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ATPM 12.05
May 2006




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Hardware Review

by Christopher Turner,

SmartBoard USB5000


Developer: Datadesk Technologies

Price: $100

Requirements: USB port

Trial: None

I remember when Microsoft first released its Natural Keyboard, the company’s attempt at bringing an affordable ergonomic keyboard to the masses. I purchased one for use at work, where it was a Windows environment, and I longed for a similar keyboard to be available for my use at home, on my Macintosh.

Apple used to sell a semi-ergonomic keyboard, the Apple Adjustable Keyboard, and I located one on an online swap list, and used that until the last ADB-equipped Macintosh in my home departed. Thus continued the search for an affordable, ergonomic keyboard built specifically for the Mac, and a USB-equipped Mac at that.

Some Macintosh users had taken to using the latest versions of the Microsoft Natural Keyboard in conjunction with system hacks and key-remapping software on OS X. Eventually, Microsoft saw this as a potentially lucrative market, and created its own software for Mac OS X that would allow use of a Microsoft keyboard or mouse on the Mac with the appropriate keys remapped. This was the setup I used for quite a while, switching back to the standard black Apple keyboard that shipped with my Cube on occasion. My only caveat with using the Microsoft keyboard was that the operating system had to load for it to be recognized. So if I needed to boot in to single-user mode for troubleshooting, it meant plugging in my Apple keyboard.

When my new Intel-based iMac arrived earlier this year, I began my affordable-ergonomic keyboard hunt yet again, and it led me to Datadesk Technologies, and their SmartBoard USB for Macintosh. Datadesk is no newcomer to the keyboard or Macintosh arena; they’ve been around for quite a while, and most people are familiar with them through the line of keyboards for children. I contacted the company regarding the SmartBoard, and soon one was on my desk.

The SmartBoard USB for Macintosh is made of sturdy white plastic, with black characters on white keys. The F keys are a transparent grey-purple, which offers a nice contrast without being garish. It has two USB ports, for a mouse or trackball and other USB device. I use the second port for my Dazzle media card reader. Like the Microsoft Natural Keyboard series, the SmartBoard is tall toward the center, with split key sections, tapering downward for a more natural resting position for the hands.


Datadesk claims the SmartBoard is 20% smaller than other ergonomic keyboards, so it can fit in standard-size keyboard drawers. Not having such a drawer, I cannot speak to this, but the size reduction is noticeable, mostly due to what they had to do with the key arrangement to make it work.

First, not all of the keys are the same size. Keys toward the interior of the board, such as T, G, B, Y, H, and N, are narrower than outer keys like Q, A, Z, P, :, and /. The company refers to this concept as “variable width.” This took considerable getting used to, and I have average-size hands. After a month of use, I’m still missing or hitting the wrong keys in certain situations.


Another adjustment for me was the movement of the =/+ key, from its usual position to the left of the Delete key. Instead, it can be found between the `/~ key and the 1 key. I’ve been typing since my junior year in high school, so we’re talking over fifteen years of QWERTY familiarity, and this one key movement has taken a lot of adjustment.


Another size sacrifice is the loss of some F keys, notably F13–16, found on the standard Apple keyboard. This wasn’t a huge loss for me, as I have yet to work the F keys as task launchers in to my everyday workflow. The wrinkle it did have was that the F12 key became the substitute Eject key, and I had to remap the Dashboard key in System Preferences.

Lastly, keys you would normally find between the QWERTY layout and the number pad on the right have been moved. These keys include Page Up, Page Down, Home, End, and others. They have been sandwiched at the top of the numeric keypad on the SmartBoard. This has not been as much of an adjustment for me; I usually look at the keyboard to use those keys, and unlike with the QWERTY layout, I can’t really use the numeric keypad without looking. Other users may have more of an adjustment period with this setup.


Datadesk has a reputation for using mechanical switches in its keyboards, as opposed to rubber membranes. So using the SmartBoard will be considerably louder versus using the standard Apple keyboard, or the one found on your iBook or MacBook Pro. My wife will occasionally remark, from the living room, on the sound of my typing; I would be in the study, separated from the family room by a wall and French doors, which are usually partially open. So if near silence in your computing experience is required, the SmartBoard may not be for you.

I, for one, am willing to put up with the noise, because I appreciate the feedback I get from the keys. Mechanical switches are known for longer-term reliability when compared to rubber membranes, so it’s a good bet the SmartBoard will outlast most of its competitors.

There is a two-way wrist leveler, consisting of three sets of two flip-open risers, underneath, allowing you to tilt the front end of the keyboard up to a more ergonomically-pleasing position. (The front of the keyboard in this case is defined as the side closest to the user.) My druther with Datadesk’s implementation is that the plastics of the leveler are very smooth, and the keyboard tends to slide during moments of heavy typing, when my wrists might be shifting.

I did have a failure with the SmartBoard: the Caps Lock broke—which was surprising, given how little I use the Caps Lock key. It looks like the plastic connector on the bottom of the key, which fits in to the switch, snapped off. Unfortunately, this means I can’t simply snap it back on. I have been promised a replacement keyboard, which I still await as of publication.


The Datadesk SmartBoard certainly won’t be for everyone. Its combination of noise, generated by the mechanical switches, the variable widths of the keys, and the non-standard layout may give plenty of users pause. I still very much recommend the SmartBoard however, with a keen eye on their quality-control improving. Datadesk has a produced an affordable ergonomic keyboard, which should last for a long while, even for the heartiest of typists.

Reader Comments (12)

Eytan Bernet · May 2, 2006 - 18:36 EST #1
Or just remember to switch the command and option keys when starting up with the Microsoft keyboards. The Microsoft Natural Ergonomic Keyboard 4000 that I started using 2 weeks ago, with a fron tilt is fantastic. I just wish they would give you replacement keys to replace the Start and Alt keys on the keyboard with Mac equivalents (yeah right, dream on).
Microsoft has made great Keyboards and mice at reasonable prices for years.
Steve Nordquist · May 23, 2006 - 05:42 EST #2
This and a cotton mat (or cottonballs unrolled between rows) will get you quietude...and, I suppose some stayin' power for your tomato mulch each month, should it suddenly rain in earnest someplace.

Spray enamel and keymaps are awesome. Hmmm...the purple keys would get masking.
Perhaps spray enamel, a horsehair brush and EVOOil, and a final top (plus fixative) would be better? Apple appliques from the nails section of Tacky Eyeshadow Hut?
Christopher Turner (ATPM Staff) · June 12, 2006 - 14:24 EST #3

My point of using the SmartBoard as opposed to a Microsoft Natural Keyboard is that the Microsoft remapping software does not load until much later in the boot process. So you are unable to boot your Macintosh in to verbose or single-user mode from a Microsoft keyboard. Whenever I had to do that, I always had to pull out my standard Apple keyboard and plug that in, just to boot in one of those modes for troubleshooting, etc. With the SmartBoard, I get the ergonomics without the hassle of the having to have the Apple keyboard around for emergencies.
Jared · February 2, 2007 - 17:30 EST #4
Does anyone know if this keyboard is still sold today? I want to buy two of these but I cant seem to buy one any where!

Thanks for your review, it was very helpful. Some of the close up shots were the best pictures that I could find on all of the web.
Eytan Bernet · February 2, 2007 - 20:43 EST #5
Just saw this thread again....
Or remember which key to use for Command during the Boot process. I have not had this problem with a USB keyboard since the early days of USB keyboards. I have no problem booting my Mac in Verbose mode with the MSFT Keyboard - I just hold down the Start key instead of the Alt key while booting... Same with Selecting a volume (option key - use Alt instead of Option), etc. - I have had no problem using any of these keys to boot my Mac in a variety of ways, and it has only gotten better....

It COULD be your hardware. OLDER Macs, like early G4 desktops, etc, which really put a shim on top of ADB for their USB keyboard support did not properly read the USB keyboards - I know my 400 MhZ G4 has this problem - did not always work with every keyboard, and I did have to pull that crappy G4 keyboard out of mothballs. But subsequent machines have made these issues pretty moot, and all Macs sold now (and for the last few years, like 5) do not have these issues.

The MSFT keyboard can be had for around $30 vs this one for 100....

Now if only the MSFT keyboards had a function-shift key vs. a Function Lock key, I'd be even happier.

Or better yet, if Apple were to start making cool keyboards again (they were the 1st large computer maker to have any kind of ergonomic keyboard with their split keyboard, and I still use it on my old 8500....)
Christopher Turner (ATPM Staff) · February 5, 2007 - 17:02 EST #6
Jared, the keyboard is still being sold, and can be ordered directly from Datadesk. It appears their online store remains down, but you can call them toll free at 1-888-446-3222.
Jared · February 12, 2007 - 22:52 EST #7

Thanks for the reply. I had found that website before and tried the 888 number and wasnt able to reach anyone. I left a message at the sales extension and played phone tag with the main sales guy there.

I finally spoke with Robert at DataDesk. It seems that they are experiencing a component supply problem. I guess the microcontroller manufacturer changed the chip on them so they will be changing the keyboard to work with the new controller and then getting it into production ASAP. His estimate was 60-75 days.. So I'd wait until May to try to place an order.

It's really too bad, cuz this seems like the right keyboard for me... I shall wait patiently.
Y M · March 2, 2007 - 08:02 EST #8
Consider this Northgate ergonomic clicky Alps switches goodness:

No build quality issues whatsoever. Really heavy, oldskool, solid gear. Goes without saying, they don't make them like that anymore.
Randee · July 3, 2007 - 13:22 EST #9
I have a brand new SB5000, never been used. Will sell.
John Allen · January 25, 2008 - 15:46 EST #10
I also have had a DataDesk Smartboard (2 actually) for years. I love it--so much that I ordered one for home just a couple weeks after getting one for work. I heard of it searching the web and learning that the Guinness World Records fastest typist liked it. It is not that a normal keyboard is hard, it is just that these keys are so easy to reach that it makes typing a comfortable pleasure. I love it.
Le Martelot Mikael · January 1, 2009 - 09:51 EST #11
Just bought one on Ebay... (I can't wait the release of the Smartboard 2 by Datadesk)

I will use it with a French Dvorak (bepo) the perfect match I think ^_^

The aligned keys are fantastic.

Thank for the review of this really Smartboard.
Randy Rydberg · January 24, 2010 - 14:31 EST #12
I owned four of these keyboards and loved them. But none of them lated more than a year without something going wrong. When one day, one keyboard got zapped by static electricity (not DataDesk's fault), I called and asked if they could fix it. They replied that they could, and also I asked if they could fix my three other keyboards which for one reason or another had a key or two which no longer worked properly, and they said yes. It took a long time to get them back, but when I did, none of them worked correctly, all different problems. I sent them back, they were returned because they weren't delivered to the right door. I paid AGAIN to send them, waited for far longer than I should have, to discover that they were switching locations. Then it was that they were waiting for some circuit boards or something that they only get twice a year. I waited for so, so long and was so patient and after more than a year I gave up. This was three years ago.

Now I had to go find a replacement. Turns out that the Microsoft Ergonomic 4000 is FAR better than the SmartBoard. The touch, the quality, solid feel, light touch, all miles above the SmartBoard which in comparison feels cheap and slapped together. And on top of it, if you look for sales you can get the Ergonomic 4000 for $30-$40 as opposed to $100 for the SmartBoard IF they even have it in stock.

The SmartBoard is a better keyboard for your hands than a normal board, for sure. It just won't last. It's just way too expensive when you can go to a physical store and buy an Ergonomic 4000 whereas you can't just go anywhere for the SmartBoard and especially count on it even being in stock, at more than twice the price. There was a point where I really loved my SmartBoards and really evangelized them to everybody I could because with my hands and in comparison to normal keyboards, the actually were better despite things like the start/shutdown button being in a horrible spot and things like that. I really liked them. But this company's product isn't built to last and costs more than twice as much as the better built, far more solid, easier to find, and much cheaper Ergonomic 4000.

DO NOT buy a SmartBoard without checking out the Microsoft Ergonomic 4000 first. (Or the wireless one, I'm not sure what number it is).

And they still have three of my SmartBoards which I assume they've tossed in the trash by now. Thanks DataDesk.

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