #3
No. The paper comes in 25 sheet boxes, so when the paper runs out, the ribbon is done. It is not really a ribbon, but a mylar strip which contains four 4x6 areas for each print: yellow, magenta, cyan, and protective cover. I like this printer a lot, if only Sony would produce Mac OS 9.1 drivers.
MoldMan · June 11, 2001 - 11:17 EST #4
I'd just like to add that I have had zero problems running my MSAC-US1 usb stick reader under OS 9.1 and OS X is even better, it has built in drivers for it.
Larry Eggert · June 12, 2001 - 12:29 EST #5
The printer is absolutely great. It works as advertised and makes great prints. The problem is getting print media. Does anyone know of a good source?
Ed Oates · June 12, 2001 - 16:33 EST #6
Interesting. Do you have the Nomad USB Shim installed (part of iTunes)? That's what caused the conflict for me. The symptom was various OTClientLib not found messages whenever any remote access was attempted. There was also a conflict with the Keyspan USB to serial interface. On 9.0.4, the msac-us1 conflicted with the HP 970Cse drivers: it caused the printer to be "not found" if they were both active. What version is your driver? Maybe they have a new one since bought mine about a year ago. There are no new drivers on Sony's Web Site. Mine are Sony USB peripheral drivers v1.9.1. Ed.
Ed Oates · June 12, 2001 - 16:33 EST #7
I ordered a bunch of it from Sony online (10 packages, to be exact). You pay full list :( Ed.
Ed Oates · June 14, 2001 - 12:46 EST #8
I've solved the problem with the Sony MSAC-US1 and the Sony DPP-SV55 for MacOS 9.1. 1. Support for the MSAC-US1 is built into MacOS 9.1. The only difference I can see is that the memory stick icon is replaced by a removable disk icon upon opening a memory stick. There are no functional differences that I can detect. The Sony drivers (Sony Peripheral USB driver and Sony Peripheral USB Shim) are not needed and can be safely removed from the system.extensions folder. 2. With the removal of those drivers from the system folder, the drivers for the Sony DPP-SV55 photo printer work just fine. Ed,
Ed Oates · June 15, 2001 - 12:00 EST #9
One additional gotcha: the printer must be OFF when you do a cold boot (and sometimes for a restart, but that's not consistant). If the printer is on, apparently the -init- will cause problems with other start up -init-'s and even the finder will be broken. I just leave my SV55 off unless I'm getting ready to print photos. Ed.
Sebastien · June 28, 2001 - 07:35 EST #10
Do you know how many pictures we can print in one paper page?
Jody · July 18, 2001 - 00:16 EST #11
Maybe you can help me... I just finished installing my SV55 and when I try to print, I get an error: "printer model name error". Any solutions? Thanks!
Edward A. Oates · July 18, 2001 - 19:36 EST #12
I've not seen that error before. My SV55 is installed on a Mac G4-733, MacOS 9.1 updated via the Apple site as of 7/1/01. The drivers, which failed miserably (as documented on the ATPM site), now seem to work pretty well. I don't power up the printer at startup. It is generally kept powered off until I want to use it, then I turn it on. Everything seems to work ok that way. I print from Adobe PhotoDeluxe most of the time. Ed.
brian · July 28, 2001 - 13:40 EST #13
Does this printer come with "reader software" that will pick up the pictures right from a memory stick. I can't seem to access the memory stick from my pc. Any help would be super as I was on hold with Sony tech support for over 45 min. and gave up.
Roy · July 29, 2001 - 15:52 EST #14
I bought a Sony DPP-SV55 printer but the manual was not in the bocx (from B&H NYC!) - having a heck of a time getting the manual, and B&H are not too friendly. Where could I get the manual? Roy
Edward A. Oates · July 29, 2001 - 23:35 EST #15
As far as I can tell, the memory stick is not readable using the printer USB connection. It seems that the printer is set up to fill its picture buffer from either the memory stick or from the USB connection with the computer, not both, and they don't communicate with each other. It's a pity, since allowing the memory stick to be accessed just like a msac-us1 would be a real benefit. On Sony tech support: hahaha. What joke. When I called, the support person didn't even know what the SV55 was, didn't know that there was a Macintosh driver, etc. etc. etc. Basically, he was brainpower challenged.
George Reveliotis · July 30, 2001 - 00:53 EST #16
When I installed the printer unit to the computer, I kept getting messages that the system could not write to the specified device. What does this mean, and do you have any suggestions to remedy this. Any help would be greatly appreciated. Thank you.
Aaron · August 2, 2001 - 14:31 EST #17
I'm having huge problems connecting my SV55 to my iMac DV SE. Couldn't get it to work, so I tried to print from my HP 952 afterwards and now my computer says that it cannot detect it! Now neither printer works. I also have the MSAC-USA1 memory card reader, IT doesn't work either. Can someone help me?
Ed Blau · August 7, 2001 - 20:01 EST #18
The individual that took the time to create this site deserves a lot of credit. My thanks to you.
George Kokolakis · August 21, 2001 - 09:16 EST #19
I bought a Sony Cybershot with 2.1 megapixels, with maximum resolution of 1600x1200. At this resolution, will the photos printed with DPP-SV55 be fine or do I need a 3.1 megapixel camera? I am thinking of buying one. Thanks,
Chris · August 21, 2001 - 12:03 EST #20
Hello all. I recently purchased the DPP SV55 but I haven't used it and I was going to return it because the DPI is 403x403. I have a HP Deskjet with 2400x1200 resolution. Would it not make better prints. Let me know. Thanks!
Paul Fatula (ATPM Staff) · August 21, 2001 - 12:31 EST #21
George - I haven't tested the printer with 2.1 megapixel images, but I will & I'll post comments here in a few days. Chris - The DPI values can be deceiving ... you can't compare them directly, because the DPP-SV55 is a dye sub printer, and your HP is an inkjet. Of course I don't know how your Deskjet's output looks (I have an 870cxi, which is nowhere near the quality of the DPP-SV55), but the DPP-SV55 output is indistinguishable from a print of a film photograph. Also, inkjet output tends to fade/discolour over relatively short stretches of time. What your Deskjet can do, however, is print larger prints; the DPP-SV55 maxes out at 4x6.
Paul Fatula (ATPM Staff) · August 22, 2001 - 10:53 EST #22
Printing from 2.1 mpixel works and looks just fine. The only thing you might want to keep in mind is that the prints have a size of 3:2, which means it'll crop a bit of the original file in order to print it at that size. If your camera has a 2.1 mpixel (3:2) setting, I'd suggest you use that. Otherwise, when photographing something you think you'll want to print, plan to leave some extra space at the top and bottom so people's heads won't be cut off in the print.
Richard Berry · August 31, 2001 - 19:07 EST #23
The DPP-SV55 definitely doesn't work with the new Quicksilver G4 PoweMacs and OS9.2. With just the Apple extensions enabled and the Sony extensions, booting would never complete and always hang my system. I really wanted this printer because it's the only one out that has 400 dpi. Oh well, back it goes to Abe's of Maine. Rich
Bruno · September 3, 2001 - 17:18 EST #24
For Printers HP series 900, use driver 4.2 (multi-language):
Henk · September 3, 2001 - 17:34 EST #25
How much will one print cost (paper and dye)?
Paul Fatula (ATPM Staff) · September 4, 2001 - 10:39 EST #26
As stated above, a print pack good for 25 pictures (paper and ribbon are sold together) costs $19.95. Do the math, print cost is sbout 80 cents.
Timothy · September 4, 2001 - 12:03 EST #27
Is the printout of the DPP-SV55 and the DPP-SV77 the same quality?
Paul Fatula (ATPM Staff) · September 4, 2001 - 14:56 EST #28
DRIVERS for 9.1 exist, sorta, as reported by a MacFixIt reader... sorta because apparently only in Japanese, as of now. They are downloadable from Sony Japan's website. (Sony's site just says DPP-SV77, but the MacFixIt reader reports these drivers solved his problems printing with the SV55. NB dialog boxes etc. are in Japanese. If I hear about an English-language version I'll let y'all know... I haven't had a chance to test these myself yet, so if you have, do post comments..
Richard Berry · September 5, 2001 - 18:15 EST #29
Well, it doesn't crash my Quicksilver with OS 9.2, but I just sent the printer back yesterday! That's some bad timing. I guess I'll have to try again. Rich
Glenn · September 10, 2001 - 09:48 EST #30
Does anyone know where to buy the print media for this printer other than through Sony? Thanks.
Doug · September 10, 2001 - 15:24 EST #31
I lost my software for this printer. Does anyone know where I can find a copy or download it from somewhere?
Jack G · September 10, 2001 - 17:19 EST #32
I can't seem to get my Sony floppy disk adaptor for memory stick (MSAC-FD2M) to work on my Mac G3 system 8.1. Everything freezes! Has anyone else seen this problem? Is it the driver?
Richard Berry · September 12, 2001 - 11:53 EST #33
A great place to buy the print media is from B & H photo. They are in New York so I don't know what delays they may experience now after the cowardly terrorist acts. Rich
Richard Berry · September 14, 2001 - 16:17 EST #34
I can now report that the new Japanese drivers do work with OS 9.21. Also, the border problem is now fixed. Prints with Photoshop are pixel to pixel with no whitespace. Now, if Sony can just put out English drivers, and some for OS X! Rich
Glenn Anderson · September 14, 2001 - 19:23 EST #35
Can anyone point me to the Sony web site with the drivers for a DPP-SV55 printer
Jay · September 17, 2001 - 12:23 EST #36
I have a Sony DCR-PC100 camera and was wondering if anyone could comment on how well these items work together.
Cheryl · September 19, 2001 - 15:25 EST #37
I get an Error #20. Does anyone know what this is?
Wyatt · September 22, 2001 - 04:02 EST #38
I got some Sony print media from, or 1-888-888-2087 ext. 713. Five boxes, $14.99 each, plus shipping.
anonymous · September 24, 2001 - 09:39 EST #39
> I have a Sony DCR-PC100 camera and was wondering if anyone could comment on how well these items work together. It will work brilliantly :-)
anonymous · September 24, 2001 - 13:13 EST #40
Try Look for support and downloads. Cheers, Glenn.
Kathryn Wagner · September 28, 2001 - 10:26 EST #41
I love the printer but the default settings cause the printouts to be too red. I can go to a screen and adjust, but on an individual picture basis. Does anyone know how to set the defaults for the printer? Does anyone have this same color balance problem? Is it just me and I should have the thing repaired? For the record I am using it hooked up to the TV and the memory stick for input, which was captured on my Sony DCRTRV20 camera. Kathy
anonymous · October 7, 2001 - 14:29 EST #42
Looking for the English 9.1 DPP-SV55 update? Go to this Sony site
Jeff · October 12, 2001 - 00:02 EST #43
Hey folks. Just bought the DPP-SV55 today. Upon initial impressions, I wasn't so sure it was a great buy. I do have to admit though, it puts out a SPECTACULAR print. I am shooting w/ a DSC-P1 camera and I was looking for a better way to print out pictures then through an inkjet. An earlier post was put up, questioning whether this printer would print as well as an inkjet, considering the lesser DPI it has than, let's say, a HP printer. I thought, yeah, he's right! My printer can print out a picture of equal res. Don't be misled. It CAN NOT. Yes, you can get a larger picture.... but look at it this way, most pictures are produced as 4x6 or 3.5/4 and those pictures we want to make larger, we simply take them back to our local LONGS dept. store and they blow them up. Well, guess what, you can STILL do that with the pictures you create off this printer! I tell you, the only drawback, is that I get this eerie feeling that Sony is not providing any more support for this printer, or is at least phasing out of the retail stock. Forcing us to order online. Thanks to those of you that commented on where to get good stuff cheap!! Anyone looking for help/info./support on this thing, feel free to email me! Sharing tips/tricks is the only way to go. Jeff
Sam · October 12, 2001 - 10:40 EST #44
Is there anyway to adjust the color balance for the DPP-SV55? Our printer is using quite a bit of red in the photos and I want to tune that down. How can this be accomplished? Thanks.
Adam · October 15, 2001 - 08:45 EST #45
I'm very interested in purchasing an SV55, but I was wondering if my 640x480 pics on my 3.3 megapixel camera will come out good?
Timothy · October 27, 2001 - 00:37 EST #46
Currently, many Sony cameras are equipped with a PIM (print image managment) feature. Is the DPP-SV55 printer also equipped with a PIM function?
Adam G · November 2, 2001 - 13:38 EST #47
Timothy - You don't need PIM with Dye Sub printers. Adam - You can try your 640x480 pics, but don't hold your breath. While 680x480 looks fine on your screen it will not print out great on ANY printer. This resolution is simply to low. You have a 3.3 megapixel camera and I would sugest that you ALWAYS shot at the highest resolution (in .jpg format). Yes, you will get a lot fewer pics per card, but at least you can print out, and even enlarge a little, any pictures you do take. Sam - You can adjust the color two ways:
  1. Download your pictures to a computer and use your favorite editing software.
  2. Attach the DPP-SV55 to a TV set and edit all your pictures before you print them.
Any other questions on Digital Photography and printing? Try the DP Review site.
David · November 3, 2001 - 00:44 EST #48
I have a Japanese version of the DPP-SV55. It gets to the first of four stages of printing then turns itself off. I have changed the ink cartridge & paper, but no good. I was using it for standalone printing from a memory stick. The paper had only a narrow yellow ribbon across it. Is there a reset button on the printer? Any ideas? Thanks.
Timothy · November 4, 2001 - 20:45 EST #49
Adam G: Why don't dye sub printers need PIM?
Jesse · November 7, 2001 - 11:37 EST #50
Hey folks! I just got a DPP-SV55 (well, I don't get to open it until Christmas). I have to tell you that Computers4SURE is a great source for the printer and paper packs. The printer was $299 and paper packs were $13.99 (4x6) and $9.99 (3.5/4). They actually have the stuff in stock and it took only two days to arrive at my door (well, my fiancee's door). I look forward to using the printer, and will try to get back on here to post my thoughts. BTW: I have used a few dye sub printers in the past, mostly Olympus. The DPI is not nearly as important as looking at the results for yourself. Keep in mind that inkjet is rated at total DPI. This means if you have 4 colors (cyan, magenta, yellow, black) then your realistic DPI is 1/4 of the stated numbers. Also, inkjet cannot mix colors, but only place dots near other dots. Dye sub actually lays color on top of color for continuous tone. Most of the photo quality dye subs I have used were around 300 DPI.
Johan · November 12, 2001 - 05:03 EST #51
I was wondering if the DPP-SV55 or DPP-SV77 can print directly from a card that has been taken with cameras other than Sony. Specifically, I have a Minolta that uses CompactFlash (I). Assuming that you have a PCMCIA adapter, would it be possible to print out pictures taken with this camera without going through a computer (e.g. when you are on a vacation). Best Regards Johan
Paul Fatula (ATPM Staff) · November 12, 2001 - 10:49 EST #52
Johan - I haven't tried it, but the DPP-SV55 has a PC card slot, so long as you have a PC Card adapter for your CF card, you should be able to put the card in the adapter, the adapter in the printer, and print that way. I should note that given the physical size of the printer, it's not something you'd likely take along with you on vacation.
John Ciregna · November 13, 2001 - 16:27 EST #53
Just to those who cannot kickstart the printer on a Mac, you HAVE to go to the Chooser and CHOOSE. Then all is well. I have a Sony DSC75. Brilliant reproduction. PS, we have to pay $35.00 in Australia for the paper, so be happy at $19.00. Take care, all. John Ciregna
anonymous · November 19, 2001 - 23:48 EST #54
Every time I print a picture, I'm getting the message "Wrong print paper. Set the print paper for the Post Card Size and then print again." I checked the cartridge (which has label Postcard Size SVM-10L) and the paper tray (which has HP 4x6 Glossy Photo paper). Everything seems OK. Does anyone have an idea to fix my problem? Thanks!
Sukarno · November 21, 2001 - 21:17 EST #55
Hello! I just got my printer and made a few prints. I wasn't really impressed with the pictures. They turned out blurry. It looks sharp and fine in my computer and TV. I took my picture with a Sony 2.1 megapixel camera and my resolution is 640 x 480 jpg format. Is it because of the resolution that my pictures are taken in that made the photos blurry? Please give me some advice! Thanks! =) Suk
Lee Bennett (ATPM Staff) · November 22, 2001 - 00:18 EST #56
Sukarno - I can just about guarantee you that shooting 640x480 images is causing the blurriness. The reason the pictures look good on your monitor is because monitors aren't as high of resolution as printers. 640x480 isn't even one third of one megapixel. I'm aware that many people like to shoot digital photos at lower resolution so they can get a lot more photos on the storage media. If you're positive that you'll ONLY be using the images on a computer or web site, that may be fine. If there's ANY chance, however, that you'd be printing a photo, you should always shoot at the maximum resolution. You see, you can always scale down a big image for the web, but you cannot scale up a small image for sharp printing.
anonymous · November 22, 2001 - 08:00 EST #57
Sukarno - Try taking the photos at a higher resolution. What you see on the computer or TV isn't always what you get in print, especially if you are trying for a full 4x6 print.
Al Schulter · November 26, 2001 - 15:31 EST #58
My problem with the printer is the cartridge. It jammed and tore the ribbon while printing which, in turn, made part of the ribbon wrap itself around two small rollers inside the cartridge area which are inaccessible. Sony Service wants $185+ up front just to look at it. So, beware of expensive repair problems. Al
anonymous · November 26, 2001 - 16:53 EST #59
Use the USB port, then install the appropriate drivers, and off you go!
anonymous · November 28, 2001 - 01:04 EST #60
Can someone help me with my picture quality problem? I have a Sony DSC-S85 (4.1M) camera and have been printing on DPP-SV77 (SV-55 with LCD) and Epson Color 860 printers for comparison. Picture resolution is set to 2272x1514. My problem is that the print quality from Epson printer on Epson's ink jet paper is much much better than the one from the Sony printer. I just cannot get the natural looking skin tone from SV77. The colors come out way too saturated. I printed about 20 identical pictures with varying brightness, sharpness, tint, and color depth settings, but am not satisfied with any one of them! I also tried turning on/off the Auto Fine Print feature, too. I'm not a pro and everyone that's seen the prints from SV77 and Epson tells me that Epson's prints are much better. If I showed them to everyone that's posted here, I'm sure you'll all agree. I hope I'm doing something wrong. I'm now on my 2nd pack of print papers (SVM-25LW), so it's probably not the papers. I paid a lot of money for this printer and want to be happy with it just like everyone here. Please help!
Rick L. · November 28, 2001 - 22:20 EST #61
Does the SV-77 print any better quality pictures than the SV-55? I am looking at buying one, but I am having a hard time deciding between a good ink jet and the Sony. This would be a dedicated photo printer since I already have a laser jet for other tasks. Any suggestions? I have seen the printouts from both and am impressed with the Sony, but am worried about the paper price. It seems like Sony might be getting rid of this, or is it just "coming of age" and not too popular yet? Well, any help or suggestions would be appreciated, but my main question is the comparison of the SV-55 and 77.
Bob · November 29, 2001 - 01:38 EST #62
I'm thinking about buying this printer and have a specific question about it. If anyone that has the printer knows the answer, please let me know! What I'd like to know is this: when you print nine images on the sticker paper do all nine have to be the same image, or can you select nine different ones? I know that it can make an "index" print with different images on the same page, but I'm wondering if this also works for the sticker paper. Also, when making one of these index prints, does it take longer to print? Or is it the same 90 seconds as the normal prints? Thanks! Bob
anonymous · November 29, 2001 - 16:38 EST #63
The SV-77 is just pretty much an updated version of the SV-55. The print quality is the same. There are more 'bells and whistles' with the SV-77.
Erik · December 3, 2001 - 14:38 EST #64
I was reading that people are having trouble printing on a new G4 running OS X. Is there a good fix for that yet (something for a not-too-computer-savvy person to do)? I'm not too good at reading Japanese ;) Also, I have an older iMac. Are there any known problems with running this printer on that computer? Thanks for the info. Erik
Ziggy · December 3, 2001 - 17:27 EST #65
Does a DCM-M1 MD DiskCam connect to the SV-55 photo printer? Although it does not have a built in Memory Stick function, is there a way or alternative that allows this MD camera to link to the printer? Thanks, Ziggy
Rick L. · December 3, 2001 - 17:37 EST #66
PAPER, PAPER, PAPER!!!!!! I was able to get several BRAND NEW, sealed paper packs for the SV55 and 77. The paper is referenced as Sony #SVM-25LS. I bought several packs, so if anyone is interested in buying some, e-mail me and we can make arrangements. I'm not sure if I will be able to get more, so just let me know if you want some.
George Reveliotis · December 4, 2001 - 02:35 EST #67
If you erase all contents of a CD-RW disc and reformat it, will the new set of photos be the same quality as the first?
Lee Bennett (ATPM Staff) · December 4, 2001 - 18:53 EST #68
George - Erasing a CD-RW disc makes just as if it were brand new. So, yes, whatever you write to it after erasing it will save just as well as the first time. Common understanding (though I have not yet seen this first-hand) is that CD-RW discs are only good for so many rewrites. How many, I don't know, but it's not like you'll have to replace the discs every year or anything--well, unless you erase and reburn them several times every day!
Myron Hawryluk · December 9, 2001 - 00:39 EST #69
I have a Sony Mavica MVC-CD300 digital camera that uses mini CD discs instead of memory sticks. I store all my digital pictures on my hard drive. Will the DPP-SV55 print digital pictures from my computer's hard drive using a USB cable?
anonymous · December 12, 2001 - 09:36 EST #70
Yes :-)
Justin · December 12, 2001 - 23:20 EST #71
I can't ever get pictures from my DPP-SV55 to fill the entire print area on the small size (3.5/4) paper. Using the default and custom settings on various photo-editors, printing a photo on the small size paper leaves approximately .8 inches of white space at the bottom and about .5 inches on the right side. I don't have any problems whatsoever with printing on the larger 4x6 paper. Any ideas on what is happening and how to address this? Thanks.
Frank Klukosky · December 18, 2001 - 13:56 EST #72
I saw the DPP-SV55 for the first time in Sears last night and couldn't believe the possibilities of owning one. I've gotten my digital pictures printed out at Ritz Camera Centers that offer "DigiPrints"--4x6 dye sub photos for $.69 each that look incredible. For $.10 more per print, it would be more convenient for me to print them out myself. Anyway, I was wondering if anyone has compared the printout from the SV55 to that of a camera store digital print.
Johnny · December 24, 2001 - 21:01 EST #73
Justin: The only thing I can suggest is to make sure that you have the borderless print option turned on in the printers format/setting tab. The only way I have seen to get at this is by hooking it up to a TV. Hope this helps. Now to my question. I want to print 4x6 photos directly from the PCMCIA card WITH white borders. (I like the old-school look.) How do I do this WITHOUT hooking the printer up to a TV?
Bill · December 25, 2001 - 19:02 EST #74
I am having a problem trying to choose pictures from my memorystick. I cannot get the recorded images as thumbnails on my monitor, only through Photoshop do they appear. When I try to print, the photo that comes out is not the one that I selected. Can anyone help me? Thanks.
Justin Homes · December 26, 2001 - 17:24 EST #75
Thanks for your advice; I wish I could reciprocate. I don't use the PCMCIA cards at all, so I wouldn't know what to suggest. Sorry.
Patrick Leung · December 27, 2001 - 19:35 EST #76
Will the SV55 take advantage of a 5 megapixel camera like the F707? Or perhaps a better way to phrase the question would be: is the SV55 any better or worse at taking advantage of a 5 megapixel camera than inkjet printers such as the Canon S800 or the Epson 890? Also: what is the specified lifetime of a dye-sub print? Epson and Canon are claiming 25 years for their inkjet prints these days. Thanks for any help, Patrick
Janet · December 28, 2001 - 00:24 EST #77
I just bought a SV55 and I have am absolutely impressed with the photo quality. However, I am a little disappointed. Unfortunately, I do not own a digital camera that utilizes a memory stick. I have a Sony Mavica CD1000 and its storage is a mini CD-R. I planned on using the printer solely through USB. Although I was aware of the features of the SV55; particularly, its ability to print directly from a memory stick or PC card, I did not know that I would not be able to use the quick buttons on the printer if I hooked it up to the PC via USB, nor did I know that software for editing and creating prints did not come with the package for non-memory stick users. Is this right or am I overlooking something? Although I am very impressed with the photo quality, I feel bad that I would not be using the printer to its full potential. I would basically never use the buttons on the printer. I hope I'm wrong. If I'm missing something, please let me know!
Paul Fatula (ATPM Staff) · December 28, 2001 - 15:05 EST #78
Patrick: I expect the SV55 would work just fine with images from a 5MP camera, but if by "take advantage" you mean, will the print quality be better with a 5MP camera than a 3MP camera, my guess is that it won't be. 1) 3MP images yield film quality prints which, frankly, I'm not sure could be improved upon. 2) The print resolution is around 300dpi, so a 4x6 image is about 1200x1800. My 3MP camera is about 1500x2000, which is already slight overkill. If I had a 5MP camera, I'd take the same picture at both 5MP and 3MP settings, print each, and compare them, though, just to be sure. Regardless of how well an inkjet takes advantage of the resolution offered by a 5MP camera, it's still an inkjet, and has all the disadvantages of an inkjet: you'll see dots if you look closely, etc. As for print life, I remember Sony claiming prints from the SV55 last as long as a photo lab's prints, but I don't remember a specific number of years. Janet: Ironic that the camera whose media gives you trouble with this Sony printer is a Sony. I would certainly expect that CompactFlach, SmartMedia, etc, with a PC Card adapter, would work fine with the buttons on the printer and the functions available through the TV interface...those things don't require a memory stick; they just require that the media, whatever it is, be inserted into the printer. I suppose you might consider buying a memory stick reader for your computer and a memory stick...then you could copy pictures you want to work with off your computer onto the memory stick, put the memory stick into the printer, and go from there. That would probably come to about $100 though, so I'm not sure if it'd be worth it. Printing without connecting to the computer is a nice convenience (it's how I usually print) but there's certainly nothing wrong with going from the computer if that's what your situation dictates.
Lee Bennett (ATPM Staff) · December 28, 2001 - 15:19 EST #79
Patrick/Paul - just my two cents worth, Paul is right about the 5MP image probably not doing anything to improve the final printed sheet, but there is at least one advantage--you have more resolution with which you could enlarge and crop in on your original shot.
Ray · December 30, 2001 - 12:45 EST #80
Paper jams! My printer reports a paper jam, and says remove the paper. What to do. Does anyone experience paper jams and know what to do?
Lee Bennett (ATPM Staff) · December 30, 2001 - 12:53 EST #81
Ray - uhh, yeah. Remove the paper. Seriously, I've often found that there are all sorts of somewhat obscure panels where you access the various paths paper travels in a printer. You probably just haven't found it yet. Check your manual for all the access points.
anonymous · December 31, 2001 - 12:02 EST #82
Can anyone send me drivers for the DPP SV77 photo digital printer?
Lee Bennett (ATPM Staff) · January 1, 2002 - 12:46 EST #83
To - you should read the other comments posted on this page. Someone posted that the drivers are available at this web site. Just click on the "downloads" link on the left side, then choose your product.
Donovan Bakalyar · January 1, 2002 - 13:31 EST #84
I had exactly the problem described by Al Schulter on November 26, 2001 - 15:31 EST At first my paper jammed. I was able to get it out after removing the ribbon which seemed ok. (It had made two fine prints from the cartridge and ribbon.) The rest of the paper was fine. I put the paper and ribbon back in and it jammed after making one good print. Now my ribbon is stuck as was Al Schulter's. I'll see what the local dealer says. This is disappointing. I have not made more than 60 or so prints with the machine.
Jill · January 2, 2002 - 09:21 EST #85
I NEED HELP! I am so frustrated with this. Yes, it is easy to use, and prints beautifully. All of this, of course off of a TV or even a computer. BUT, through my computer, I am unable to print on stickers, ONLY 4X6 with or w/out borders or 3X5. And via the TV, I am able to print on stickers ONLY with a silly border. I find this strange because the sticker box itself has a picture of dog stickers on it. Also, I have tried on several occasions to e-mail Sony, but to no avail, as their support site has an unexplained error and I cannot locate a valid e-mail address. PLEASE HELP ME before I do something stupid, like run it over with a TRUCK! Thanks, Jill
Brian · January 2, 2002 - 13:43 EST #86
A big thank you to Jesse (Nov 7th posting) telling us about Computers4SURE for printer paper. They have the lowest price on the paper packs that I've been able to find and, even with shipping, it gets the cost down to about 65 cents a print. I'm having the same problem as Kathryn Wagner (Sept 28 posting) - too much red when I'm printing out the pictures. Other than editing each picture, is there any way to change the defaults on the printer to fix this problem or do I need the printer repaired?
Kathryn Wagner · January 2, 2002 - 17:15 EST #87
I have purchased several items through eCOST and am very happy with their prices and service, in general. The SVM-25LS 4x6 25 pack of paper is currently $12.01. It took a long time for the paper to show up, but I ordered a bunch of it and then bought from elsewhere until it showed up. The paper was listed as out-of-stock, and everything else I have ordered from there was listed as in-stock and showed up promptly. For the record, I am still having problems with too much red in printouts, but I noticed that it may be only in certain situations. I read something about indoor digital photography in general may have a problem with too much red in the picture, therefore showing up in the printout, but I still need to do more research. Kathy
KC Video Productions · January 3, 2002 - 15:26 EST #88
Well, after being quoted a nice $292 for the DPP-SV55 and only $12 each for the 4x6 25 printpacks, I couldn't help but place an order through PC Connection Federal. If you work for the Federal Government or are a Federal contractor, give PC Connection a call. My printer and printpacks arrived today. I hooked it up to my Power Macintosh G4 running Mac OS 9.1, installed the Japanese Drivers and have been printing out pictures all day. My pictures are from a Kodak 2.1 megapixel camera and are only 1760x1168. I converted them in Photoshop to 2466x1664 and 403dpi like the manual says, and they print out borderless with just a smidge cut off. If all of my pictures didn't have the date stamped on the bottom right corner, you would never know anything was cut off. As for the quality of the picture--WOW it looks nice. Even better than what I get back from Ritz Camera's Digiprints (which, by the way, even at their current price of 49 cents each, is still more then what it's costing me). I put the prints under a lit magnifying lens and can barely see any jaggies. I can only imagine how nice the pictures from a higher megapixel camera must look. So here is my plug: If you have at least a 2.1 megapixel camera and want instant photos, the Sony DPP-SV55 is the way to go. If you have the money, go for the SV77 with the built-in display. It never occured to me that it would be impossible to pick and choose what I want to print without a monitor/display/TV connected. Thankfully, my studio monitor at home has a 2nd video input. If I get the chance, I'll try the printer with Mac OS X and report back.
Dave Johnson · January 3, 2002 - 20:13 EST #89
Mine arrived today from Computers4SURE and I must say I am impressed with both the company and the printer. It shipped when they said it would, I got e-mails and tracking the next day. Print quality is nothing short of awesome. Someone asked in the messages above would it print anything on the memory card and the answer is yes, providing it is a valid JPG format. I haven't tried a TIFF yet but my Sony camera will save to both TIFF and JPG, so my guess is whatever a Sony camera will save is what the printer will print. It need not come from a camera. I have printed some other JPGs I moved to the stick and they came out just fine too. Dave P.S. That's a real e-mail address. *grin*
Bernard · January 5, 2002 - 22:35 EST #90
I'm planning to buy both the Canon Powershot G2 and Sony DPP-SV77 (my very first digital for both). I wonder if they are compatible. Would you recommend the Sony DSC-F707 instead? I've read so many reviews from C|NET to digital photography articles and the G2 edges out the 707. Also, I was considering the SV88 but prefer the LCD monitor which lets you make changes wherever you are without using the TV, which is great for parties. Does the DPP-SV77 also use batteries for power? I need your expert opinion. Thanks very much.
Lee Bennett (ATPM Staff) · January 6, 2002 - 00:29 EST #91
Bernard - based on what I've read, so long as you're using a camera that saves either to Sony memory sticks or, alternatively, some sort of memory card that can be adapted to a standard PCMCIA card (i.e. Compact Flash), the printer can handle it. In other words, this Sony printer doesn't throw fits if you use non-Sony cameras. Just as a clarification, I think you meant the SV55 printer as the one without the LCD, not SV88. I find absolutely no mention of an SV88 anywhere. Both the SV55 and SV77 printers must plug into an electrical outlet. However, Sony does make other printers that are battery powered. You may ultimately settle on the SV77 because of its features and quality, but at least take a look at the DPP-MP1 and the PVP-MSH printers. The first one is not quite yet available, but if you're serious about battery powered operation, this one would do the trick. The other printer probably isn't for you. It's designed to work only with Sony camcorders to give you frame printouts by attaching to the camera. You can see both on this web page.
P Mitch · January 6, 2002 - 12:25 EST #92
I am copying old black and white photos; does anyone know how they will print out on the Sony DPP-SV55?
Joe B. · January 6, 2002 - 14:50 EST #93
Has anyone else noticed that when you bring up the thumbnails or run a slideshow from a Compact Flash card, that the correct picture number order is not shown? Some are in the correct order, while some are not. It does not seem to correspond to either the file name order or the file date order.
Peter R. · January 10, 2002 - 14:53 EST #94
I purchased the F707 and DMV55. I like both but am having a tough time getting the printer calibrated. It seems like every picture is completely "blown out." I have purchased the pantone monitor/printer calibration system but still can't get a reliable (from a color/contrast perspective) print with out having to waste at least 1 picture as a test strip. Any ideas?
Peter R. · January 10, 2002 - 15:58 EST #95
Truth about 4x6 paper from Subtotal for 1 package of 25 4x6: $12.01
Ground Service Shipping: $6.95
Handling Fee: $2.95
Sales Tax: $1.28
TOTAL: $23.19 Price per sheet ~ 93 cents It's cheaper to go to Circuit City and not have to eat the handling fee.
Bob R · January 10, 2002 - 18:45 EST #96
I purchased 10 packs of 4x6 paper with ribbons recently on eBay. With shipping, it came to $144.51, or $14.45 per pack! Go to eBay and do a search on "SVM-25LS" and you'll see lots of folks selling it! Good luck! Bob
ChrisOSX · January 13, 2002 - 22:06 EST #97
I need drivers for OS 10.1. Anyone know if these exist?!
Lee Bennett (ATPM Staff) · January 14, 2002 - 07:15 EST #98
Chris - apparently, not yet. I would have to believe that Sony wouldn't wait too awfully long to release an OS X driver, though.
Jim · January 15, 2002 - 08:44 EST #99
If you're going to buy printer paper packs from the internet, go to this site. It's the cheapest and shipping charges are about the same if you by 1 or 4.
Brent Blum · January 15, 2002 - 21:43 EST #100
Paul said in the article:
"That doesn't necessarily mean you'll have to edit your image before printing, however. The printer will crop the image, a little from the top and bottom, to make your picture into a 3:2 scale image."
I can't seem to get true borderlines prints without using a graphics editor - and even then, I get distortion. Am I doing something wrong, or do I just need to face cropping each photo vs. buying a camera with a setting for 3:2? Thanks, Brent
Len · January 21, 2002 - 20:31 EST #101
Here's the best deal on paper I've seen ($10.92/pack). Enjoy!
John Gebbie · January 27, 2002 - 10:06 EST #102
I sell Sony SVM 25ls 10-packs and 5-packs on eBay, but if you're interested, you can eemail me for orders. Depending on where you live, the price ranges from $14.00 a pack to $15.00 or $16.00 a pack with shipping! No tax! Give me an eemail if interested. Check out my feedback on eBay. You can send money through PayPal or send cashiers check. Thanks. John, don't pay too much!!!
Ray Cochran · January 29, 2002 - 09:21 EST #103
To Donovan Bakalyar and others: Did you ever solve your paper jam problem. I put my printer on the shelf and have not dealt with it yet. Paper jammed after the 5th print and it has made no more prints! I would be quite interested in your outcome, or anyone's! Thanks, Ray Cochran
Brent Blum · February 2, 2002 - 20:53 EST #104
Has anyone found a digital copy of the owner's manual?
Tron Fu · February 5, 2002 - 23:53 EST #105
Since the driver that came with the printer did not work under OS 9.2. I localized as much of the Japanese version of the DPP SV55/77/88 driver into English.

I have used this version on in Mac OS 9.2.2 under OS X 10.1.2's Classic environment. So far it has been working. So I am posting my effort for fellow Mac owners to enjoy. It is available at the URL below. Please keep in mind that I just copied over much of the English localization from the older English version of the software so I don't want to be responsible for the bad grammar in some of the alert messages.

Atom · February 16, 2002 - 23:49 EST #106
Just bought the SV55 and it works fine with Mac OS 9.2.2. However, I'm using Photoshop to color correct and resize my images. The image color looks great on screen, but when I print, they are very saturated (mostly red). Have any other Mac users had this same problem? Any thoughs on a fix?

My thinking is that the Mac and the PC use different gamma settings. Since this printer is geared mostly for the PC crowd, it may default to the PC gamma standard.

BTW, I'm a graphic designer and color balance is very important to me. I never print a digital photo without color correcting it first!
John Ciregna · February 17, 2002 - 21:06 EST #107
I have had no trouble at all. I use the MGI photo program that came with my Sony S70 camera. Perfect. I do have Photoshop but found MGI much quicker to use.

Casper · February 22, 2002 - 17:38 EST #108
Hello. I think the best place to purchase the printer and paper is here.
anonymous · March 1, 2002 - 14:48 EST #109
I'm using a Mac PowerBook with OS 9.1 . When I hook up the printer, I can print from Adobe Photoshop great, but I can't seem to access the screens that are pictured on the direction sheet, so I can't pull down any menus for the creative prints. When I press the buttons on the printer, they just beep. Any suggestions?
Glenn Anderson · March 4, 2002 - 13:50 EST #110
Anyone know if there are any Mac OS X drivers for this printer?
Steve · March 4, 2002 - 14:56 EST #111
I just ordered 5 packs of paper from and their total price with shipping came to $64.69, or just 52 cents per page. That's as cheap as uploading and having Ofoto print a 4X6.
Lee Bennett (ATPM Staff) · March 4, 2002 - 23:05 EST #112
Glenn - the FAQ section of the web site where Sony has drivers available states that OS X support is "being considered." This statement was posted in early October 2001.

Perhaps if enough people call/e-mail them, they'll upgrade the status from consideration to development.
Peter · March 6, 2002 - 12:18 EST #113

I, too, have the same problem. Most images are VERY hot. I tried to use a Pantone profile but it only seemed to make it worse. I get the same problems using Photoshop or printing directly from the printer (via the memory stick). Either way, I have to waste at least 1 sheet to get the color. I don't think it's supposed to be this difficult. For imaging, I am using the Sony F707 camera. It's all Sony! I think I'm going to give their tech support a call.

Brian · March 7, 2002 - 00:12 EST #114
I, too, have a problem with pictures looking fine on the computer screen but print with too much "red". I've seen this problem posted by many other people. Does anyone have a solution?
Lee Bennett (ATPM Staff) · March 7, 2002 - 01:16 EST #115
Forgive the long post, but a little bit of background is kind of relevant.

Regarding the "too much red" problem: please, no one take this as an authoritative response, but a recent experience (and solution) of mine may have some bearing.

One of my day job responsibilities is laying out an eight-page, four-color newsletter five times a year. Historically, we've sent all our photos to a service bureau for scanning. In the past year, after we bought a Nikon Coolpix digital camera, we gradually began using more and more digital photos. As I prepared these digital photos for our newsletter, I naturally did some color adjustments on them and noted that the matchprint proofs had them looking sort of reddish. So, I just began intentionally making them look a bit bluer than I normally would when I did my color corrections. This, for the most part, solved the problem.

For the most recent issue (the first one for 2002), we've made the plunge from doing just some color photos and mostly black and white photos, to 100% color photos and no black and whites. Since there's no way we could afford to have the service bureau do color scans on all those photos, it fell to me to take a crash course in properly scanning images on a brand new flatbed scanner. Ultimately, the scans came out reasonably well, but still reddish. During the press check, we actually had the press operator tone down the magenta ink to compensate.

Yesterday, I finally had the service bureau do what I'd been intending to have them do after we got our new computer system--perform a calibration on my monitor and scanner and schedule to periodically update the calibration throughout the year. When they finished calibrating my system, my monitor certainly (at first) seemed quite dim and had a sort of muddy red tint to it. But I recalled seeing that same cast on the monitors that were used by various professional image editors I'm acquainted with, including the man who used to do our scans that always turned out amazing. Using my computer the rest of yesterday and all day today, my eyes VERY quickly acclimated to the color cast. In simplistic terms, this type of color cast compensates for the fact that photos come out too red (the better term is "too warm") on the printer or press. When you color correct the image, your eye will want to cool down the photo on your monitor, just like you want to do on the "too red/warm" prints you're getting. Hence the entire point of calibrating the monitor--making it more accurately represent what you're going to get on your dye-sub printer (or commercial press).

So what am I trying to say with all this? Again, I'm not intending this to be an authoritative answer, but I have to wonder if those of you who get reddish photos are experiencing the same problem I was. It turns out that most computers and monitors are defaulted to a color temperature of 9300 degrees. This is what nearly all of us are accustomed to. Unless my dyslexia is kicking in, 9300 degrees is daylight color temperature. It's very pleasing to the eye. Unfortunately, it doesn't accurately represent how a digital photo will reproduce on a four-color device such as a commercial press or a dye-sub printer. For that, as I learned yesterday, a color temperature of 5000 degrees was the norm. But before you rush out to configure your display settings down to 5K, you should know that there's more to it than that. Just setting down the color temperature makes your monitor look badly reddish--overkill for proper color correction. There are a lot of aspects to calibrating the monitor, which is why I had the service bureau do it instead of trying to muddle through myself.

If you don't want to pay a professional service bureau to calibrate your screen, you'll have to do some research on how to do it yourself. To do it as best as possible, you'd have to invest in one of those devices that attaches directly onto your screen by a suction cup, and reads color values so the calibration software can do its job.

Here's the Readers' Digest condensed version of all that: Calibrate your monitor to a 5000 degree color temperature environment to make your photos on the screen be closer to what you'll get on a four-color output device. You'll see the reddish cast on the monitor first--before you waste a sheet of photo paper--and be able to color correct the picture before you print it.
Lance T. · March 23, 2002 - 21:11 EST #116
I wanted to thank Steve for his input on 3-4-02. I followed his recommendation and looked up SVM-25LS printing papers on and found the price for each package was $11.42. I ordered 20 boxes. The shipment cost was $12.19. I received the package via UPS two days later. So far, this is the best price yet, and I am pleased with the fast service. I am glad that I found this address; it is very helpful and saved a lot of my time searching the web. Please continue to pour in Q & A.
Mike Galloway · March 26, 2002 - 10:30 EST #117
I would like to purchase this printer but I have a couple questions
before I do. I have a Sony Mavica FD-92 (MVC-92). What I was wondering is, has anyone used this camera and this printer, and does the printer give good prints, or will I be limited by the 1.3 MP or 1.6 MP (interpolated) setting for this camera. I just want to know before I make such a big purchase. I have been very happy with this camera for taking pictures and storing them to CDs for my digital photo albums, but my wife wants to start printing things out and putting them in albums, and inkjet printing yields poor results. Any insight would be much appreciated.
Pete · March 26, 2002 - 11:07 EST #118

I think the Sony dye-sub printers still hav an edge over the inkjet printers (which are getting very good with the right printer/ink/paper), but aren't quite as good as traditional photography. It is very very close, though.

I bought the F-707 which has about 5 MP, but I never use the full resolution of the camera (16mb per picture at full resolution). I am mostly satisfied with the DPP-SV55 that I purchased. The quality is great and it's nice to only print a picture that I think is excellent. Maybe it's the settings I'm using to take the pictures, but most images I print seem to be a little high in contrast. I have worked with color printing before and know that it is MUCH more involved than B&W printing. Anyway, if you can afford it, it's a nice compliment to the camera. Or, get it from Circuit City and if you don't like it, return it!

Lee Bennett (ATPM Staff) · March 26, 2002 - 13:50 EST #119
Pete is correct that the printer would probably make an excellent companion to any digital camera, but something he didn't touch on was that the lower resolution cameras might not yield as good of results as you might be expecting. Sure, you can print out out a 1.x megapixel photo to a dye-sub printer such as this one, but if you do a significant amount of enlarging, you are going to see some pixellation in the image. Someone else will have to spell out the details because I'm not sure if this printer's 4x6 size will adequately represent a 1.x megapixel image without it pixellating. I was going to say that you'd absolutely see the pixellation in an 8x10 shot, but this printer doesn't do that size anyway.
Paul Fatula (ATPM Staff) · March 26, 2002 - 15:26 EST #120
I seriously doubt the printer would produce satisfactory images with a 1MP camera. Maybe I'm missing something but the math seems pretty simple. ~300DPI means you want at least 1800x1200 = 2.1 Mpixels for a 4x6 print. You can get a 2 decent 2 MPixel camera now for under $400. Check out DCResource and read the FAQ for some suggestions on low-priced cameras.

It might be the case that the poor results from printing to your inkjet are because of the small resolution of your camera, not because of the inkjet. Try downloading a few 2 or 3 MPixel images (image galleries for cameras reviewed on DCResource are a good source for these) and see how they come out on your printer. The DPP-SV55 does print better images than an inkjet, but you might find inkjet prints acceptable for your purposes if you give it better images to work with.
Eric Triplett · March 30, 2002 - 13:50 EST #121
Does anyone know of an OS X driver for the DPP-SV55 printer? Has anyone solved the incompatibility problem between the Sony Mavica MVC CD300 camera and OS X?
Lee Bennett (ATPM Staff) · March 31, 2002 - 21:34 EST #122
Eric - according to an FAQ list I found, Sony is still considering whether to write an OS X driver (idiots). I mentioned this a while ago, up above in these comments. At the time, the FAQ was dated October of last year, but they apparently updated the date because it now says March 1, 2002.
Dan · April 2, 2002 - 19:20 EST #123
I just ordered this printer from eBay. Does it really produce lab-quality prints? I just can't imagine a printer actually printing good photos from your house. I have the DSC-F707 (5.24mp) so resolution is not a problem.

Also, for all of you looking for print media, eBay has it for $160 for 10 packs.
Lee Bennett (ATPM Staff) · April 2, 2002 - 21:24 EST #124
Dan - admittedly, a print from film is going to have a bit better detail than a dye-sub print, but I am sure you'd be VERY VERY hard-pressed to tell. If you don't believe me, just take a trip to a Wolf Camera shop and ask them to show you a sample print from a digital image. A similar device is used at the photo shops.
Hank Szretter · April 3, 2002 - 13:06 EST #125
I have tried unsuccessfully to find a contact at Sony that can tell me if or when there will be a driver for Mac OS X for the DPP-SV55/77 printers. Apple stated that in the 1st release of OS X, there were 'basic' drivers for some printer makers, but due to the instability of those drivers they were removed and it is now the responsibility of each equipment vendor to provide drivers. There must be a product manager for these printers who would have this info. Does anyone have any insight as to how to find this person or department?
Lee Bennett (ATPM Staff) · April 3, 2002 - 22:05 EST #126
Hank - well of course you were unsuccessful at getting Sony to tell you if/when there'll be OS X drivers. I just said in a comment a little above yours that Sony was still considering whether to write OS X drivers. This means they're not closed to the possibility, but they certainly wouldn't be able to say if/when. My suggestion--round up lots of OS X users who want to be able to use this printer, and bombard Sony with letters asking for OS X support.
Hank Szretter · April 4, 2002 - 15:56 EST #127
Lee - Since we all know Sony is a mega-corp with probably multi-dozens of addresses and perhaps tens of thousands of mail stops, where do you suggest we address these letters so they will NOT end up in a dark hole or worse?? I have been unable to locate a product manager that I suspect should be the target.
Philip · April 9, 2002 - 23:28 EST #128
Since this printer only takes Sony paper, what happens in a year or two when Sony comes out with a better photo printer and stops selling the paper for this printer?
Paul Fatula (ATPM Staff) · April 10, 2002 - 11:07 EST #129
Philip - While that's certainly a long-term concern, I'm not too worried about a year or two... The printer had been out for at least a few months when I wrote my review (a year ago). Since then, Sony has come out with a bigger better version, the DPP-SV77. It uses the same paper and print film as the DPP-SV55. Also, in the time since I wrote the review, it's become significantly easier to find media for the printer, not harder.

There are expiration dates printed on the boxes the print media comes in, usually about a year away. Exactly what, if anything, happens if you let the print film become too old before using it, I don't know, but buying yourself a ten-year supply might not be advisable in light of this.

Every printer suffers from the problem you're getting at; what happens when ink cartridges for a particular inkjet or laser printer go out of production? (Sure, it's 10 years old, but I'm having a really hard time finding cartridges for my Stylewriter II, and print ribbons for the even older ImageWriter.)
Budgieboy · April 18, 2002 - 01:51 EST #130
Any word on the SV55 jamming issues? I haven't seen too many posts that refer to this problem so I don't think it is a design flaw. I'd like to make sure the problem isn't wide spread before investing $300+ dollars, though! Any insights would be greatly appreciated.
Ron · April 22, 2002 - 14:08 EST #131
It seems that the best deal on paper is from The price is $11.04 per box and they don't gouge you for shipping either. The Sony DPP-SV77 is well worth the money - copies images as well as I can do in my own photo lab.
Alex · April 29, 2002 - 15:22 EST #132
Hi. I've seen prints from this printer and am very impressed and plan to buy one. However, I'm trying to decide whether to buy Sony's 3.3 or 4.1 megapixel digital camera (DSC-S75 or DSC-S85), and I have heard that 4x6 borderless prints are only possible with a 4+ megapixel resolution? Is this true? Can you get 4x6 borderless with 3.3? Does the quality suffer much if the printer is not printing at max (400+ dpi) resolution? Similarly, can you opt for borders on a 4x6 if you want them? Thanks.
Paul Fatula (ATPM Staff) · April 29, 2002 - 16:37 EST #133
Alex - I use the SV55 with a Sony 3.3 MPixel camera (the DSC-P1), and am quite happy with the print quality. Yes, the prints are borderless if I print from the printer; as mentioned in the review. The prints aren't borderless if I print from the Mac, due to poor quality print drivers. It has nothing to do with the size/resolution of the image being printed. I don't think there's an option to print borders, though you could always add a border to your original image with a picture editing program before printing.

Please note this review is of the older DPP-SV55, so results with the SV77, which I think is the current version of this printer, may vary.
Derek · May 1, 2002 - 16:09 EST #134
I just purchased the DPP-SV55 printer and am having trouble with some of the prints. I have tried with several applications and no matter what settings I choose (fit to page, no borders) the prints do not come out in the full 4X6 paper, there are borders on all sides and it is small. I tried connecting my Compact Flash media card with an adapter to the PC Slot and printed from the printer via the TV and it printed just fine, everything worked...but I think that is a hassle and would like to print from my computer. Does anyone know what might be wrong, or what software works well printing with this printer? Thanks much!!
Lee Bennett (ATPM Staff) · May 2, 2002 - 22:09 EST #135
Derek - as I often find myself suggesting to our readers--try to familiarize yourself with comments on a page prior to posting one of your own. Paul's comment that immediately preceeds yours implicitly states that he believes the Sony print drivers are shoddy, which would explain your undesired results from a computer. Using the printer attached to a TV obviously does not use those shoddy computer drivers and explains why you can get good results that way.
Bob · May 16, 2002 - 21:52 EST #136
I have the DPP-SV55, and am not at all happy with the output. I am, however, using the still photo function of my new Sony digital camcorder. I have read that the resolution from a camcorder is less than one megapixel, which probably explains the less than adequate pictures. I have decided to purchase a digital camera for stills and am trying to decide between the DSC-S75 (3 MP) and the DSC-S85 (4.1 MP). I am pretty picky about quality and don't want to buy the wrong camera. If the DSC-S85 is better, I'll get that. Any suggestions? Thank you.
Lee Bennett (ATPM Staff) · May 17, 2002 - 00:12 EST #137
Bob - I'm pretty sure the optics and electronics in the two cameras are virtually the same. The difference lies in the resolution. If you can afford the extra $200, certainly you can never have too much resolution.

Also, regarding your camcorder, not only does the sub-1MP resolution impact quality, but the stills will have some of the same interlacing that regular video has. They've gotten better at compensating for it, but it will never be as clear as a true digital still camera.
David Savage · May 22, 2002 - 19:12 EST #138
Hello all. I just got the SV55 and I am having some problems. The first few prints I made were blank. I tried changing the ribbon and thought that it fixed the problem, but then another blank print came out. I think the link between the blank prints was that they were JPG format. When I printed the BMT format, it worked. Has anyone had this problem?
anonymous · May 27, 2002 - 21:47 EST #139
David, I had this problem with blanks. What happend in my case is that I was printing from Photoshop and didn't adjust image size to 4" x 6" before printing.
Janet · June 3, 2002 - 00:51 EST #140
I am currently printing from my computer to the Sony printer. Because I am always disappointed about never printing "true" 4x6 prints, I want to give the Sony memory stick or PC card method a try. I own a Sony memory stick but I do not have a PC adapter for it. Does anyone have an opinion to which is better--the Sony memory stick or a PC card? I've done some price checking and it evident that I will have to spend a pretty penny for either the adapter for the memory stick or a PC card and its adapter. Any advice would be helpful. Thanks.
Todd · June 10, 2002 - 21:31 EST #141
Hi, I'm considering the DPP-SV55, but I'm not sure after reading the reviews in this site. Is Sony still supporting this product? Will print media be available in the future? Is the printer a quality device or something that will most likely break beyond repair shortly after the warranty expires? Thanks in advance. Todd.
Paul Fatula (ATPM Staff) · June 11, 2002 - 16:32 EST #142

  1. See my comment above about media availability.

  2. In more than a year of owning and using the printer, I've never had it break, need repairs, etc. Not that I've pushed it off my desk onto a concrete floor or anything, but as long as you don't mistreat it, I don't think you should expect problems.

  3. As for Sony supporting the my experience and that of many others, Sony doesn't support their products, current or otherwise. Their website is all but unusable, they don't respond to customer requests, etc. With OS X being well over a year old and the default OS on all new Macs, I don't know of an OS X driver for the printer. See also above posts for some discussion of OS X support.
    Also, I'd take the rather large volume of comments posted here asking for help as evidence that Sony isn't doing a good job supporting the printer...if they were, people would get answers from them rather than by posting comments here. Meanwhile, I'm happy to help when I can, and I'm greatful to other readers who have helped others out with problems they've posted.

KC Video · June 11, 2002 - 16:42 EST #143
Is there a simple way of adding the same text to each picture when printing directly from a card (Compact Flash in my case)? In other words, creating a field of text and copying it to the other pictures on the card.

Derek Simmel · June 11, 2002 - 19:34 EST #144
Thanks to everyone for your insightful comments - I've been debating whether or not to invest in a Sony digital printer, and reading through the review and responses has been most helpful.

For those of you still hoping to find current/recent drivers for the SVxx series, my 2+hours of spelunking into any remotely-English-speaking Sony site turned up one that actually had a useful FAQ and download area: (Asia Pacific)

- Derek
Peter Zacarelli · June 15, 2002 - 00:08 EST #145
First of all I wish to thank you for having this site. It has been most helpful to me and I am sure to others.

I purchased the now-discontinued SV55 for $349.99 at Sears with a $50.00 from Sony rebate, instead of the SV77 (they will only be selling the SV77 now) which cost well over $150.00 more. The reason for this was that I was unsure whether this printer was of any value. I have been disappointed in the past with others. After using it for over 3 weeks and using 30 packs of prints (the paper is available everywhere), I have to say that I am so pleased with the results that now I want the SV77 (I believe the only difference is the built-in LCD screen). I connect the SV55 to both to my Mac G4 Quick Sliver (933mhz) using Classic 9.2.2 under OS 10.1.5 (Mac users MUST download new drivers - see the end of this message) and to my Sony VAIO Pentium III (600mhz) with XP and I will say that this is one time that I rather do multi-media on the PC than on the Mac. I wish they would come out with a Mac OS X driver.

I have been printing very old b/w photos (circa 1940s) that I scan in at 1600 dpi. The results are stunning. They look much better then the originals themselves. I also print from scanned 35mm color slides (circa 50s/60s). Again, very impressive--the same with printing from scanned color photos, b/w and color 35mm negatives, APS prints and even from Kodak Photo and PictureCDs, and, of course, from from my Canon digital--all looking as good as any I have previously had professional photo labs do. Most of the time, I use thh SV55 in the computer mode and almost all of the time I do NOT touch the photos in any application. I'm sure if I spent some time in Photoshop or such, I could even improve upon the results.

Now I'm getting hooked on using the printer stand-alone with the memory cards (Sony Stick or MM cards) printing calenders etc. which is the reason that I want to upgrade to the SV77.

As far as some people having problems (installing, jams, etc.), the only original problem I had was doing the install on my Mac. It froze my machine and I could not figure the problem out until I did a web search and found this wonderful site and found out about the new drivers for OS 9. I have NOT had one other single problem since.

I would like to say that not only this printer but any product on the market will have problems if we are not educated on the product properly and don't have the necessary support which Sony totally FAILS on for this product (the instructions for the SV55 are the worst I have ever seen) and Sony fails on this for most - not all - of their products they sell. But, in general, I do like their products and keep on buying them. As with any mechanical device--and this IS very much a mechanical device--if the paper or cartridge is mishandled or not properly installed, problems will develop (as they say - everything is made out of plastic nowadays, that's why we can afford them). Instructions and hints from sites like this one should be followed. Treat not only this printer but all hardware with respect. Keep them dust and dirt free and this includes the papers, inks, memory cards, etc. Don't force anything that doesn't move with ease. Make sure you are doing it the proper way.

Some final words:

Mac OS 9.2 users - you MUST FIRST download the new drivers at the site below else you will FREEZE UP your machine trying to install the drivers that came with the SV55.

PC users - there are new drivers (XP included) at the same site below.

Download updated drivers from the Sony Europe Support Center.
Lee Bennett (ATPM Staff) · June 15, 2002 - 00:55 EST #146
Peter - thanks for your detailed comments.

Just an certainly might do some tests to be certain, but I feel quite confident in saying that your 1600dpi scans are overkill, unless you're doing enormous amounts of enlarging. Sure, scanning slides at 1600dpi and enlarging them to the printer's standard photo print size effectively lowers the dpi, but I think you were talking about old black and white prints that you were scanning at 1600dpi. Those file sizes must be huge!

If you're adventureous (and I suspect you are), try scanning a photo at just 300dpi and print it at 100% size. I'd just about bet you'll be just as happy with the results. And, your computer won't have to spend as long spooling the print job and you won't be filling up your hard drive with saved photos as quickly.
Alan · June 18, 2002 - 11:54 EST #147
I bought my son a Nikon CoolPix 2500. Will the Sony DPP-SV55 print pictures for him, or do I have to purchase accessories? Thanks in advance.

I tried to reach Sony to ask, but it is impossible. An omen, perhaps?
Lee Bennett (ATPM Staff) · June 22, 2002 - 21:45 EST #148
Alan - this printer will do your son just fine. If he is transferring the photos to a computer and printing from the computer with some sort of imaging software (probably whatever comes with the printer), then you'll need no other accessories. If, however, he wants to be able to print pictures without a computer--hooking the printer up to a TV to see the controls and getting the image data directly off the card, you'll just need to purchase a CompactFlash->PC Card adapter. They're cheap. I bought one from a local camera shop for $16, and I'm sure now they can be purchased even cheaper.
Rich Hawkins · July 2, 2002 - 00:31 EST #149
I recently purchased the DPP-SV55. I was able to get supplies at a reasonable rate. I have it connected to my computer and it works perfectly. I am using a Nikon Coolpix 2.1 megapixel camera and the results are stunning.

I do have a small problem. The first page of each media pack I have used prints a yellow stripe down the right hand side of the photo. Then it promptly misfeeds the second page. Everything is fine from then on. All of the other pictures print perfectly, even the misfed page that I put back through. This has happened on 4 packs straight. Any ideas?

(I am using the SVM-25LS pack from TechDepot. Date of production 2002.3)

By the way, as a computer systems professional, I am appalled at the poor (missing) customer support from Sony.
Richard Berry · July 3, 2002 - 13:07 EST #150
I bought a compact flash PC card adapter today to see if prints from the memory card look any different than prints from OS 9.2. THEY DO! The red printing problem is gone and the images look sharper. It looks like Sony has cheated Mac users out of decent prints. I don't plan on printing anything from OS 9.2 any more.

My camera comes with a utility that lets me download pictures to my camera, so I can still crop/edit my pictures before printing them directly from the PC card.

Lee Bennett (ATPM Staff) · July 3, 2002 - 14:12 EST #151
I believe earlier comments have already alluded to this fact. Quite simply, it seems that the Mac printer driver for this device is shoddy. Rich, it's not completely accurate to imply that OS 9.x is to blame for the red prints. The printer driver running on OS 9.x is the problem. And of course, as you discovered, removing the Mac printer driver from the equation solves the problem.
Richard Berry · July 4, 2002 - 11:58 EST #152

I checked all previous messages and can't find any (besides mine) that mention the red push problem is fixed/reduced by printing directly from a PC card adapter/memory stick. I also had other USB printing problems (like aborted printouts that wasted ribbon and paper) which are no longer present with the PC card method.

I certainly don't blame OS 9.2 for the problem, I blame Sony. Sony simply doesn't support its computer products. I wish someone else would come out with a 400 dpi dye sub printer. So far, Sony is the only one.

The only reason I had to boot back into 9.2 was to print on the Sony. Now I can stay in OS X.
Jim · July 7, 2002 - 02:09 EST #153
I'm getting the following error when I print on the DPP-SV55 "Wrong print paper. Set the print paper for the Post Card Size and then print again." I saw that someone else had the same problem (listed above) but didn't come across a solution. Prior to this it worked beautifully. I'm very satisfied with the prints.
Mike · July 10, 2002 - 09:07 EST #154
I have a DPP-SV77 printer. I think it is the best photo printer out there. One thing--is there a way to copy a picture from my computer over to the printer to use the creative print function?
TheBalance · July 11, 2002 - 04:11 EST #155
I have searched high and low for a solution to the problem with my floppy/memory stick adaptor. Can someone PLEASE help me? I have a Mac and the MSAC-FD2M Memory Stick/Floppy Disk Adapter, using the FD-95. It won't work in my Mac running OS 9. HELP!?
Peter · July 12, 2002 - 11:46 EST #156
Mike, the printer itself does not have any memory so you will have to use either a memory stick or PC card with adapter. If you don't have either, then buy one. I bought the memory stick, as it was cheaper then buying a PC card and an adapter to use with the printer. Put the memory stick or PC card with adapter into the printer and switch the printer into PC MODE. Your computer will automatically recognize the memory stick or PC card as another drive. Copy your picture from whatever folder on your computer to this mounted memory stick or drive, then switch the printer mode to either Memory Stick Mode or PC Card mode. From then on you will use the functions of the PRINTER and NOT your computer. I know this is sort of a round about way but I can't think of any other way and it does work because it is what I do most of the time.

Wizbee · July 16, 2002 - 04:01 EST #157
Jim, I faced a similar error message: Wrong print paper. Set the print paper for the Post Card Size. I bought a used DPP-SV55 and it was shipped with HP photo paper. If you read the review by Paul Fatula, it says, "As you’d expect, the printer uses proprietary Sony media; you can’t just stick any old piece of paper into this thing.

I guess its obvious. Use Sony paper.

I own HP Photosmart and, after an initial overview of the DPP-SV55, I still give credits to the HP 100 for the following:

  1. Compact: put it in your back pack and go on a bike trail!!
  2. Ease: It's just eazee, eazee, eazeeee to use, with...
  3. Border / borderless prints: by stripping off the tab! Intelligent printer. That's artificial intelligence. Common sense at work!
  4. Costs less!
  5. Paper and ink available at any corner store!

I still have high marks for the Sony DPP, just have to wait and see, when I buy a new paper/ribbon pack. So, hats off anyway.

P.S. I click on Sony DSC S-70 3.3 Megapixel.
Digidude · July 16, 2002 - 16:33 EST #158
I picked up this printer for $230 after rebate (on clearance) at Best Buy today. Heck of a deal. Makes me wonder if Best Buy is going to just stop selling them or if Sony discontinued it.

I bought this printer because I gave the same 2MP image to my boss (who owns a DPP-SV55) and another guy at work (who owns an HP Photosmart 100). The Sony was better in most respects (the HP showed just a hint of banding) except in the dark areas of the picture. With the default color saturation setting that my boss used, the detail in the dark areas of the picture didn't print. It was just black there, where the HP picked up MUCH more detail.
Mike · July 22, 2002 - 15:14 EST #159
I have an HP Deskjet 970 Cxi, and the Sony SV55. The pictures are very close in terms of how they look for the average user. If you are just glancing at the pictures from, lets say, normal arm length, you can't tell any difference. This is because there isn't much room to improve on either of these printers in terms of quality of print. If you look close enough however, the SV55 has much nicer gradients and no visible dots (which is typical with inkjets). At some points in my pictures, the HP printer seemed sharper in its prints, but the SV55 looks much more natural. I believe the SV55 prints to be identical, if not better, in quality to lab prints.

One thing to keep in mind, I tried the printer with several digital cameras at Best Buy. The print quality on this printer is SO good that the digital camera you use has BIG impact on photo quality. I tried a 1MP, 2MP, and 3MP Sony and a 2MP Kodak camera. All were set to best picture quality/resolution. I have to say the prints were actually all disappointing off of the Sony cameras. There was a lot of picture noise. However the print from the Kodak camera was amazing. Remember that for 4"X6" prints, you only need 2MP. So, the Kodak 2MP and Sony 2 and 3 MPs I considered identical in resolution for purposes of the 4x6 print. From the prints, it was apparent that the Kodak camera had superior image processing/capturing capablilies. So, if you are seeing not so great prints, consider the possibility that the printer is bringing out the shortcomings of your camera.
Donner · July 23, 2002 - 14:20 EST #160
I like this printer for my graphics work. However, for photos of people, it seems to be too pink on lips and flesh tones. I tried to trag out the magenta in Photoshop, but to no avail. Images that don't have people as the subject come out great. I print great 4"x6" B/W portraits.
Lee Bennett (ATPM Staff) · July 23, 2002 - 23:31 EST #161
Since the comment was made quite some time ago and, consequently, is pretty high up in this collection of comments, I'll repeat for the benefit of anyone who needs the info.

Drivers for the Sony digital printers, including the SV55, are available for download.
Kerry Erendson · July 25, 2002 - 15:15 EST #162
I have always had my eye on this printer. I have an Olympus with 300 dpi, and the samples I have seen from this printer are way better.

I see it is on clearance at Best Buy for $229. Do we know if the whole family is being discontinued or just the least expensive model? Is there going to be a new least expensive model? If it is the whole family, I would be worried about paper.
Peter R. Zacarelli, Jr. · July 25, 2002 - 20:08 EST #163
The SV55 has been discontinued by Sony. They will continue to sell the SV77 (has a built-in flat panel touch-screen) and I imagine, with the success of these printers, they will come out with even newer and more enhanced models that use the same paper. I say using the same paper because Sony has invested a lot of money into developing the paper cassette system in these printers, so all future printer should use the same cassette system. As far as paper available is concerned, the only problem that I have come across is that my local Circuit City stores cannot keep enough in stock. The manager says that he gets in about 60 boxes every 3 or 4 days but that customers pick them up 20 boxes at a time, so they are depleted very quickly. The bottom line is not an issue with "we don't carry the paper because no one will buy it," rather "we cannot keep enough in stock due to the popularity of the printer!!!" The same goes for the SV77 printer. They cannot keep enough in stock. When they run out, they push the HP printer.
Lee Bennett (ATPM Staff) · July 25, 2002 - 23:18 EST #164
I, too, feel pretty certain that this family of printers will remain for a while. Why else would they have just released the new DPP-SV88? This model doesn't have the LCD screen like the SV77, but it does have a drive that reads CD-R and CD-RW discs to let you print photos that have been burned to CD.
Tim Fu · August 22, 2002 - 03:40 EST #165
Hi, I just purchased an SV77 and must admit that I'm not satisfied with the photos it produces. Even with images downloaded from web sites like Steve's. Perhaps I have a defective unit I can see lots of individual dots when I look closely with my eyes with no magification. My images are produced with a Sony DSC-S75 3.2 megapixel camera. Almost always I see the dots at the edge of a person's face, right at the transition from the person's skin to some other item in the photo, like a wall or background or whatever. Or another place I see them is when a crease in a person's skin causes a shadow, so the shadow line is displayed as a line of dots.

I tried sending 7-8 photos to 2 different online digital photo printers and none of their prints showed the dots.

Am I expecting too much from the Sony printer or do I perhaps have a defective unit?

Any help would be appreciated. Thanks!

Kathy · August 22, 2002 - 09:41 EST #166

This does seem odd. What mechanism are you using to connect to the printer--direct from a media stick or connected directly to the computer? If it is from your computer, you may want to check the driver and the software that you are using to print the photo. Make sure that you are not losing resolution along the way. Also, is your camera definitely set at the 3.2 resolution?

Tim Fu · August 22, 2002 - 23:14 EST #167
Hi Kathryn,

Thanks for responding. The results are worse when I print while connected to the computer, so I always print by copying to the memory stick and then having the printer itself process the image for printing. And yes, I'm sure I'm at the 3.2 resolution. I checked that several times.

I suppose that you get really good prints.
Paul Fatula (ATPM Staff) · August 22, 2002 - 23:39 EST #168
Tim -

What you describe definitely doesn't sound like the quality I get out of my SV55. It could be that the printer is defective or that there's a problem with the media. Make sure you're using the correct Sony branded print pack for the printer. Perhaps buy a new print pack and try using that to rule out some sort of defect in the printer film/paper. After that, if you're still having trouble, you probably have a defective printer.
Tim Fu · August 23, 2002 - 14:34 EST #169
I found the problem with the print quality! It turns out that there is a print option called "Auto Fine Print" which was ON. When I turned it off, the dots went away! The picture is less sharp, but but no less than the online photo printers' rendering of my pictures. In fact, the SV77-printed pictures look very nice. The only obvious difference is in the vividness of the color. The Sony printer's colors are more vivid while both of the online photo printers' were more muted. I did notice a few tiny-tiny abberations in the Sony prints that did not show up in the online photo printers, but only after searching and comparing for a long while, the overall quality was very high.

So now I'm pleased with the printer. Thanks much for those who responded to me!

(I don't know if the SV55 has an "Auto Fine Print" option.)
Mitar · September 1, 2002 - 17:35 EST #170
I just purchased the SV55 two days ago and am happy with it. However, I would like to find out the spec of the USB port on the SV55. I am looking for two USB cables for the following connections:

  1. between the SV55 and Sony DCRPC 101 mini DV camcorder

  2. between the SV55 and a USB port on a regular computer

Clay Coulter · September 4, 2002 - 22:55 EST #171
I just got my SV55 today. I didn't want to pay the extra for the SV77. I popped my memory stick in and hooked it up to my TV. Easy, easy, easy. The pictures are excellent. No problems with tint. Now to find paper (lots of it). Thanks to those of you who have posted inexpensive places to find photo packs. I am much obliged.
Norman · September 8, 2002 - 14:17 EST #172
For all who are looking for paper, the cheapest I've found is $16.50 at Unique Photo.

Hope this helps.
Sandi S. · September 10, 2002 - 21:55 EST #173
Okay have you seen an error number 18? I think I was printing the pictures too fast in Adobe and then the printer just froze. It stayed there stuck for a long time, so I pulled it out. It never printed anything but every time I tried to print something else, in the process of printing it just sticks out a little bit from the back and then the computer pops up with a printer error, says to check the LEDs on the printer, correct errors, and print again. Error No. 18 and the paper comes out blank and the printer light with the paper blinks. There is nothing in there. Should I reinstall the progam and see if that works? What should I do?
anonymous · September 13, 2002 - 14:26 EST #174
Printer paper packs are available at
Kei · September 17, 2002 - 13:22 EST #175
I have just recently purchased a DCR PC101 and a CyberShot (from Japan) and I am planning to purchase the SV55 next. The CyberShot is only 1.3MP but is the print quality decent enough to purchase the SV55?
Mark · September 17, 2002 - 16:22 EST #176
Does anyone have any ideas where is the cheapest place to buy paper by mail order in the UK?
Bravo · September 26, 2002 - 04:16 EST #177
Mitar, you can't connect the printer directly to your camcorder. Use the memory stick--the perfect solution, really.

Kei, 1.3MP won't be worth the printer. I saw a 2.1MP printout and it looked great, but a 3.3MP or higher really nails it.
Marc Gellman · October 18, 2002 - 11:36 EST #178
Any recent news on Sony supporting Mac OS X? I, like others, have tried repeatedly to contact their customer support and have never received a response. While I think this printer produces great pictures, since I switched over to OS X and use iPhoto, I have had to stop using the Sony printer.
Donald Lewis · October 21, 2002 - 21:56 EST #179
I am tired of going through all the effort to use my SV55 and my new iMac with OS X. Does anyone have a suggestion for something that works in Mac OS X natively that makes as good a picture? Also, I will sell my SV55 and a bunch of paper.
Jim · October 30, 2002 - 17:45 EST #180
Hi. I read Bravo's comment regarding 1.3 megapixel images not being sufficient to produce a good print using the SV55. Can you maybe elaborate on this a little more? How does it compare with an inkjet print of a higher resolution? I have a CoolPix 995 which takes nice images, but I found the camera was at times just too bulky, so I purchased a Sony Cybershot U-10 which is 1.3 megapixels. I am currently waiting for my SV55 to be delivered and I am now worried that the prints will be of poor quality. Does anyone print 1200x900 images? Are they really that bad.

Lee Bennett (ATPM Staff) · October 30, 2002 - 18:44 EST #181
Jim - I once read somewhere that the massive resolution we're seeing on inkjet printers these days is kind of a farce. Yeah, technically it's right, sort of. I'm not sure the details and someone else might give a better explanation. But what I do know is that the method by which inkjet printers lay down ink (look at those dots with a magnifying glass...even on quality photo paper) is really pretty poor quality. It just does it in a way that, to the naked eye, you're sort of fooled into thinking it's a good quality picture. It's just like how you might see a great television picture, but if you look real close at the red, green, and blue dots all over it (or try doing a video capture to your computer), the image is pretty nasty. The point being, the manner in which inkjets print sort of masks the low resolution of the photo and it still looks okay. Going back to my television example...full size digital video generally translates to 720x480 pixels. That's not much more than 1/4 of a megapixel, yet you can put that image on a huge 40" or bigger television, and it still looks great.

Dye-sub printers, on the other hand, lay down the ink in a much higher quality manner...simulating an actual printed photo. Defects (including low resolution photos) are much more visible on them. I said earlier that a great TV picture looks pretty nasty when you video capture it and look at it on your computer screen, because the computer screen is so much higher quality than a television. It's sort of the same when you take a low resolution picture and print it on a dye-sub printer as opposed to an inkjet.
Aaron · November 5, 2002 - 01:50 EST #182
You can buy Sony 4x6 paper at for $10.79.
KCVideoPro · November 5, 2002 - 23:34 EST #183
While browsing through the electronic section of my local Wal-Mart, I was astonished to see 8 packs of the Sony 4x6 paper for only $10 each--and that was their regular price. That's cheaper than mail order.
Jim · November 6, 2002 - 16:40 EST #184
Hi. I just received my SV55 and it doesn't work. I put the memory stick in and selected the image (and the number of prints) I wanted to print. The printer then feeds a sheet of paper and just as it is about to start printing, the whole unit switches off. On other occasions, it begins to print the yellow and again switches off. Has anyone had this experience. Any help or suggestions would be most appreciated. Thanks.

Lee Bennett (ATPM Staff) · November 6, 2002 - 22:16 EST #185
Jim - sounds like your printer is DOA. My suggestion is to take it back to where you bought it and ask for a replacement.
Michael · November 9, 2002 - 19:33 EST #186
I have the SV55 and am having a problem trying to locate where to turn off the Auto Fine Print function. I would appreciate any help. Thanks.
Larry Soucheck · November 16, 2002 - 20:26 EST #187
I have a problem with my SV55. This has been a great printer for nearly a year. It does have some problems. It seems to leave a streak or two after it sits for a time without use. After a couple of prints, it works fine again. But, now it is leaving me with a solid white--started out yellow--horizontal line through every print. I can't seem to get rid of it. I have changed printer packs and it didn't help. Does it need service or is there a fix I can do?

Manny · November 19, 2002 - 22:07 EST #188
I am new to the SV55 and have a couple of questions.

1) My camera is the Fuji A303 and, of course, it doesn't match the printer as a Sony camera would and I have to resize to 2466 X 1664 pixels @ 403 dpi in Photoshop so that I will get 4X6 borderless prints. I was thinking about buying an adapter for my XD memory pack, i.e. the PC Card adapter so that I can print directly from the printer. My question is, how would I get full 4X6 borderless prints? is there a resize feature for my mis-matched Fuji pictures via the printer?

2) I printed a scenery shot and found that the clouds were all white and had no shading to show definition. The picture on the computer did show nice clouds with shading. My son printed the same picture on his HP 100 4X6 printer using his HP PhotoSmart software and the clouds looked great with shading, just like the picture on his computer. No enhancements were done to the picture before printing in either case.

Any ideas on either of these questions? Thanks.
Paul Fatula (ATPM Staff) · November 20, 2002 - 01:42 EST #189

1) The printer will resize the pictures automatically to fit the 4x6 borderless format. What it does is crop the shot to make it fit the 2:3 ratio. Of course this can result in cutting off the top of someone's head, etc., depending on how you took the shot, so if there's something important at the extreme top or bottom of the picture, you'll likely want to crop manually.

2) I experienced that problem only once where I got some plain white with no definition. I never played around with finding a solution, so I don't have any suggestions. But anyway, it's not a defect with your particular printer or print pack. If you do find a solution, please post it here for the benefit of other readers.
Manny · November 23, 2002 - 15:39 EST #190
I have a question about using a PC Card Adapter on the DPP-SV55. My memory card from the Fuji A303 is the new XD format. The Sony manual says, PC card--PCMCIA ATA compatible Type II flash memory cards with a power spec of 5V or 3.3/5V. The PC Card adapter from Fuji is a 3.3V adapter only and, in the notes column from the SV55 manual, it states, "You cannot use the PC cards with the power specification of 3 voltes only." Confusing. Does the 3.3/5V mean dual supply or does it mean either 3.3 or 5V? If so, does the 3 volt statement mean 3.0V and not 3.3V? I asked both Sony and Fuji about this and they are not really sure. Has anyone used the Fuji 3.3V PC Card Adapter with the XD memory on this printer? Thank you.

Richard · November 26, 2002 - 20:15 EST #191
Thanks for the great site! I bought an SV-55 printer from eBay for $76, with the seller advertising the photos from the printer print with a third of the photo whited out. I took a chance that I could get it to work and I was in luck. My point is, if you are having problems with full photo quality, there is an adjustment you can make inside the SV-55 by just loosening the two screws on the bottom of the printer and taking off the casing. You will notice, on the same side of the printer where the print media is inserted, a 'press like' arm that is used much like a printing press. On that arm are two set screws, one on each side of the arm. By loosening these screws a quarter turn and adjusting the 'press arm' upward, I was able to get the photos to print 100% color (no more white). By the way, Sony wanted $186 to just take a look at it. I have a Sony DSS-S85 camera and the prints that are now being generated from the SV-55 make me pretty darn proud of myself. If anyone has a problem similar to the one I described, you can e-mail me and I will be more than happy to try and assist.
Manny · November 26, 2002 - 21:15 EST #192
I finally talked to a Sony rep. who was knowledgeable about my PC Card adapter question, "could I use my 3.3 XD memory card via the PC Card adapter slot on the SV55." He said NO, the only way a 3.3V card could be used is if it were a dual voltage type, i.e. 3.3/5V. He said the PC Card adapter slot is fed 5V by the printer and a 3.3V-only power spec memory card is a no no.
Mariano · November 27, 2002 - 15:44 EST #193
I have a Sony SV-55 and a 1.3 megapixel Sony camera. The prints look pretty good. I just recently bought a scanner that is 48-bit and scans up to an optical resolution of 4800x2400. What should I set the scanner at to get optimal results when printing.
Manny · November 28, 2002 - 12:05 EST #194
Paul, I think I have found the answer to my problem with the clouds being all white without any definition as shown by the monitor representation of the picture. I use Photoshop. First, you make any adjustment to the picture you might want. Then, when you're finished, go to the toolbar at the top of the window and select Image then Mode. You will see the mode is defaulted to RGB. Change it to CMYK then print it. I just printed a picture with lots of shading within clouds and it worked. I hope this wasn't a one time fluke. I believe not.


Larry Soucheck · November 30, 2002 - 13:51 EST #195
Richard, you're a stinking genius!! I tried the fix that you described, plus a liberal dose of compressed air, and it worked! I adjusted that head upward ever so slightly and now my problem is gone. No more white streak. I now have a perfectly working Sony printer again, and it it didn't cost me $186. Thanks very much. We all owe you one.

Charina · December 9, 2002 - 02:47 EST #196
Does anyone know where I can get a copy of the disk? Please help.
Lee Bennett (ATPM Staff) · December 9, 2002 - 09:18 EST #197
Charina - to which disk are you referring? If you need the driver software for this printer, you can download it here. This page has been mentioned a number of times earlier in these comments.
J. Li · December 11, 2002 - 17:38 EST #198
I have been searching for a Mac OS X driver for a while. Has anyone had any luck with 3rd party drivers such as gimp-print (shareware)? It has been successfully used for some other printers that have no company supported drivers. It can be found on the Macworld web site. When I installed the driver, I "saw" the name of a printer in Japanese, but I wasn't able to get it to print.
David Doukas · December 18, 2002 - 10:00 EST #199
I just bought an SV55 and am curious about a problem I have not seen posted here. I am using an iMac DV with OS X 10.2.2, a USB cable connected from the printer directly to the computer, and operating the printer with Photoshop 5 LE. I have been able to print most times (very good pictures!), but occasionally the print will not be made, with a error box on screen stating that the printer is not connected. One time, I unplugged the USB cable and plugged it back in and it printed, Another time, no dice. I also tried to uninstall the driver (the installer program hung, so this did not work), but after installing the driver again, it did work, followed by another print that succesfully printed, but then I again got the "not connected" dialog error box at the end. Any feedback on this would be appreciated. Also, if there is an open source OS X driver out there, please post it. Thanks.

P.S. - I bought my SV55 new, on clearance, from Staples here in PA for only $101! A great bargain. Now, if I could get that error message about the printer not being connected to go away!
Manny · December 18, 2002 - 12:22 EST #200
I found a utility that helped me with my problem where the SV-55 throws a reddish cast into my indoor portraits. I use this on my pictures before I send them to the printer to tone them down. A trial version that contains both SHO and ROC plug-ins is available and are compatible with Adobe Photoshop 5 and higher, Photoshop Elements, Photoshop LE 5.0, PhotoDeluxe, and JASC Paint Shop Pro 7.0.
Frank · December 19, 2002 - 17:01 EST #201
Well, I've had my DPP-SV55 for a little over a year now and I've had no complaints--it does everything I need it to do and more. Well, almost everything. I think I may have found a slight limitation in it. Here's the story:

Probably like most of the owners of this printer, I mainly print a few pictures here and there--in my case either from my iBook or directly from a Compact Flash card. I can deal with the lack of Mac OS X compatibility for now.

In October, I decided to put the printer to work for me. I took my iBook, printer, camera, and tripod to a Halloween party for kids, took pictures of the costume contest winners, and gave them to the kids/parents to take home. I created a template in Photoshop with a white box and text at the bottom and just imported each picture into it. Everyone was amazed by my setup. I think I coined the phrase, "The Polaroid of the 21st Century." Putting the pictures in those black paper frames from my local camera shop helped too.

So, I thought I'd give it a shot again at a Christmas party this past Sunday. I'd do "Pictures with Santa" for the kids. Everything was going like clockwork, albeit slow thanks to the 90-minute-a-print-wait, until after about the 35th print. Now, the printer was spewing out photos non-stop (except for the cartridge/paper change at the 25-print mark) via USB from the iBook. Around the 31st print, there was a faint white line running vertically from top to bottom (portrait orientation) and it was more defined with the next 3 prints. The printer attempted the next print, got through the yellow pass, spit out the yellow picture, and completely locked up. I had to pull the plug to shut it down.

My guess is it overheated. I let it sit for a few minutes, powered it back up and was able to print the last 3 pictures with no problems and no lines.

So here are my questions:

  1. Does anyone experienced this problem? Does the printer overheating sound right?

  2. Are there any advantages of the new model (the vertical standing one I've seen at Wal Mart and Sears) over the SC55? I know it prints in Mac OS X, but lacks the PC Card.

  3. If I had two printers, say a pair of SV55s, connected to the same Mac, would I be able to send print jobs to both at the same time?

  4. Will the Mac OS X drivers for the new model work for the SV55? If so, can I download them from the web somewhere? I can't find them on Sony's website.

I guess that's it for now. I've got to finish printing out my family's photo Christmas Cards and get them in the mail.
Matt · December 20, 2002 - 16:05 EST #202
My boyfriend bought this printer for me and I'm very happy with it. Great quality.
Wes Levin · December 22, 2002 - 00:19 EST #203
I just bought my wife a brand new DPP-SV55. She doesn't want it. She likes the printer she has. If anyone is interested in a sealed SV55 for $200, let me know. I'll ship it for free.
David · December 25, 2002 - 19:27 EST #204
I gave my girlfriend the DPP-SV77 for Christmas and we love the quality of the prints. I have an iBook running OS X 10.2.3 and I am able to print from Classic OS 9.2.2 after I crop the photos to 2x3 ratio. My girlfriend likes to print from the CF card/adapter with the creative print function, but I can't seem to get my computer to recognize the CF card as a hard drive using PC Mode so that I can download photos to the CF card. Is anyone else having this problem? I would hate to have to buy a CF card reader to download photos to it.
Lee Bennett (ATPM Staff) · December 25, 2002 - 23:02 EST #205
David - your mileage may vary dependant on what brand of camera you are using. I know that with the NikonView software I use, there is a control panel (in Classic—I haven't used it in OS X yet) that has a toggle box to choose (I'm paraphrasing extremely here) whether NikonView hogs the mounted CF card and only lets you see the thumbnails, previews photos at various sizes, copy them to your hard drive, and delete them. Turning this option off will no longer automatically start up the NikonView software when a card is opened up, but it does let me use the card just like a regular hard drive. So, check the control panels for your camera software to see if there is such a setting.
K. · December 26, 2002 - 13:01 EST #206
Several folks have said they can successfully print using Mac OS X in Classic mode. I cannot do this. Specifically, David, do you mean you print after booting in OS 9, or can you print from OS X when running a Classic application? If so, how?
David · December 26, 2002 - 14:50 EST #207
I'm actually able to print while booted under Mac OS X with the Classic application. I'm running OS X 10.2.3 w/ Classic 9.2.2. I installed the drivers that came on the CD with the printer under 9.2.2 and selected the printer from the Chooser. I edit the photos using Photoshop Elements in OS X and crop to 4x6 in. With Classic running, I usually print from Quicktime Picture Viewer. There are usually no problems with printing except, if the file is too large ( ~1MB), there might be an alert message that there isn't enough memory to print. Sometimes I also get an alert message that the "printer is not available," but the printer still prints out a photo. Every so often, I have to reselect the Sony printer in the Chooser under the Classic application. The print quality is excellent, I haven't had any problems with borderless prints that others have reported in this thread.
Eddie · December 27, 2002 - 23:54 EST #208
Well, I bought my daughter a P51 Cybershot for Christmas. It was in the local Staples store and, lo and behold, there sat an SV55 on the clearance table. I have purchased many items from this particular store so I kind of know the manager ... well maybe it's him that knows me! LOL Anyway, I asked how much the printer was. The quote was $101.50.

On my way back to look at it, he made the comment that maybe it could be had for $75. I checked it out and it was all new ... not a return. So, as he was placing it back in the box, he said, "Maybe we'll accept an offer." I said, "I'll give you $50 and you don't have to try to get it back into the box." :-) He said, "I'll take $50 and I'll still place it back in the box." I used a $25 gift certificate and my own $25 at the checkout.

I asked him what paper it takes, not knowing what I know now. He said, "We don't have it in stock, but I can order it and I will give you $10 off your first order." So, I made my way home and decided to see just what kind of deal I had got. What? $50 off if you buy a Cybershot and the SV55? The biggest cost was the dang USB cable that cost me $20! LOL.
David Doukas · December 29, 2002 - 10:56 EST #209
K. and David - another way to print in Classic is to open the image files (ported in using iPhoto and saved as JPGs) in a classic program such as Photoshop 5 LE--free when I previously bought a printer a few years back--and printing directly to the printer from there.
Lawyer · January 1, 2003 - 22:20 EST #210
Can you use the DPP-SV55's menu program on your computer or is the menu just for the television program?
Justyna · January 10, 2003 - 19:45 EST #211
Where can I buy cartridges for sony DPP-SV55 printer?
Mike Rexroad · January 12, 2003 - 02:44 EST #212
Justyna, as posted above, has good deals on the paper/cartridge packs.
Lefe · January 12, 2003 - 12:02 EST #213
eBay is definitely the way to go if you want to purchase either the DPP-SV55 printer or the paper/cartridge packs. I purchased my brand new printer for $129 and I ordered ten 4x6 printing packs for $132 (that's including shipping). eBay definitely has the best deals--just make sure you check out the seller's feedback to make sure you're getting a legitimate deal.
J.W. · January 17, 2003 - 11:21 EST #214
I just bought paper/cartrige packs from I found the low price using one of the comparative price shopping things. Although the shipping was regular UPS ground, I got the delivery in 36 hours. Prices were very good. I ordered mixed types of paper for a total of 200 prints for $96 including S&H. Prices are significantly lower than

By the way, CompUSA has the printer for $180.
David Doukas · January 17, 2003 - 11:40 EST #215 is also a very good vendor for paper. $9.95 for a 30-pack of 3.5" x 4" compact paper and a print ribbon. $12.95 for a 25-pack of 4" x 6" postcards with snap-off edges and a print ribbon.
Vangelis · January 25, 2003 - 10:10 EST #216
For the record, I just fixed a nasty vertical striping problem (the ink wasn't going down, some kind of blockage) on my barely-used refurbished DPP-SV55 with a combination of compressed air and a cotton swap in alcohol applied to the print head through the ink cartridge bay.

All better now. Back to printing.
J.W. · January 29, 2003 - 18:19 EST #217
I've seen some comments about overheating and about slowdowns after a lot of prints. I just used my new printer at an event where we printed about 100 prints over a period of about 3 hours. Most of the time, the printer was in autoprint mode doing 15-30 prints (3.5 inch sticker size) off of a SmartMedia card. The printer never seemed to slow down or otherwise have any difficulties with volume.
BKW · February 6, 2003 - 11:24 EST #218
Regarding lack of OS X drivers/support:

Has anyone edited an image then saved it back to the memory stick and tried printing the edited image directly from the memory stick?

I'd like to add a logo to each photo I print. Perhaps this would work?
Liza Hirschman · February 24, 2003 - 22:52 EST #219
I have had the SV-55 for almost 2 years now and, at one time, I was getting a white line down the middle of the photo. I could have sworn there was a patch or something for this problem but can't find it now. I e-mailed Sony and they told me to try new paper and a new ribbon, but it continues even with the other packages (which, by the way, I found at for $9 (25-pack). Any ideas on how to get rid of the line would be greatly appreciated!
John · March 19, 2003 - 09:30 EST #220
For a while, I have had and read about problems printing to the Sony dye-sub EX7/5 and even the SV77/55. I returned my SV77 to Sony several times and just received a new EX7 which had the same problem. Spending several hours and many bad prints tonight, I finally resolved the problem where skin tones printed with way too much red. I was about to place the new EX7 on eBay along with plenty of print packs. Now, I'm keeping it. This EX7 fix may work for the EX5 or SV77, but I have not tried. Those who are interested, please e-mail me. I have about 752k of files I can send you.
David · April 20, 2003 - 23:39 EST #221
Dye Sublimation versus Inkjet Printing

I've been looking into this issue a lot and want to add my two cents in for the "will a 300 DPI dye-sub look better or worse than a 4800 x 2400 DPI inkjet?" question.

The short answer, although there really isn't one, is that you are not really comparing dots to dots when you look at resolution. Let's say we use the term "dot," anyway. A dye-sub printer can print out at 300 dots per inch and each dot is one of 16 million or so colors. The dye-sub printer can thus display very subtle variations in color and produce a smooth, continuous tone.

The inkjet printer can print 4800 dots per inch, but there's a catch: the dots can only be the colors of the ink in the cartridges in a printer. So, a pattern of these dots has to be created with the inkjet colors in the right proportions so that the result appears to be the correct color. The resulting "superdot" is now 4800 divided by 6 (on a six-color inkjet printer, for example), or 800 DPI (at least, I think that's the way it works), and it's not a single, monolithic dot of a specific color. It's an offset pattern of small dots that result in the appearance of a particular color.

Or, maybe that explanation makes the whole thing even more confusing.
Robert Foster · April 25, 2003 - 10:49 EST #222
The SV55 is a great printer, but I am having trouble downloading and installing the drivers for Mac OS X. I got the printer on clearance, hence no software driver CD. Any ideas?
Rich Berry · April 28, 2003 - 21:27 EST #223
There are no drivers for OS X that I've come across. There are drivers for OS 9. Some of the newer versions of this printer are advertised as supporting OS X, but I think they mean for you to use the OS 9 drivers under OS X.

I print directly from a memory card. You can copy the files from your computer or from your camera.
Mark · May 1, 2003 - 00:30 EST #224
I just got an SV55 from CompUSA for $139 minus a $20 rebate. This thing prints a great picture, but it's kind of light (a tinge too bright). I was wondering if there is an easy fix to this. Thanks.

Lee Bennett (ATPM Staff) · May 1, 2003 - 01:50 EST #225
Mark - if you want to apply a global adjustment to all your prints, the printer driver interface (check the print settings) should have a panel for color adjustments that you can fiddle with.

Otherwise, if you're having trouble with just some pictures, just perform a levels adjustment on the picture. I'd recommend using Photoshop, accessing the Levels panel, and dropping the midtones a little bit.
Robert King · May 12, 2003 - 05:10 EST #226
Has anyone tried using a card reader (compact flash, SD, multimedia) plugged into the USB port? This would allow you to use the flash memory from a nonSony camera in your SV55 without downloading to the computer first.
Matt Daig · May 13, 2003 - 12:49 EST #227
I just bought a Sony SV55 and I haven't hooked it up to my computer yet. I'm trying to print by using the TV as my monitor. Everything seems to be working great except when I hit "print." I get a message on my TV screen that I have the wrong paper size. It says that I must choose "the index card size." How do I do that? I don't see that option. I'm using Kodak 4x6 glossy paper. Is that a problem? Does it really have to be Sony paper? I can't believe the printer can tell the difference.
Todd Debreceni · June 5, 2003 - 13:07 EST #228
Where can you buy new ink ribbon cartridges?
Paul Fatula (ATPM Staff) · June 5, 2003 - 15:46 EST #229
Todd - I buy my print packs from my local Sony Store, but they're also available from most major mail-order (and internet) retailers. Also, see the above comments for places where other readers found good deals. Since the time I wrote the article, Sony has vastly improved its distribution of print packs. They're quite widely available now.
Alfred W. Kukitz · June 19, 2003 - 10:44 EST #230
Thanks for the complete review on Sony's digital printer, the DPP-SV55. I so dislike purchasing something and finding out later that its not for me.
Patrick Ng · June 23, 2003 - 14:54 EST #231
I bought an SV55 just now from eBay, but it does not come with manual. Does anyone know if there is somewhere I can download a manual?
Lee Bennett (ATPM Staff) · June 23, 2003 - 20:18 EST #232
Patrick - see if this PDF manual helps. Looks sort of like the printer only comes with a big foldout poster-like sheet with some quick instructions. Detailed instructions were probably on the driver CD or hopefully in the software download if the CD is also not provided with the printer you bought.
Patrick Ng · June 25, 2003 - 10:13 EST #233
Does anyone know a good place or web site to shop for SV55 photo paper in Canada? Your help is greatly appreciated.


Patrick Ng
Patrick Ng · June 26, 2003 - 14:13 EST #234
Does anyone know a place where we can buy the paper tray for the SV55 printer in Toronto, Canada? The printer I bought from eBay has a missing paper tray. It does not sound so smart, does it?
Sylvester Roque (ATPM Staff) · June 29, 2003 - 02:36 EST #235
I think you might find the paper tray at Tritronics. From the main page, click on Parts Lookup and then Guest Login. From that page, you can search by part number, model number, or keyword. I searched by model and found several items from instruction manuals to internal parts.

I realize this outfit is not in Toronto but, if all else fails, they might be worth a look. I have not personally had any dealings with this company, so I don't know what their reputation is like.

With regard to the paper, I was able to find several vendors using Google. Although some will ship internationally, I did not find any already in Toronto.
Rich · August 7, 2003 - 18:12 EST #236
Check it out--here's a dye-sub printer that's better than Sony's, and they have beta OS X drivers on their web page! Printing supplies cost half as much as Sony's.
Will · August 12, 2003 - 23:35 EST #237
Re: Warm tinting
Attn: Mark/Lee Bennett/staff Lee Bennett suggested a way around the red tint was to adjust the printer driver interface. Can you be more specific? Another suggestion is to adjust the levels in the editing software. You recommend Photoshop. I am about to purchase a simple photo editing program but wasn't yet sure of which to get. Nothing too fancy - eradication of redeye and resizing to 2466x1664 to get borderless 4x6 would do fine but, most importantly, to get the red levels toned down a bit too! Thanks!
Paul · August 15, 2003 - 14:28 EST #238
I Just purchased new printer. All the prints so far have been washed out faded. I tried a new pack of paper and cartridge and got the same results or worse. It's presently not hooked to computer. I'm using the TV for adjustments.

Rich · August 18, 2003 - 20:23 EST #239
Why bother buying the Sony? They don't even support OS X.

Buy this one instead. At least they have a beta driver for OS X.
Wink · August 22, 2003 - 20:30 EST #240
Great infomation about this product.
Rohit · August 26, 2003 - 16:49 EST #241
Does anyone know if the SV55 can handle the newer Memory Stick Pro cards?
Ton · October 18, 2003 - 21:46 EST #242
I just bought an open box DPP-SV55 for $39.88 from CompUSA. It looks brand new and everything seems to be there. After I plugged it in, the red power light turns on, but I can't turn on the printer. Did I do something wrong? Should I return it or send it to Sony for repair? Please help ASAP.
Sue · October 23, 2003 - 01:28 EST #243
I just bought the DPP-SV55 at CompUSA for $99 and the quality, so far, is great. The only problem I'm having is an error message about not having enough memory (abort/cancel/ignore). If "ignore" is chosen, only half of the picture prints--the right half. I tried three times then decided to not waste any more paper until I can fix this. I have 384 MB RAM and 88% available. The paper size is 4x6. I tried with 3x5 as well and the portion that printed was even smaller. I'm using Kodak Picture Software and haven't had problems with it in the past. I'm sure it's something simple. Any suggestions? Thanks.
Claude · December 17, 2003 - 20:35 EST #244
Hello all. I just bought the sv55 - and I'm fairly impressed with the pics but I'm just not sure what to expect. I find the pictures a little blurry at any resolution (I have the new dsc-v1) is this normal? I know you can't expect what you see on screen on print but how close should it be? Most importantly with faces?
Brett Brossman · January 1, 2004 - 20:52 EST #245
Hello one and all to make this short and sweet AWSOME PRINTER!!! i just bought it off of Ebay its been discontinued but so what as long as sony keeps making paper doesnt matter to me and i think they will i use it with my also new sony DSC-V1 cybershot pro 5.0 megapixel awsome camera too if you have the means get this camera the camera and the printer are a great team well just letting you know thanks Brett
Brett Brossman · January 2, 2004 - 21:49 EST #246
Dear Mr.Claude,Im using the same camera DSC-V1 great camera huh? well i printed out 2 blurry pictures myself but i think i shook a little bit plus they were of my dog i only had one hand on the camera i was trying to get his attention plus to dont forget the other auto focus features on the V1 monitor AF and continuous AF they will help as well i hope this helps a little dont worry there shouldnt be anything wrong with your printer Brett
leah · January 14, 2004 - 19:36 EST #247
I am having a hard time with my new sv55 printer. I got it diagnosed and they say that it is a paper jam. I have never used it before please advise as to what i need to do to have it repaired and the current price since i purchased mine off of ebay
Alan · February 10, 2004 - 08:06 EST #248
I have misplaced the power cable for my printer. Does anyone know where a new one can be purchased?
Lee Bennett (ATPM Staff) · February 10, 2004 - 10:42 EST #249
Alan - an extremely large majority of peripherals use a universal style power cable. If the jack on your printer is rectangular with the two corners on one edge having a slight 45-degree notch, and three metal prongs in a triangle pattern, that's probably the universal (er, well, American universal, anyway) style and you can probably get these cables from Radio Shack or CompUSA. However, if it's a custom jack, you may have to contact Sony directly for parts.
Ben Sprague · February 28, 2004 - 20:21 EST #250
I've been using my DPP-SV55 for about a year now. The supplies could be cheaper, but if you buy on eBay you can get your prints under $.50 each. (Of course, Walgreens now advertises digital photo prints for half that or less...) - either way, I'm happy with the results so far. Pictures are a little on the red side as everyone else says, but not untolerable. It's quick, and the physical quality of the prints is great.
anonymous · March 3, 2004 - 05:14 EST #251
Leah, the solution is simple. Take it apart and remove the paper. I have done that before when I tried a different brand of paper.
Gene · March 8, 2004 - 16:22 EST #252
Is there a file size limit for the DPP-SV55? My older Sony printer can only print from files smaller than 1MB. Therefore, using max resolution on a 3.2 MP camera makes the file size too large to print directly from the storage card. I have to "shrink"/crop the photo on my PC before I can print it. How about the SV55? Thanks.
Paul Fatula (ATPM Staff) · March 9, 2004 - 10:26 EST #253
Gene-- If there is a file size limit, it's higher than 1MB; i have no trouble printing pictures from my 3 MPixel (Sony) camera. Not too far above is a comment from someone who uses the SV55 with a 5 MPixel camera. So i don't think you'll have trouble, at least with JPGs.
Dave Clark · March 18, 2004 - 08:27 EST #254
I have 2 dpp-sv55 printers that do not print on right side of the paper. I have tried new cartridges and so forth. It is strange. both do the same thing...Any ideas ???
Janet Lea · March 27, 2004 - 09:46 EST #255
I'm looking for a new paper tray for my Sony DPP-EX7. Does anyone know where to go to locate the paper tray or what the "part number" is so I can order it from Sony. I've emailed Sony for assistance but they don't respond.
Adrian Cooney · April 8, 2004 - 08:14 EST #256
Does anyone have one of these for sale? It must be a UK sourced one (for obvious reasons)

Jake G · June 2, 2004 - 13:31 EST #257

I contacted John (a post up there from March '03) with regard to the solution to the too much red problem, where the DPP-SV55 seemed to oversaturate the red output in programs like photoshop, etc. Putting all those words so people can find this easily while googling (which is how I found this page).

He sent me a set of files which included a good readme, a color profile, and a few screen snaps showing where to load the color profile. I got a feeling (although not sure) that this profile maybe available in the DPP-EX5/7 driver update from Sony. Regardless you may be able to contact Paul (the Admin of this page) to have the file sent to you, if it is indeed not available from the driver update for the EX5/7 from Sony (which you probably should check first to avoid a ton of emails to Paul and John).

Anyhow, the color profile works PERFECTLY! I haven't seen such good prints come from that printer since the original paper pack that came with it. It is almost a perfect WYSIWYG of the screen. I highly recommend getting this profile if you are experiencing the red issue and are tired of wasting paper trying to get the colors to look right.

I can't thank Paul and John enough for helping me make my photo printer useful again. Big Kudos to you guys for helping me out.
Benito · July 17, 2004 - 19:01 EST #258
Could someone sent me the color profile that can help the printer with the color, and to avoy the printer using too much red? my email is
thank you
Joe Crnich · August 10, 2004 - 14:23 EST #259

Could you email me the "anti-red" profile and the instructions you got with it? Thanks in advance for this if you can do it for me.
Carolyn H Maragraf · September 18, 2004 - 00:42 EST #260
Can anyone help me, my pictures are printing blurry on myDpp-sv55. They print ok on my computer. I was printing pictures last week and they were printing ok, the picture is not plain on my tv and they are printing blurry on my printer, it seems sometimes it prints ok and other times they are blurry. Why is this happening, could the rollers or something need cleaning or adjustments need to be made. Thank you for your response. Also I am using a memeory stick Carolyn
Bill Trainer · October 1, 2004 - 00:22 EST #261
Please send me the color profile that can help the DPP-SV55 printer with the overly red color.
My email is
Thank you .
Craig Douglas · October 4, 2004 - 01:43 EST #262
Please send me the color profile that can help the DPP-SV55 printer's overly red prints.

Thank you.
Tim Hoffman · October 25, 2004 - 19:42 EST #263
Certainly would love to get the color profile for my DPP-SV55 Sony printer, as mentioned in this thread. My address:

R J · December 7, 2004 - 11:59 EST #264
I have a DPP-SV55 that I cannot get to print. If anyone needs replacement parts for their printer, you can e-mail me at
Kevin · December 20, 2004 - 19:31 EST #265
I need to fix the "red" problem as well. I would like to get the color profile for my DPP-SV55. e-mail:

kamazon at

Craig Douglas · December 22, 2004 - 00:10 EST #266
I have the same problem Liza mentioned. When I print I get a white line length wise where the printer is not printing. It's about a 16th of an inch. I have changed paper and changed ribbon, still same problem.

Anyone know how to fix that?

Any suggestions appreciated as it's useless now.
Mark · December 23, 2004 - 23:26 EST #267
I would appreciate the "red"profile as well.
JUAN J TREJOS · December 24, 2004 - 00:43 EST #268
I want to use the DPP SV55 in a laptop with OS X. I downloaded the driver, but it is imposible to install.
An error appears. Somebody with the same throuble?.

Simon · December 29, 2004 - 19:41 EST #269
Could someone please email me the color profile + other helpful files (that Jake mentioned in June post)? My printer's been collecting dust for over 3 years now after I gave up color correcting and wasting papers. I'm hoping to finally "fix" the printer's "problem."

Thanks in advance!
MacDaddy · January 17, 2005 - 23:37 EST #270
FORGET about an OSX driver for Sony DPP-SV77 or the others in the same lineup. Sony was and more then ever is a WINDOZ company. They have minimal staff doing any software drivers just to ship with the hardware you buy at the time, look at the OS9 drivers, basic but they worked okay. The day you buy the printer, that is the last driver you most likely will ever see. They don't care, small market share and you are stuck! I don't know what JUAN is talking about with OSX and his laptop, perhaps he will share his "secret" link to the OSX driver/software, but I doubt it exists, since I've foolishly owned two of these Sony printers. They got me twice, but never again. If you are a windoz user then maybe you can find updates, but I know Sony very well, and they prefer you BUY the next, newer model anyway, so why bother supporting the last one. That is just their business model, like it or not. And they do make very cool toys that for the most part work, but figure you got a year before you might want the next cool Sony toy, and hopefully you can afford to sell and upgrade or just take the lose. Folks, that's the SONY WORLD, has been for many, many years, and if you want to use the Sony Windoz products in your MAC world, you are in for a huge let down, later on. I suckered myself into buying a Sony T3 digital camera, it's great, by the time I was done finding this Japanese imported "black" model, then buying the "needed" high speed Memory Stick Duo 512 mb card, case, 2nd battery, AC wall charger, now needed new PCMCIA card adapter, I have spent $900.00. Yes, I am crazy, hope to get two good years out of this and sell it off for less then 50%, if I'm dam lucky. Sorry, back to printing out, forget OSX, copy the images to another memory stick or CF card or whatever, and put it in the memory slot. Oh, and did I say the word RED, faces, which we can all use to judge by, are always RED or PINK with this printer, from any camera. So to whomever said they have a solution, why not just create a "YouSendIt" and post the link in this forum instead of telling us to write you, better yet put what I suppose is a small file on a dumb FREE web page somewhere and let us go download it, by posting the link here as well. More BS I'm sure. So that's my Sony dye-sub printer review, enjoy it while you can as I'm sure Sony will discontinue the paper very shortly, as I'm writing this message in JAN 2005, and I know they want me to buy more Sony hardware, but no more printers for this MAC DADDY!
Paul Fatula (ATPM Staff) · January 18, 2005 - 12:22 EST #271
MacDaddy (and others)-

NB this review was written nearly four years ago now. At the time, availability of supplies was a real problem; Sony's print packs were hard to find. But now they are easy to find, less expensive, and still being made and used in newer versions of the printer. Agreed that Sony's Mac support (meaning lack thereof) is terrible -- witness this review having become a de facto support forum for the product -- but i don't see any signs of Sony planning to discontinue making supplies for the printer any time soon. (Of course i could be wrong, i don't have any inside information...)
petr pracny · August 26, 2005 - 12:07 EST #272
I need to fix the "red" problem as well. I would like to get the color profile for my DPP-SV55. e-mail:

Thanks, thanks ...
John Lee · November 11, 2005 - 22:19 EST #273
Please send me the fix to the "red" problem when printing from Photoshop. Thanks.
scott stephens · November 19, 2005 - 20:05 EST #274
anyone interested in buying my dpp-sv55 printer? I got it 3 years ago and have used all of about 40 prints...
seriously...I'd sell it for about $ shipping of course
Ken Streeter · December 15, 2005 - 12:34 EST #275
I, too, am having trouble with the "red problem" when printing to the DPP-SV88. I am printing from Adobe Photoshop CS. I presume that I simply need the color profile fix mentioned by many others here.

Could one of those that have it please email it to me at

Glenn · February 19, 2006 - 01:47 EST #276
Can someone also please send me the profile that fixes the "red" problem? My email address is
Chong · June 3, 2006 - 02:16 EST #277
I relaly hope to get the color profile for dpp-sv55. My email address is

Thank you.
anonymous · June 7, 2006 - 17:41 EST #278
This post is for those of you who are still hoping to fix the "red" problem by using the color profile for dpp-sv55.

The profile won't satisfy you. It will remove the strong red, but will introduce some green/blue cast. You can only tell how horrible the prints are if the photos contain people. Sure, if you print flowers or other colorful objects, then I can understand why some of the posts say "awesome".

I now only use the printer to print test photos or for my kid's homework. And that's only because I still have boxes full of printer paper/cartridges. I now use Canon PIXMA ip4000 printer for high quality prints.
Fernando · December 11, 2007 - 00:55 EST #279
I need the pack of paper and cartridge for a dpp-sv55 printer. Where can I get it?
matthew kaplan · March 4, 2009 - 10:40 EST #280
I have the DPP-SV77 and I keep getting the error code Wrong Print Paper, set the print paper for the post card size.

Can you help I saw this question years ago and it was not answered.

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